Canny
Canny : Reviews, Pricing, Features & Alternatives
$19.00
Canny is a Customer Feedback Software. Price : $19 (free trial available). Review Canny : Overview & Pricing
Canny Overview : Features, Pricing, Reviews & Alternatives
Canny is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Canny is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Product Lifecycle Management, Customer Experience, Product Roadmap, Innovation, Feedback Management, Project Management Tools, Task Management …
Canny price starts from $ 19 per user and per month (free trial available).
Canny helps your team collect and analyze user feedback. Turn insight into action to drive growth and retain customers.
Collect feedback easily with Canny
Comments can be difficult to organize, especially as you scale. How do you know who wants what? How do you encourage more feedback, without it becoming overwhelming? Canny allows its users to post and vote on feature requests so it can inform their product decisions.
What is Canny ?
Canny is a smart feedback management platform built to help you choose better products, rate, organize and collect product reviews all in one place. It allows you to collect, evaluate, and organize feedback and call features into a smart customer feedback platform. With Canny, you can see the most frequently requested features, filter entries by section and impact, and define use cases in advance. You can prioritize feedback and feature requests, add them to your roadmap, and connect to project management systems like Jira. You can collect information from your clients and colleagues in one place and automatically connect feedback to their current user accounts. Users can choose from a variety of privacy options to restrict access to their boards and other members. By manually adding a customer to a post, you can keep track of comments and keep everything in perspective while discussing ideas with your team in private. You can also track the amount of money affected by a feature. Plus, you can sort and filter customer reviews to help you make better product selections.
Many companies still collect feedback via email, live chat, or Zendesk tickets. Imagine the time it takes to process hundreds of conversations and respond to hundreds of emails. Canny helps you stay on top of user reviews while using your time wisely.
Comments can be difficult to organize, especially at scale. How do you keep track of who wants what? How do you encourage more returns, without it becoming overwhelming? Canny allows its users to post and vote on feature requests so it can inform their product decisions.
You can let your users post and vote on feature requests, or your support/sales/product team can do internal follow-up. By default, we’ll host your comments, but you can also embed them on your website or mobile apps. The growth is driven by the value it provides to its users. Understanding their needs prepares you to offer more value. That’s why listening to user feedback is crucial to success. This can be a daunting task, especially as you scale. How do you know who wants what? How do you encourage more feedback, without it becoming overwhelming?
an easy way to collect and manage user feedback.
Capture, organize, and analyze feedback in one place to inform your product decisions. Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, create a roadmap, and close the communication loop with an integrated change log. Get rid of your messy spreadsheets. Stop letting ideas slip away from you. Manage and organize all comments in one tool. Discover the most requested features and clarify use cases from the start. Don’t waste time building the wrong things. Automatically follow people when you post a feature. Keep the feedback loop strong.
Canny Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Canny, and as you may have guessed from the title, this review will tell you more about Canny’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Canny Pros : Key Benefits
– Spend less time helping users via email or live chat, and accept feedback and feature requests through Canny.
– Keep customers informed by email about the status of their feature requests.
– Automatically collect and organize feedback and keep track of which customers want which features.
– Seamlessly implement a widget in your product and build a community of users around it.
– Inform your product decisions with curated user reviews, comments, and votes.
Canny Cons
– Con : Custom integrations can come at a price.
Canny Features
Here is the list of the main features of this computer software :
– API
– Alerts/Notifications
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Customer Segmentation
– Discussions / Forums
– Feedback Management
– Idea Management
– Idea Ranking
– Ideation
– Multi-Channel Data Collection
– Polls/Voting
– Prioritization
– Product Lifecycle Management
– Product Roadmapping
– Feedback management
– project management tools
– task management
– Cloud Services
Main function & Pro Features
– API
– Alerts/Notifications
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Customer Segmentation
– Discussions / Forums
– Feedback Management
– Idea Management
– Idea Ranking
– Ideation
– Multi-Channel Data Collection
– Polls/Voting
– Prioritization
– Product Lifecycle Management
– Product Roadmapping
– Feedback management
– project management tools
– task management
– Cloud Services
Canny Integrations
Canny integrates with more than 1 applications & plugins like Zendesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Canny integrations
– Zendesk
Canny Pricing
The Canny pricing plan starts from $ 19 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Canny offers several pricing plans :
– Starter : $ 19,00 per user / per month
– Growth : $ 200,00 per user / per month
– Business : –
– Enterprise : –
– Premium : –
| Starter | Growth | Business | Enterprise | Premium |
| $19,00 | $200,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Canny Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 19,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Canny is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
canny is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation …
Industry & Customers
Who use Canny ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Public Administration …)
Canny Screenshots & Images : UI, dashboard …
Canny Business Software Pricing
Canny Features & Overview
Canny Screenshot
Videos
Video #1
Canny Reviews
Here is our opinion on Canny : this is a great customer feedback software to advise .
Canny User Reviews & Ratings
Online and customer reviews of Canny software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,7/5
Functionality : 4,4/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 50%
User rating Very Good : 25%
User rating Average : 13%
User rating Poor : 13%
User rating Terrible : 0%
Popularity on social networks : 990 followers on LinkedIn
Your Customer Review on Canny
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Canny ? What is your likelihood to renew ?
FAQs
Why use a Customer Feedback Software ?
User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.
According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)
Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities
Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration
Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.
Customer Feedback Software Review
Company details
Developed by CANNY, Inc. (@cannyHQ on Twitter)
About Canny – An easy way to collect and manage user feedback.
HQ location : USA
Founded in 2016 by Sarah Hum
Total revenue : $1000000
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication
Tags : integrable | capturing comments | commentary collection | feedback tool | comments widget | idea management | product management | productivity tool | customer reviews | customer satisfaction …
Website : visit canny.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Canny is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Canny Alternatives
If you’re understanding the drawbacks and you’re looking for a Canny alternative, there are more than 19 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Canny Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CANNY | $50 | Per month / user | Yes |
| PRODUCTBOARD | $20 | Per month / user | Yes |
| UNCANNY VISION | $ | Per month / user | Yes |
| USERVOICE | $ | Per month / user | Yes |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
Top 10 Alternatives & Competitors to Canny
– UserVoice
– monday
– Zendesk
– Userwell
– Trello
– Customer Complaint
– Biggrey Relations
– Survicate
– Satisfactory
– TopBox
You can also take a look at other business apps, like our Plecto review and our Websitepulse review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to Canny when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
