Chatwoot
Chatwoot : Reviews, Pricing, Features & Alternatives
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Chatwoot is a Consumer Video Chat Software. Price : $0. Review Chatwoot : Overview & Pricing
Chatwoot Overview : Features, Pricing, Reviews & Alternatives
Chatwoot is a Consumer Video Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Chatwoot is listed as a Consumer Video Chat Software and Customer Service & Support Software for companies and is used for Business Tools, Support, Sales, and Marketing, Customer Support Chat É …
Chatwoot price starts from $ 0 per user and per month .
Increase your leads with this powerful customer support provider
What is Chatwoot ?
Chatwoot is a customer support software that helps support all your visitors on a variety of social platforms like Messenger, WeChat, Email, Whatsapp, Twitter, and even your own website. It helps users in many ways by managing conversations, building relationships, and delivering a delightful customer experience using a single platform. It consists of a substantial multifunctional board that keeps customers engaged in one place. It allows users to connect across channels and initiate communication by exchanging messages with customers. Being a substantial platform, Chatwoot has many powerful features, specially designed to improve the productivity of your team and provide the data needed to take action. It consists of features such as built-in real-time reports that provide insight into your team’s performance. Along with these, it has an automatic agent assignment feature that automatically assigns conversations to the next available agent in the inbox. It keeps productivity above all else by allowing you to send quick, pre-recorded responses to your visitors’ frequently asked questions and resolve their queries more efficiently.
Chatwoot Review : Pros & Cons
Pros & Cons
When it comes to finding the right Consumer Video Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Chatwoot, and as you may have guessed from the title, this review will tell you more about Chatwoot’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Chatwoot Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Chatwoot Cons
– Con : Custom integrations can come at a price.
Chatwoot Features
Here is the list of the main features of this computer software :
– Visitor Targeting
– Knowledge Database
– Call Me Option
– Co-Browsing
– Persistent Chat
– Shortcut Messages
– Agent Scheduling
– Offline Form
Main function & Pro Features
– Cloud Services
Chatwoot Integrations
Chatwoot may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Chatwoot Pricing
The Chatwoot pricing plan starts from $ 0 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Chatwoot offers several pricing plans :
– Chatwoot : $ 0,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Chatwoot | Start | Professional | Enterprise | Premium |
| $0,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Yes
Freemium : Freemium
Starting price : $ 0,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Chatwoot is a cloud-based Consumer Video Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
chatwoot is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Chatwoot ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
Chatwoot Screenshots & Images : UI, dashboard …
Chatwoot Business Software Pricing
Chatwoot Features & Overview
Chatwoot Screenshot
Videos
This video is no longer available
Chatwoot Reviews
Here is our opinion on Chatwoot : this is a decent consumer video chat software to investigate .
Chatwoot User Reviews & Ratings
Online and customer reviews of Chatwoot software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 924 followers on LinkedIn
Your Customer Review on Chatwoot
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Chatwoot ? What is your likelihood to renew ?
FAQs
Why use a Consumer Video Chat Software ?
Video chat customer support software allows businesses to interact with customers and prospects who visit the website. Employees can provide pre-sales / after-sales service and assistance via chat / webcam.
Main functions are : Real-time chat with consumers, Proactive chats, Chat monitoring, Visitor Tracking, Chat transcripts, Sharing of external organizations
Main characteristics are : Outside Organization Sharing, Embeddable Website Widget, Multimedia Help Desk, Multilingual, Live Chat Support, Help Desk, Customer Support, Live Chat, Web Conferencing, Live Support, Online Collaboration, Desktop & productivity, customer support, file sharing, image sharing, live chat, remote desktop support, sales, text chat, web based, video chat, cobrowse software, contact center software, customer service, sharing file manager, web based, remote support
Consumer Video Chat Software Average Price : from $ 29,00 to $ 69,00 with an average price of $ 46,75 . We have identified more than 22 competitors on the market.
Consumer Video Chat Software Review
Company details
Developed by CHATWOOT, Inc. (@chatwootapp on Twitter)
HQ location : Delaware
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Consumer Video Chat Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit chatwoot.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Chatwoot is independent in order to highlight the strengths and weaknesses of this Consumer Video Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Chatwoot Alternatives
If you’re understanding the drawbacks and you’re looking for a Chatwoot alternative, there are more than 20 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Chatwoot Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CHATWOOT | $ | Per month / user | No |
| INTERCOM | $59 | Per month / user | No |
| TAWK.TO | $ | Per month / user | Yes |
| LIVECHAT | $16 | Per month / user | Yes |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Chatwoot
– HappyFox
– Tagove
– VeriShow
– Whisbi
– Click4Assistance
– Vee24
– RichCall
– Katana
– VideoEngager
– Tiviclick
Free Alternatives to Chatwoot
– tawk.to
– JivoChat
– Crisp
SaaS alternatives
tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
Zopim : Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.
Drift : Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real time, from anywhere.
You can also take a look at other business apps, like our Chatzilla review and our Cheque Factory review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Consumer Video Chat Software compare to Chatwoot when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
