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Consumer Video Chat Software

Best Consumer Video Chat Software : Reviews, Pricing, Comparison & Alternatives

What is Consumer Video Chat Software ?

Video chat customer support software allows businesses to interact with customers and prospects who visit the website. Employees can provide pre-sales / after-sales service and assistance via chat / webcam. Our SaaS software comparator (Software as a Service) allows you to compare 10 customer support software by video chat.


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9.2/10

Zoho Salesiq

Zoho Salesiq is a Consumer Video Chat Software. Price : $19 (free trial available). Review Zoho Salesiq : Overview & Pricing
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$19.00
Zoho Salesiq Review
Zoho Salesiq is an excellent consumer video chat SaaS software to recommend for your company or business.
Ease of use
9.20
Functionnality
8.60
Integrations
8.60
Customer support
7.80
Value for money
9.10
PROS:
  • Proactively reach web visitors with offers and discounts and personalize chat sessions using available data such as location, new or returning visitor, fingerprints, time spent on site, etc.
CONS:
  • Custom integrations can come at a price
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9.4/10

HappyFox

HappyFox is a Consumer Video Chat Software. Price : $29 (free trial available). Review HappyFox : Overview & Pricing
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$29.00
HappyFox Review
HappyFox is an excellent consumer video chat SaaS software to recommend for your company or business.
Ease of use
9.40
Functionnality
8.40
Integrations
8.80
Customer support
8.80
Value for money
8.80
PROS:
  • Intuitive interface that helps you focus on your incoming requests 2
CONS:
  • Custom integrations can come at a price
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10/10

Whisbi

Whisbi is a Consumer Video Chat Software (free trial available). Price : $ 1500,00. Review Whisbi : Overview & Pricing
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$1,500.00
Whisbi Review
Whisbi is a great consumer video chat SaaS software to know for your company or business.
Ease of use
10.00
Functionnality
10.00
Integrations
10.00
Customer support
10.00
Value for money
10.00
PROS:
  • Whisbi's conversational commerce solution increased customer engagement by 6x, increased efficiency by 10x, reduced exit rate by 20%, and increased online sales conversion by 40%.
CONS:
  • Not always the cheapest option
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9.4/10

ChatSupport

ChatSupport is a Consumer Video Chat Software. Price : $10 (free trial available). Review ChatSupport : Overview & Pricing
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$10.00
ChatSupport Review
ChatSupport is an excellent consumer video chat SaaS software to trust for your company or business.
Ease of use
9.40
Functionnality
7.20
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • proactive talks
CONS:
  • Custom integrations can come at a price
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10/10

VeriShow

VeriShow is a Consumer Video Chat Software. Price : $39 (free trial available). Review VeriShow : Overview & Pricing
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$39.00
VeriShow Review
VeriShow is a great consumer video chat SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • Communicate with the customer via video chat for better service or customer verification.
CONS:
  • Not always the cheapest option
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6/10

Tagove

Tagove is a Consumer Video Chat Software. Price : $40 (free trial available). Review Tagove : Overview & Pricing
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$40.00
Tagove Review
Tagove is a decent consumer video chat SaaS software to discover for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • node.js
CONS:
  • Custom integrations can come at a price
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9.2/10

Netomi

Netomi is a Consumer Video Chat Software. Review Netomi : Overview & Pricing
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Netomi Review
Netomi is an excellent consumer video chat SaaS software to know for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • Built for business
CONS:
  • Not always the cheapest option
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6/10

HiOperator

HiOperator is a Consumer Video Chat Software. Review HiOperator : Overview & Pricing
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HiOperator Review
HiOperator is a decent consumer video chat SaaS software to examine for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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3.4/10

Chaskiq

Chaskiq is a Consumer Video Chat Software. Price : $0. Review Chaskiq : Overview & Pricing
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Chaskiq Review
Chaskiq is a simple consumer video chat SaaS software to try for your company or business.
Ease of use
3.40
Functionnality
3.40
Integrations
3.40
Customer support
3.40
Value for money
3.40
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

Chatwoot

Chatwoot is a Consumer Video Chat Software. Price : $0. Review Chatwoot : Overview & Pricing
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Chatwoot Review
Chatwoot is a decent consumer video chat SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

Click4Assistance

Click4Assistance is a Consumer Video Chat Software. Review Click4Assistance : Overview & Pricing
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Click4Assistance Review
Click4Assistance is a decent consumer video chat SaaS software to examine for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Cisco SNTC

Cisco SNTC is a Consumer Video Chat Software. Review Cisco SNTC : Overview & Pricing
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Cisco SNTC Review
Cisco SNTC is a decent consumer video chat SaaS software to test for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option

Why use Consumer Video Chat Software ?

What are the key features and benefits of Consumer Video Chat Software ?

  • Real-time chat with consumers
  • Proactive chats
  • Chat monitoring
  • Visitor tracking
  • Transcripts Chat
  • External Organization Sharing
  • Embeddable Website Widget
  • Multi-Brand Help Desk
  • Multilingual
  • Document Sharing

What are the Cons of Consumer Video Chat Software ?

  • Data hosting: not necessarily stored in your country (server abroad)
  • Installation & Maintenance: it is preferable to call on an IT integrator
  • Technical support: it is preferable to train employees when changing software packages
  • Security & Confidentiality: you must trust the publisher of the solution
  • Price: multiplying subscription software can be costly for the company


Best Consumer Video Chat Software: Reviews Pricing Comparison Alternatives

Best Consumer Video Chat Software: Reviews Pricing Comparison Alternatives

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