ClickHelp
ClickHelp : Reviews, Pricing, Features & Alternatives
$43.00
ClickHelp is a Knowledge Base Software. Price : $43 (free trial available). Review ClickHelp : Overview & Pricing
ClickHelp Overview : Features, Pricing, Reviews & Alternatives
ClickHelp is a Knowledge Base Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ClickHelp is listed as a Knowledge Base Software and Document Management Software for companies and is used for Knowledge Management, Document Management …
ClickHelp price starts from $ 43 per user and per month (free trial available).
ClickHelp.com is a web-based online documentation platform to create online help, software user guides, manuals in any web browser.
Write and collaborate on technical documents.
Online documentation tool. Create, host and distribute your technical documentation in a single portal
What is ClickHelp ?
ClickHelp is an online document management tool that helps users get their technical documentation work done in a single portal. The platform can be used to create, host and deliver technical documents. In addition, companies can rely on the individual to streamline documentation tasks and facilitate team collaboration based on detailed reports. With the ability to easily launch documentation sites, ClickHelp saves time at all stages of the documentation lifecycle. The tool stands out for its centralized management of technical documentation, including the publication of internal and external guides, user manuals, tutorials, etc. Users can also migrate any existing content from other tools to a wide variety of formats. The platform even helps businesses monitor teamwork across departments by bringing SMBs, developers, help desk specialists, and vendors together in one workflow. ClickHelp offers a unique user experience because it is easy to learn and implement. Finally, the platform extends high-quality customer service and consistent hosting facilities across the globe with encrypted backups. ClickHelp has the translation module to easily create a multilingual documentation site and set up a convenient translation process with automatic change synchronization and progress reporting.
ClickHelp is a modern online documentation tool that allows you to create online user manuals and printed documents in various formats. It is provided as a cloud service, so you don’t have to install anything, just sign up and get your own online documentation portal.
ClickHelp has all the powerful features:
Provider of the ClickHelp.com online help authoring tool. ClickHelp is a simple and modern way to create technical documentation. Create directly in a web browser and instantly publish to provider servers at no additional cost. No installation, no maintenance – focus on your content. Conditional content, variables, content snippets, conditional table of contents – all the enterprise-grade help authoring features for one affordable price. Learn more about:
ClickHelp is cloud-based software. This is the online help authoring tool for creating and hosting technical documentation. Manage all your documentation in one online portal. Use hundreds of professional technical writing features to create impressive documents! Fast and professional technical support, comprehensive online documentation, product training, portal design and customization.
ClickHelp Review : Pros & Cons
Pros & Cons
When it comes to finding the right Knowledge Base tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ClickHelp, and as you may have guessed from the title, this review will tell you more about ClickHelp’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ClickHelp Pros : Key Benefits
– Theme editor (WYSIWYG) with full support for rich content, video, Flash and interactive elements.
– Context sensitive help engine to add a context sensitive help element to your web applications Easy to use WYSIWYG theme editor as well as HTML source view Dynamic content support for single sources: snippets, variables, conditional blocks Version history unlimited for each theme Signle Sign-On support for Google, Microsoft Azure AD, Salesforce, and custom OpenID Connect providers Password-protected online help Beautiful out-of-the-box documentation templates and portal designs that use Google Analytics, YouTube, and other integrations powerful Responsive mobile UI for delivering documents online on tablets and smartphones Powerful CSS-based content styling
– Single source functions like variables, conditional blocks, etc.
– Theme workflow with status, assignee, owners, email notifications.
– Unlimited editing history for each topic (who, when and how a document was edited) with a visual comparison of different topic versions.
– Content reuse through content snippets.
– Link viewer tool to see what topics are linked to and what other documents are related to topics.
– Special review workflow with reviewer user type and user permissions.
ClickHelp Cons
– Con : Custom integrations can come at a price.
ClickHelp Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Alerts/Notifications
– Collaboration Tools
– Configurable Workflow
– Content Library
– Content Management
– Customizable Templates
– Data Import/Export
– Drag & Drop
– File Management
– Full Text Search
– Knowledge Base Management
– Multi-Language
– Projections
– Reporting & Statistics
– SSL Security
– Self Service Portal
– Single Sign On
– Third Party Integrations
Main function & Pro Features
– API
– Access Controls/Permissions
– Alerts/Notifications
– Collaboration Tools
– Configurable Workflow
– Content Library
– Content Management
– Customizable Templates
– Data Import/Export
– Drag & Drop
– File Management
– Full Text Search
– Knowledge Base Management
– Multi-Language
– Projections
– Reporting & Statistics
– SSL Security
– Self Service Portal
– Single Sign On
– Third Party Integrations
ClickHelp Integrations
ClickHelp integrates with more than 8 applications & plugins like Zendesk, Google Analytics and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ClickHelp integrations
– Salesforce Sales Cloud
– Google Analytics
– Zendesk
– LiveChat
– Microsoft Azure
– Jotform
– Azure AD
– Salesforce
ClickHelp Pricing
The ClickHelp pricing plan starts from $ 43 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ClickHelp offers several pricing plans :
– Standard : $ 43,00 per user / per month
– Start : $ 63,00 per user / per month
– Professional : $ 210,00 per user / per month
– Enterprise : $ 139,00 per user / per month
– Premium : –
| Standard | Start | Professional | Enterprise | Premium |
| $43,00 | $63,00 | $210,00 | $139,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
ClickHelp Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : $ 43,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ClickHelp is a cloud-based Knowledge Base platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
clickhelp is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos …
Industry & Customers
Who use ClickHelp ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Company …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : CloudEndure, IBM Cloud Video, Aditro, Constituo, Zoho, Civiltech _ _, Inovx …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Non Profit …)
ClickHelp Screenshots & Images : UI, dashboard …
ClickHelp Business Software Pricing
ClickHelp Features & Overview
ClickHelp Screenshot
Videos
Video #1
Video #2
ClickHelp Reviews
Here is our opinion on ClickHelp : this is a great knowledge base software to recommend .
ClickHelp User Reviews & Ratings
Online and customer reviews of ClickHelp software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Great SaaS product for technical writers
Popularity on social networks : 903 followers on Twitter
Your Customer Review on ClickHelp
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ClickHelp ? What is your likelihood to renew ?
FAQs
Why use a Knowledge Base Software ?
Knowledge base software is a tool that helps users create and manage a support website where customers can search for issues and find answers on their own. The software also allows managers to understand search trends and thus come up with more topic ideas for the support website.
According to various sources, most used business software are : ScreenSteps (market share : 0,10%)
Main functions are : Website management, CMS integration, Reports, Multilingual support, 24/7 accessibility, Import – Export data
Main characteristics are : knowledge base, help authoring, document management, knowledge management, knowledge base, adobe robohelp, robohelp, new robohelp, help authoring tool, responsive html5 template, media authoring tool, html5 one-click publishing, one-click clicks, html5 publishing, contextual help, adobe help authoring tool, adobe hr, adobe robohelp 2015, adobe robohelp 2015, adobe hr 2017, adobe robohelp 2019, adobe hr 2019, sales, salesforce integration, manager relationship management, Gmail integration, CRM, Salesforce integration, knowledge base software, knowledge management software
Knowledge Base Software Average Price : from $ 2,00 to $ 499,00 with an average price of $ 131,83 . We have identified more than 22 competitors on the market.
Knowledge Base Software Review
Company details
Developed by CLICKHELP, Inc. (@ClickHelpNews on Twitter)
HQ location : USA
Founded in 2010 by Alex Muravyev
Total revenue : $1.5M
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Knowledge Base Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit clickhelp.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ClickHelp is independent in order to highlight the strengths and weaknesses of this Knowledge Base Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ClickHelp Alternatives
If you’re understanding the drawbacks and you’re looking for a ClickHelp alternative, there are more than 23 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ClickHelp Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CLICKHELP | $55 | Per month / user | Yes |
| DOCUMENT360 | $99 | Per month / user | No |
| IFTTT | $3 | Per month / user | Yes |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
Top 10 Alternatives & Competitors to ClickHelp
– Igloo
– Zendesk
– Elium
– Zoho Desk
– Freshdesk
– Guru
– ProProfs Knowledge Base
– Tettra
– Nimbus Note
– Slite
You can also take a look at other business apps, like our Dropsource review and our Insly review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Knowledge Base Software compare to ClickHelp when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
