Client Heartbeat
Client Heartbeat : Reviews, Pricing, Features & Alternatives
$25.00
Client Heartbeat is a Customer Feedback Software. Price : $25 (free trial available). Review Client Heartbeat : Overview & Pricing
Client Heartbeat Overview : Features, Pricing, Reviews & Alternatives
Client Heartbeat is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Client Heartbeat is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Customer Service, Customer Experience, Survey, Customer Satisfaction, Social and Relationships …
Client Heartbeat price starts from $ 25 per user and per month (free trial available).
Customer satisfaction software tool helps you survey customers, measure their satisfaction and identify those who are dissatisfied.
Customer satisfaction software tool
What is Client Heartbeat ?
Customer Heartbeat is a customer survey tool that monitors customer satisfaction to intelligently identify how happy or unhappy your customers are. Customer Heartbeats gives businesses better insight into which customers love them, love them, and might be at risk, through intelligent analysis of their responses. The business can then use this to better serve its customers by identifying areas where it is underperforming and winning new business by marketing a clear, unique selling proposition where it can demonstrate that outperforms the competition.
Our customer satisfaction software tool helps you survey customers, measure their satisfaction, and identify those who are dissatisfied.
Customer Heartbeat is an online survey solution designed to monitor customer satisfaction levels. When creating the survey, users can work with their own questions or choose from a list. Once surveys are sent or published, the program will monitor responses, track overall customer sentiment, and identify dissatisfied people. The system will even create testimonials using feedback from customers who are particularly pleased with their experience.
Platform users can compare customer feedback on industry KPIs and also export the information to their client software with the tool’s ability to integrate with third-party CRM platforms. Finally, the platform can compare the results of surveys from different periods with each other.
What is the client’s heart rate? Client Heartbeat is innovative customer experience management software designed for businesses of all sizes. It is a robust customer feedback and survey management platform that enables businesses to automate survey campaigns. The solution provides powerful tools that allow users to identify the key factors that make customers happy and receive notifications when customers are unhappy. Customer Heartbeat offers tools that enable businesses to identify dissatisfied customers and take quick action to comprehensively address their concerns and convert them into loyal customers. Additionally, companies can easily benchmark their performance and compare themselves to their competitors in the industry. Some of its main features include regular/custom surveys, quick filter, company reports, industry benchmarks, automatic follow-ups, social sharing, and automatic reminders.
Client Heartbeat Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Client Heartbeat, and as you may have guessed from the title, this review will tell you more about Client Heartbeat’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Client Heartbeat Pros : Key Benefits
– 1) Tracking and measuring customer satisfaction over time
– 3) Cleverly identify dissatisfied customers
– 2) Industry leading survey response rates of over 65%
– 5) Compare your scores to industry competitors
– 4) Retain more customers by stopping recurring complaints
– 2) Industry leading survey response rates of over 65%
– 3) Cleverly identify dissatisfied customers
– 6) Generate new business through customer testimonials and referrals
– 4) Retain more customers by stopping recurring complaints
– Generate new business through customer testimonials and referrals
Client Heartbeat Cons
– Con : Custom integrations can come at a price.
Client Heartbeat Features
Here is the list of the main features of this computer software :
– API
– Complaint Monitoring
– Dashboard
– Feedback Management
– Negative Feedback Management
– Reporting/Analytics
– Survey/Poll Management
Main function & Pro Features
– Cloud Services
Client Heartbeat Integrations
Client Heartbeat may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Client Heartbeat Pricing
The Client Heartbeat pricing plan starts from $ 25 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Client Heartbeat offers several pricing plans :
– Basic : $ 25,00 per user / per month
– Gold : $ 59,00 per user / per month
– Platinum : $ 89,00 per user / per month
– Company : $ 449,00 per user / per month
– Premium : –
| Basic | Gold | Platinum | Company | Premium |
| $25,00 | $59,00 | $89,00 | $449,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Client Heartbeat Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 25,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Client Heartbeat is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
client-heartbeat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Client Heartbeat ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : JBS, Effective IT, Dorks Delivered …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
Client Heartbeat Screenshots & Images : UI, dashboard …
Client Heartbeat Business Software Pricing
Client Heartbeat Features & Overview
Client Heartbeat Screenshot
Videos
Video #1
Video #2
Client Heartbeat Reviews
Here is our opinion on Client Heartbeat : this is an easy-to-use customer feedback software to trust .
Client Heartbeat User Reviews & Ratings
Online and customer reviews of Client Heartbeat software are quite plentiful and overall very positive :
Overall rating : 4,2/5
Value for money : 2,9/5
Functionality : 2,9/5
Usefulness : 3/5
Ease of use : 2,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Client Heartbeat are that it measures customer satisfaction, visualizes digestible data, and creates effective surveys.
Popularity on social networks : 250 followers on Twitter
Your Customer Review on Client Heartbeat
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Client Heartbeat ? What is your likelihood to renew ?
FAQs
Why use a Customer Feedback Software ?
User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.
According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)
Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities
Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration
Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.
Customer Feedback Software Review
Company details
Developed by CLIENT HEARTBEAT, Inc. (@ClientHeartbeat on Twitter)
HQ location : Australia
Founded in 2012
Total revenue : $0-$1M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit clientheartbeat.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Client Heartbeat is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Client Heartbeat Alternatives
If you’re understanding the drawbacks and you’re looking for a Client Heartbeat alternative, there are more than 19 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Client Heartbeat Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CLIENT HEARTBEAT | $29 | Per month / user | Yes |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
| VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to Client Heartbeat
– ProProfs Survey Maker
– Nicereply
– Customer Thermometer
– Survicate
– Zonka Feedback
– Customer Complaint
– Biggrey Relations
– Survicate
– Satisfactory
– TopBox
You can also take a look at other business apps, like our TaxCalc review and our Draftium review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to Client Heartbeat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
