ConfirmKit
ConfirmKit : Reviews, Pricing, Features & AlternativesConfirmKit is a Digital Customer Experience (CX) Software. Price : $29 (free trial available). Review ConfirmKit : Overview & Pricing
ConfirmKit Overview : Features, Pricing, Reviews & Alternatives
ConfirmKit is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ConfirmKit is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Service, Market Research, Customer Support, Customer Success …
ConfirmKit price starts from $ 29 per user and per month (free trial available).
ConfirmKit is a user research and customer development platform that helps organizations of all sizes discover what their users really want
What is ConfirmKit ?
ConfirmKit is a user research and customer development platform that helps organizations of all sizes discover what their users really want. ConfirmKit helps product teams conduct, analyze, and store qualitative data from user interviews, discover patterns and trends in the data, and ultimately align their product offering with what users want.
ConfirmKit is the modern user research platform that helps you and your team talk to users in an accessible and efficient way. Now everyone in your organization can make a significant contribution to improving your products.
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ConfirmKit, and as you may have guessed from the title, this review will tell you more about ConfirmKit’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ConfirmKit Pros : Key Benefits
– ConfirmKit enables companies to prepare, conduct and analyze interviews with users, for a comprehensive understanding of their requests.
– ConfirmKit provides in-depth data analysis as the interview progresses and helps teams reach a conclusion at the end.
– The platform automates the process of preparing and conducting interviews, with pre-prepared interview scripts, smart forms, and field guides.
– ConfirmKit allows companies to aggregate information and research from channels like online chat, email, forums, and search.
– Identify customer behavior patterns and understand emerging market trends.
ConfirmKit Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
ConfirmKit Features
Here is the list of the main features of this computer software :
– Behavior Tracking
– Chat/Messaging
– Customer Database
– Customer Experience Management
– Customer Segmentation
– Customizable Forms
– Customizable Questions
– Dashboard
– Multi-Channel Distribution
– Negative Feedback Management
– Reporting/Analytics
– Search/Filter
– Surveys & Feedback
– Text Analysis
– Trend Analysis
– Usability Testing
– User Journeys
– User Research Analysis
– Visual Analytics
– Cloud Services
Main function & Pro Features
– Behavior Tracking
– Chat/Messaging
– Customer Database
– Customer Experience Management
– Customer Segmentation
– Customizable Forms
– Customizable Questions
– Dashboard
– Multi-Channel Distribution
– Negative Feedback Management
– Reporting/Analytics
– Search/Filter
– Surveys & Feedback
– Text Analysis
– Trend Analysis
– Usability Testing
– User Journeys
– User Research Analysis
– Visual Analytics
– Cloud Services
ConfirmKit Integrations
ConfirmKit may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
ConfirmKit Pricing
The ConfirmKit pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ConfirmKit offers several pricing plans :
– Free Trial : $ 29,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Free Trial | Start | Professional | Enterprise | Premium |
$29,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ConfirmKit is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
confirmkit is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk …
Hotline : Yes
Training options : Live Online …
Industry & Customers
Who use ConfirmKit ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
ConfirmKit Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
ConfirmKit Reviews
Here is our opinion on ConfirmKit : this is a decent digital customer experience (cx) software to try .
ConfirmKit User Reviews & Ratings
Online and customer reviews of ConfirmKit software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 523 fans on Facebook
Your Customer Review on ConfirmKit
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ConfirmKit ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .
Company details
Developed by CONFIRMKIT, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit confirmkit.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ConfirmKit is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ConfirmKit Alternatives
If you’re understanding the drawbacks and you’re looking for a ConfirmKit alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to ConfirmKit
– Lucky Orange
– Zendesk
– Zoho Desk
– Vivantio
– OTO
You can also take a look at other business apps, like our Confirmed VPN review and our Confident Governance review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to ConfirmKit when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !