Critizr
Critizr : Reviews, Pricing, Features & Alternatives
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Critizr is an User Satisfaction Software. Price : $0. Review Critizr : Overview & Pricing
Critizr Overview : Features, Pricing, Reviews & Alternatives
Critizr is an User Satisfaction Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Critizr is listed as a User Satisfaction Software and Customer Satisfaction Software for companies and is used for Survey, Customer Experience, Customer Satisfaction …
Critizr price starts from $ 0 per user and per month .
Critizr is a comprehensive customer experience and feedback management platform that enables the collection, processing, and analysis of customer feedback
What is Critizr ?
Critizr is a customer satisfaction and engagement measurement solution. Founded in 2012 by Nicolas Hammer and Thibaut Carlier, the company aims to facilitate interactions between multi-channel physical retailers and their customers. Critizr is renewing the relationship with the customer through its Call me the manager application, which allows consumers to speak directly with the managers of the points of sale. A question about a product, a suggestion, a problem during a purchase? No more queues in stores without knowing who to contact, no more long forms. In 2015, 650,000 users of Critizr’s services submitted nearly 1.5 million reviews to retailers. Thanks to the deployment of its system, which also integrates with the entire business ecosystem (mobile application, website, Facebook page, email, SMS, etc.), Critizr makes customers talk and allows them to collect valuable information as a source of management, loyalty, recommendation or even innovation. Acting as a trusted third party for customer relationships, Critizr enables you to better collect, process, and rate customer feedback (literal words, ratings, NPS, etc.). The largest French companies trust Critizr (Carrefour, Total, SNCF, Darty…) and improve their customers’ satisfaction and experience thanks to customer engagement.
Critizr is a comprehensive customer experience and feedback management platform that enables the collection, processing, and analysis of customer feedback. The solution supports multi-channel data collection, real-time customer satisfaction analysis, performance measurement, and more.
Critizr is a technology company that uses customer feedback to help businesses create better customer experiences. The Critizr for Business online review management platform is used by most of France’s largest stores, including Carrefour, Crédit Mutuel, Havas Voyages, Nocibe, Galeries Lafayette and Flunch. As Critizr is a trusted third party for consumers through us stores can highlight and spread customer reviews, authenticity and reliability are guaranteed.
Critizr Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Satisfaction tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Critizr, and as you may have guessed from the title, this review will tell you more about Critizr’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Critizr Pros : Key Benefits
– Feedback can be collected through a variety of channels, including email, Facebook, interactive kiosks, Tripadvisor, mobile apps, etc.
– Multiple feedback collection modules enable continuous feedback collection throughout the customer journey, providing users with insights into all stages of the buying experience.
– Question paths can be customized with comprehensive question formats including CSAT, NPS, multiple choice, and more.
– Critizr’s APIs allow users to collect and add data to their CRM system for use in targeted marketing campaigns.
– Customer satisfaction and the performance of each point of sale can be analyzed in real time and shared between users.
Critizr Cons
– Con : Custom integrations can come at a price.
Critizr Features
Here is the list of the main features of this computer software :
– Procurement management
– Management of suppliers
– Data analysis
– 24/7 accessibility
– Forms management
– Questionnaire management
– Sending – Receiving SMS – SMS Marketing
– Instant messaging – chat
– Management of a website
– Import – Export data
– CRM
– User Management
– User identification
– Products catalogue
– Business management
– Customer management
– Management of product sheets
– Product management
– Sales management
– Sales pipeline
Main function & Pro Features
– Procurement management
– Management of suppliers
– Data analysis
– 24/7 accessibility
– Forms management
– Questionnaire management
– Sending – Receiving SMS – SMS Marketing
– Instant messaging – chat
– Management of a website
– Import – Export data
– CRM
– User Management
– User identification
– Products catalogue
– Business management
– Customer management
– Management of product sheets
– Product management
– Sales management
– Sales pipeline
Critizr Integrations
Critizr integrates with more than 4 applications & plugins like Clarabridge, Zendesk and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Critizr integrations
– Salesforce Sales Cloud
– Zendesk
– Clarabridge
– Facebook
Critizr Pricing
The Critizr pricing plan starts from $ 0,01 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Critizr offers several pricing plans :
– Standard : $ 0,01 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Standard | Start | Professional | Enterprise | Premium |
| $0,01 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 0,01
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Critizr is a cloud-based User Satisfaction platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
critizr is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, French, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : 03 59 61 07 17
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Critizr ?
This software package is tailored to business needs : Craftsman, Non Profit, Entrepreneur …
This web-based application is recommended for trades : PR, IT, Logistics – Supply Chain, Marketing …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Orange, Total, Carrefour, Darty, Courir, Mr Bricolage, Flunch …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
Critizr Screenshots & Images : UI, dashboard …
Critizr Business Software Pricing
Critizr Features & Overview
Critizr Screenshot
Critizr Screenshot
Videos
Video #1
Critizr Reviews
Here is our opinion on Critizr : this is a decent user satisfaction software to try .
Critizr User Reviews & Ratings
Online and customer reviews of Critizr software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Critizr
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Critizr ? What is your likelihood to renew ?
FAQs
Why use a User Satisfaction Software ?
User Satisfaction Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : print, print, cloud print, cloud print
We have identified more than 1 competitors on the market.
User Satisfaction Software Review
Company details
Developed by CRITIZR, Inc. (@critizr on Twitter)
HQ location : France
Founded in 2010 by Nicolas Hammer
Total revenue : 1 M$ – 10 M$
Fundings : € 400_000
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > User Satisfaction Software
Schema : SoftwareApplication > BusinessApplication
Tags : After-sales service customers | FrenchTech SAAS software | MarTech | CivicTech – GovTech | Communications | Internet marketing | ecommerce …
Website : visit critizr.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Critizr is independent in order to highlight the strengths and weaknesses of this User Satisfaction Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Critizr Alternatives
If you’re understanding the drawbacks and you’re looking for a Critizr alternative, there are more than 9 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Critizr
– SurveyMonkey
– Alchemer
– Nicereply
– Customer Thermometer
– GetFeedback
– Princity
– Eprint Mis
– Printix
– Wings Accounting
You can also take a look at other business apps, like our Criticue review and our CRISAM review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these User Satisfaction Software compare to Critizr when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
