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User Satisfaction Software

Best User Satisfaction Software : Reviews, Pricing, Comparison & Alternatives

What is User Satisfaction Software ?

Customer Satisfaction Assessment Software enables businesses to develop and foster relationships relationships with their customers, which increases overall revenue and reduces churn. This software is often used by sales, marketing and customer service teams. The main function of customer satisfaction software is to allow companies to track customer satisfaction by providing formalized reports based, primarily, on customer satisfaction surveys. Our software comparator SaaS (Software as a Service) allows you to compare 41 customer satisfaction evaluation software.


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9.6/10

Nicereply

Nicereply is an User Satisfaction Software. Price : $49 (free trial available). Review Nicereply : Overview & Pricing
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$49.00
Nicereply Review
Nicereply is a great user satisfaction SaaS software to advise for your company or business.
Ease of use
9.60
Functionnality
9.00
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • Customer Effort Score (CES)
CONS:
  • Custom integrations can come at a price
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9/10

Repuso

Repuso is an User Satisfaction Software. Price : $12 (free trial available). Review Repuso : Overview & Pricing
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$12.00
Repuso Review
Repuso is an excellent user satisfaction SaaS software to recommend for your company or business.
Ease of use
9.00
Functionnality
8.40
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • Repuesto monitors Facebook, Instagram, Twitter, iTunes, Google Play, and Zendesk for customer reviews.
CONS:
  • Custom integrations can come at a price
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9.2/10

Qualtrics Customer Experience

Qualtrics Customer Experience is an User Satisfaction Software. Price : $125 (free trial available). Review Qualtrics Customer Experience : Overview & Pricing
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$125.00
Qualtrics Customer Experience Review
Qualtrics Customer Experience is an excellent user satisfaction SaaS software to advise for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9.6/10

Qualtrics CustomerXM

Qualtrics CustomerXM is an User Satisfaction Software. Price : $1500 (free trial available). Review Qualtrics CustomerXM : Overview & Pricing
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$1,500.00
Qualtrics CustomerXM Review
Qualtrics CustomerXM is a great user satisfaction SaaS software to trust for your company or business.
Ease of use
9.60
Functionnality
9.00
Integrations
8.80
Customer support
8.80
Value for money
8.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
Category Leader
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10/10

Quality Driven Software

Quality Driven Software is an User Satisfaction Software. Price : $29. Review Quality Driven Software : Overview & Pricing
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$29.00
Quality Driven Software Review
Quality Driven SaaS software is a great user satisfaction SaaS software to know for your company or business.
Ease of use
10.00
Functionnality
9.40
Integrations
9.60
Customer support
9.60
Value for money
9.60
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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8/10

PowerReviews

PowerReviews is an User Satisfaction Software. Price : $ 399,00. Review PowerReviews : Overview & Pricing
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$399.00
PowerReviews Review
PowerReviews is a well known user satisfaction SaaS software to examine for your company or business.
Ease of use
8.00
Functionnality
6.80
Integrations
6.80
Customer support
6.80
Value for money
6.80
PROS:
  • Ratings and Reviews: Includes a review snapshot that adds a summary of all the pros, cons, and best uses of the ads; Online SEO to improve keyword density; Review Face-Off to display the most helpful positive and negative reviews on a page banner; and Review Accelerator to allow you to contact your customers and ask them to write a review.
CONS:
  • Custom integrations can come at a price
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10/10

Customer Sure

Customer Sure is an User Satisfaction Software. Price : $499 (free trial available). Review Customer Sure : Overview & Pricing
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$499.00
Customer Sure Review
Customer Sure is a great user satisfaction SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • Improving customer satisfaction
CONS:
  • Custom integrations can come at a price
Recommended
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10/10

5starRocket

5starRocket is an User Satisfaction Software. Price : $29 (free trial available). Review 5starRocket : Overview & Pricing
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$29.00
5starRocket Review
5starRocket is a great user satisfaction SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

Satisfactory

Satisfactory is an User Satisfaction Software. Review Satisfactory : Overview & Pricing
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Satisfactory Review
Satisfactory is a decent user satisfaction SaaS software to discover for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

ReviewPro

ReviewPro is an User Satisfaction Software. Review ReviewPro : Overview & Pricing
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ReviewPro Review
ReviewPro is a decent user satisfaction SaaS software to try for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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10/10

Customer Thermometer

Customer Thermometer is an User Satisfaction Software. Price : $9 (free trial available). Review Customer Thermometer : Overview & Pricing
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Customer Thermometer Review
Customer Thermometer is a great user satisfaction SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
9.40
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • You see a long sound and your heart sinks
CONS:
  • Custom integrations can come at a price
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9.8/10

Simplesat

Simplesat is an User Satisfaction Software. Price : $49 (free trial available). Review Simplesat : Overview & Pricing
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$49.00
Simplesat Review
Simplesat is a great user satisfaction SaaS software to know for your company or business.
Ease of use
9.80
Functionnality
8.80
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

CustomerLove

CustomerLove is an User Satisfaction Software. Review CustomerLove : Overview & Pricing
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CustomerLove Review
CustomerLove is a decent user satisfaction SaaS software to explore for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

TurnTo

TurnTo is an User Satisfaction Software. Review TurnTo : Overview & Pricing
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TurnTo Review
TurnTo is a decent user satisfaction SaaS software to experiment for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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10/10

Sleekplan

Sleekplan is an User Satisfaction Software. Price : $15 (free trial available). Review Sleekplan : Overview & Pricing
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$15.00
Sleekplan Review
Sleekplan is a great user satisfaction SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
9.40
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
Recommended
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10/10

SatisMeter

SatisMeter is an User Satisfaction Software. Price : $49 (free trial available). Review SatisMeter : Overview & Pricing
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$49.00
SatisMeter Review
SatisMeter is a great user satisfaction SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
7.80
Integrations
5.80
Customer support
6.00
Value for money
6.00
PROS:
  • SatisMeter promises higher retention, higher customer satisfaction and insights into customer needs for better product development.
CONS:
  • Custom integrations can come at a price
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Home Care Pulse - Experience Management is an User Satisfaction Software. Price : $129. Review Home Care Pulse - Experience Management : Overview & Pricing
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$129.00
Home Care Pulse - Experience Management Review
Home Care Pulse - Experience Management is a great user satisfaction SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
9.40
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

Good Meal

Good Meal is an User Satisfaction Software. Review Good Meal : Overview & Pricing
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Good Meal Review
Good Meal is a decent user satisfaction SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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Annex Cloud Ratings and Reviews is an User Satisfaction Software. Review Annex Cloud Ratings and Reviews : Overview & Pricing
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Annex Cloud Ratings and Reviews Review
Annex Cloud Ratings and Reviews is a decent user satisfaction SaaS software to experiment for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

Critizr

Critizr is an User Satisfaction Software. Price : $0. Review Critizr : Overview & Pricing
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Critizr Review
Critizr is a decent user satisfaction SaaS software to try for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • Feedback can be collected through a variety of channels, including email, Facebook, interactive kiosks, Tripadvisor, mobile apps, etc.
CONS:
  • Custom integrations can come at a price
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6/10

Instant eXperience

Instant eXperience is an User Satisfaction Software. Review Instant eXperience : Overview & Pricing
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Instant eXperience Review
Instant eXperience is a decent user satisfaction SaaS software to try for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price

Why use User Satisfaction Software ?

What are the key features and benefits of User Satisfaction Software ?

  • Analytics
  • Automation
  • Complaint tracking
  • Feedback collection
  • Survey management
  • Project analysis and reporting
  • Site integration
  • Visual customization
  • Customer service tools
  • Personalized recommendations

What are the Cons of User Satisfaction Software ?

  • Data hosting: not necessarily stored in your country (server abroad)
  • Installation & Maintenance: it is preferable to call on an IT integrator
  • Technical support: it is preferable to train employees when changing software packages
  • Security & Confidentiality: you must trust the publisher of the solution
  • Price: multiplying subscription software can be costly for the company


Best User Satisfaction Software: Reviews Pricing Comparison Alternatives

Best User Satisfaction Software: Reviews Pricing Comparison Alternatives

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