Custify
Custify : Reviews, Pricing, Features & Alternatives
$499.00
Custify is a Digital Customer Experience (CX) Software. Price : $499 (free trial available). Review Custify : Overview & Pricing
Custify Overview : Features, Pricing, Reviews & Alternatives
Custify is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Custify is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Success, Customer Satisfaction, Customer Service, Customer Engagement …
Custify price starts from $ 499 per user and per month (free trial available).
Customer success solution for SaaS companies
Customer success software for SaaS
What is Custify ?
Custify’s customer success platform is designed to help B2B SaaS companies reduce churn and increase customer lifetime value. Your best performing accounts are likely to grow. Contact them to sell and grow your business. Never wonder who to talk to or when. Automatically created tasks keep you moving forward each day. Automate low-touch customer success workflows so you can focus on high-level tasks. Treat them like individuals by segmenting your customer base into groups based on account or usage details.
Custify allows you to proactively monitor and manage your customers in real time and gives you the ability to increase contract value for your existing customers. It also enables your customer success team to intervene at the right time with the right message, so your customers get valuable help when they need it most.
Custify automatically collects data and presents all relevant customer success KPIs and customer interactions in one easy-to-understand dashboard. Make customer success management fun and let your agents spend most of their valuable time with customers.
Custifys Customer Success Platform is designed for B2B SaaS businesses, enabling them to reduce customer churn and increase customer lifetime value. In addition to product usage information, it also automatically collects data from various systems, such as CRM, support, or billing, and presents all relevant customer success KPIs and customer interactions in one easy-to-understand dashboard. For low-touch workflows, it also has a sophisticated automation engine built in. Custify allows you to proactively monitor and manage customer health in real time and gives you the ability to increase contract value for your existing customers. It also enables your customer success team to intervene at the right time with the right message, so your customers get valuable help when they need it most.
Custify Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Custify, and as you may have guessed from the title, this review will tell you more about Custify’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Custify Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Custify Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Custify Features
Here is the list of the main features of this computer software :
– 360 Degree Feedback
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– CRM
– CSAT Survey Structure
– Communication Management
– Configurable Workflow
– Contact Management
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer History
– Customer Journey Mapping
– Customer Management
– Customer Segmentation
– Customizable Branding
Main function & Pro Features
– 360 Degree Feedback
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– CRM
– CSAT Survey Structure
– Communication Management
– Configurable Workflow
– Contact Management
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer History
– Customer Journey Mapping
– Customer Management
– Customer Segmentation
– Customizable Branding
Custify Integrations
Custify may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Custify Pricing
The Custify pricing plan starts from $ 499 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Custify offers several pricing plans :
– Starter : $ 499,00 per user / per month
– Standard : –
– Company : –
– Enterprise : –
– Premium : –
| Starter | Standard | Company | Enterprise | Premium |
| $499,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Custify Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 499,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Custify is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
custify is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Custify ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Custify Screenshots & Images : UI, dashboard …
Custify Business Software Pricing
Custify Features & Overview
Custify Screenshot
Videos
This video is no longer available
Custify Reviews
Here is our opinion on Custify : this is a great digital customer experience (cx) software to trust .
Custify User Reviews & Ratings
Online and customer reviews of Custify software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 260 followers on LinkedIn
Your Customer Review on Custify
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Custify ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .
Digital Customer Experience (CX) Software Review
Company details
Developed by CUSTIFY, Inc.
HQ location : Romania
Founded by Philipp Wolf
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit custify.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Custify is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Custify Alternatives
If you’re understanding the drawbacks and you’re looking for a Custify alternative, there are more than 16 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Custify Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CUSTIFY | $199 | Per month / user | Yes |
| CHURNZERO | $ | Per month / user | Yes |
| SMARTKARROT | $499 | Per month / user | No |
| AKITA | $160 | Per month / user | No |
| RETENTIONENGINE | $19 | Per month / user | Yes |
| CREWCHARGE | $49 | Per month / user | Yes |
| AMITY | $ | Per month / user | No |
| CLIENTSUCCESS | $ | Per month / user | No |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to Custify
– Totango
– ChurnZero
– Gainsight CS
– Zendesk
– Salesmachine
– Qualtrics Customer Experience
– UserTesting
– SiteCore
– FullStory
– Confirmit
You can also take a look at other business apps, like our Pure360 review and our Virtru review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Custify when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
