Customerly
Customerly : Reviews, Pricing, Features & Alternatives
$24.00
Customerly is an User Engagement Software. Price : $24 (free trial available). Review Customerly : Overview & Pricing
Customerly Overview : Features, Pricing, Reviews & Alternatives
Customerly is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Customerly is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Live Chat, Customer Engagement …
Customerly price starts from $ 24 per user and per month (free trial available).
Seamlessly create an amazing customer service experience
Give customers what they deserve
What is Customerly ?
Typically, customer lifecycle software is explicitly designed to help customer-facing businesses manage their relationship with customers. This tool offers support, collects feedback, and automates processes such as request routing and email marketing. Generally, it is a very useful tool that helps businesses increase their sales, revenue, and customer relationships through live chat software that supports video calls, knowledge base, review writing, and surveys. Typically, software manages businesses and the entire customer lifecycle by creating and developing customer relationships. This all-in-one software offers marketing surveys and customer intelligence CRM templates; all of these templates are fully integrated to provide streamlined client management workflows. Customerly will prove to be an effective tool for businesses, helping them segment customers within customer tools to send automated messages or surveys or run targeted marketing campaigns. Additionally, it offers custom tools for designing newsletters and creating email templates and campaigns that can be analyzed for click-through and open rates. It typically offers top-notch business support that offers basic, professional, and corporate pricing strategies for entrepreneurs and sole proprietorships.
Your simple solution to create authentic and lasting relationships with your customers. Use the easiest live chat software for you and your customers. Offer them a way to easily contact you instead of leaving your website. Seamlessly create an amazing customer service experience. Your simple solution to create authentic and lasting relationships with your customers The perfect live chat fully integrated into your platform. Integrated video call with screen sharing. Screenshot.
Customerly Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Customerly, and as you may have guessed from the title, this review will tell you more about Customerly’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Customerly Pros : Key Benefits
– Embed a live chat widget on your business website to capture leads and give customers a way to ask questions, make complaints, or provide feedback.
– Enhance the chat experience with two-way video streaming, photo attachments, and real-time user data such as when they were last active and whether or not they are paying users.
– Manage tickets in the customer backend with the ability to view all assigned tickets, view a customer’s profile, access their contact history, and resolve cases.
– Analyze customer satisfaction with tools to create and implement customer surveys. Surveys can include custom question types and can be emailed to selected customers.
– Plan and manage email marketing campaigns in Customerly. Use the pre-made email and newsletter templates or create them from scratch using the WYSIWYG editor. Analyze campaign performance with data on clicks and bounces.
Customerly Cons
– Con : Custom integrations can come at a price.
Customerly Features
Here is the list of the main features of this computer software :
– Visitor Targeting
– API
– Shortcut Messages
– Auto-Responders
– Co-Browsing
– Campaign Analytics
– Call Me Option
– Campaign Management
– Persistent Chat
– Canned Responses
– Agent Scheduling
– Chat/Messaging
– Knowledge Database
– Communication Management
– Offline Form
– Customer Database
– Customer Experience Management
– Customizable Branding
– Customizable Templates
– Feedback Management
Main function & Pro Features
– Visitor Targeting
– API
– Shortcut Messages
– Auto-Responders
– Co-Browsing
– Campaign Analytics
– Call Me Option
– Campaign Management
– Persistent Chat
– Canned Responses
– Agent Scheduling
– Chat/Messaging
– Knowledge Database
– Communication Management
– Offline Form
– Customer Database
– Customer Experience Management
– Customizable Branding
– Customizable Templates
– Feedback Management
Customerly Integrations
Customerly integrates with more than 5 applications & plugins like LeadsBridge, Zapier and WordPress (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Customerly integrations
– WordPress
– Zapier
– LeadsBridge
– AfterClass
– Shopify
Customerly Pricing
The Customerly pricing plan starts from $ 24 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Customerly offers several pricing plans :
– Basic : $ 24,00 per user / per month
– Startup : $ 79,00 per user / per month
– Pro : $ 129,00 per user / per month
– Company : –
– Premium : –
| Basic | Startup | Pro | Company | Premium |
| $24,00 | $79,00 | $129,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Customerly Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 24,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Customerly is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
customerly is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, French, Spanish, Italian, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use Customerly ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
Customerly Screenshots & Images : UI, dashboard …
Customerly Business Software Pricing
Customerly Features & Overview
Customerly Screenshot
Videos
Video #1
Video #2
Customerly Reviews
Here is our opinion on Customerly : this is an excellent user engagement software to know .
Customerly User Reviews & Ratings
Online and customer reviews of Customerly software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,3/5
Functionality : 4,2/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 87%
User rating Very Good : 7%
User rating Average : 7%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 481 followers on LinkedIn
Your Customer Review on Customerly
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Customerly ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 .
User Engagement Software Review
Company details
Developed by CUSTOMERLY, Inc.
HQ location : Ireland
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit customerly.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Customerly is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Customerly Alternatives
If you’re understanding the drawbacks and you’re looking for a Customerly alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Customerly Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CUSTOMERLY | $24 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| TAWK.TO | $ | Per month / user | Yes |
| LIVECHAT | $16 | Per month / user | Yes |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Customerly
– Intercom
– HelpCrunch
– Conversational Cloud
– LiveChat
– Zendesk
– Intercom
– tawk.to
– LiveChat
– Median CoBrowse
– JivoChat
Free Alternatives to Customerly
– tawk.to
– JivoChat
– Crisp
You can also take a look at other business apps, like our Waydev review and our SalesBinder review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to Customerly when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
