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DeepConverse : Reviews, Pricing, Features & Alternatives
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DeepConverse is a Digital Customer Experience (CX) Software. Review DeepConverse : Overview & Pricing

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DeepConverse Overview : Features, Pricing, Reviews & Alternatives

DeepConverse is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

DeepConverse is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Service, Customer Experience, Live Chat, Customer Engagement …

DeepConverse prices are available on demand .

DeepConverse helps businesses automate and scale their conversations with customers.

What is DeepConverse ?

DeepConverse helps businesses automate and scale their conversations with customers.

DeepConverse Review

DeepConverse Review : Pros & Cons

Pros & Cons

When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is DeepConverse, and as you may have guessed from the title, this review will tell you more about DeepConverse’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

DeepConverse Pros : Key Benefits

– Automate up to 80% of your support requests

– 10 minutes to train a new skill

– Reduce support costs by 70%

– Provide omnichannel support experience

– 50+ native integrations available

DeepConverse Cons

– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
 

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DeepConverse Features

Here is the list of the main features of this computer software :

– AI/Machine Learning
– Chat Transcript
– Chat/Messaging
– Chatbot
– Code-free Development
– Communication Management
– Configurable Workflow
– Contextual Guidance
– Customer Database
– Customer Experience Management
– Customer Segmentation
– Customer Service Analytics
– Customizable Branding
– Drag & Drop
– Engagement Tracking
– Knowledge Base Management
– Lead Capture
– Live Chat
– Multi-Channel Communication
– Multi-Channel Management

Main function & Pro Features

– Multi-Language
– Natural Language Processing
– Natural Language Search
– Performance Metrics
– Pre-Configured Bot
– Real Time Analytics
– Real Time Data
– Real Time Monitoring
– Real Time Notifications
– Reporting & Statistics
– Reporting/Analytics
– Search/Filter
– Social Media Integration
– Surveys & Feedback
– Third Party Integrations

DeepConverse Integrations

DeepConverse integrates with more than 3 applications & plugins like Messenger, Zendesk and Freshdesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 DeepConverse integrations

– Freshdesk
– Zendesk
– Messenger

DeepConverse Pricing

The DeepConverse pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

DeepConverse offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

DeepConverse is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

deepconverse is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use DeepConverse ?

This software package is tailored to business needs : Public Administration, Medium Company, Large Companys …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, SME …)

DeepConverse Screenshots & Images : UI, dashboard …

DeepConverse Review

DeepConverse Business Software Pricing

DeepConverse Features

DeepConverse Features & Overview

DeepConverse Screenshot

DeepConverse Screenshot

Videos

This video is no longer available  

DeepConverse Reviews

Here is our opinion on DeepConverse : this is a great digital customer experience (cx) software to know .

DeepConverse User Reviews & Ratings

Online and customer reviews of DeepConverse software are quite plentiful and overall very positive :

Overall rating : 5/5

Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5

User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on DeepConverse

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend DeepConverse ? What is your likelihood to renew ?
 

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FAQs

Why use a Digital Customer Experience (CX) Software ?

A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.

Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .

Digital Customer Experience (CX) Software Review

Digital Customer Experience (CX) Software Review

Company details

Developed by DEEPCONVERSE, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website :

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on DeepConverse is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

DeepConverse Alternatives

If you’re understanding the drawbacks and you’re looking for a DeepConverse alternative, there are more than 5 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to DeepConverse

– Quiq Messaging
– Userlike
– AlphaChat
– Acobot
– User

You can also take a look at other business apps, like our Descartes MacroPoint review and our Child Care Central review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to DeepConverse when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Digital Customer Experience (CX) Software

 

10Expert Score
DeepConverse Review
DeepConverse is a great digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
10
Functionnality
9.8
Integrations
9.8
Customer support
9.8
Value for money
9.8
PROS
  • Automate up to 80% of your support requests
CONS
  • Not always the cheapest option
DeepConverse
DeepConverse
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