DeskOne
DeskOne : Reviews, Pricing, Features & Alternatives
$40.00
DeskOne is a Customer Service & Support Software. Price : $40. Review DeskOne : Overview & Pricing
DeskOne Overview : Features, Pricing, Reviews & Alternatives
DeskOne is a Customer Service & Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
DeskOne is listed as a Customer Service & Support Software and Customer Management Software for companies and is used for Customer Service …
DeskOne price starts from $ 40 per user and per month .
customer service solution
What is DeskOne ?
DeskOne is a practical and intuitive customer service software with more than 30 performance indicators for any support operation. It improves the internal and external customer service process and manages the needs, requirements and incidents of a service or a company.
DeskOne Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Service & Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is DeskOne, and as you may have guessed from the title, this review will tell you more about DeskOne’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
DeskOne Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
DeskOne Cons
– Con : Custom integrations can come at a price.
DeskOne Features
Here is the list of the main features of this computer software :
– API
– Activity Tracking
– Appointment Management
– Calendar Management
– Call Center Management
– Communication Management
– Contact Management
– Customer Database
– Customer Service Analytics
– Customizable Forms
– Customizable Templates
– Email Management
– Employee Management
– Event Triggered Actions
– Inbox Management
– Knowledge Base Management
– Multi-Channel Communication
– Multiple User Accounts
– Performance Management
– Performance Metrics
Main function & Pro Features
– Queue Management
– Real Time Analytics
– Real Time Monitoring
– Real Time Notifications
– Real Time Reporting
– Real-time Updates
– Reporting & Statistics
– Rules-Based Workflow
– Self Service Portal
– Single Sign On
– Support Ticket Management
– Surveys & Feedback
– Template Management
– Third Party Integrations
– Workflow Management
DeskOne Integrations
DeskOne may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
DeskOne Pricing
The DeskOne pricing plan starts from $ 40 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
DeskOne offers several pricing plans :
– Free Trial : $ 40,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $40,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 40,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
DeskOne is a cloud-based Customer Service & Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
deskone is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online …
Industry & Customers
Who use DeskOne ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
DeskOne Screenshots & Images : UI, dashboard …
DeskOne Business Software Pricing
DeskOne Features & Overview
DeskOne Screenshot
Videos
This video is no longer available
DeskOne Reviews
Here is our opinion on DeskOne : this is a decent customer service & support software to experience .
DeskOne User Reviews & Ratings
Online and customer reviews of DeskOne software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on DeskOne
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend DeskOne ? What is your likelihood to renew ?
FAQs
Why use a Customer Service & Support Software ?
Customer Service & Support Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Customer Service & Support Software Review
Company details
Developed by DESKONE, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on DeskOne is independent in order to highlight the strengths and weaknesses of this Customer Service & Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
DeskOne Alternatives
If you’re understanding the drawbacks and you’re looking for a DeskOne alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to DeskOne
– SolarWinds Service Desk
– LiveChat
– NICE CXone
– LiveHelpNow
– Zendesk
You can also take a look at other business apps, like our Deskmy review and our Desircle review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Customer Service & Support Software compare to DeskOne when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
