EpiAnalytics
EpiAnalytics : Reviews, Pricing, Features & Alternatives
EpiAnalytics is a Customer Feedback Software. Review EpiAnalytics : Overview & Pricing
EpiAnalytics Overview : Features, Pricing, Reviews & Alternatives
EpiAnalytics is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
EpiAnalytics is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Customers User engagement and feedback User feedback managements …
EpiAnalytics prices are available on demand .
EpiAnalytics offers text analytics solutions to turn customer complaints and feedback into actionable insights.
What is EpiAnalytics ?
EpiAnalytics fournit une analyse de texte et de sentiment facile à utiliser so that companies can actively reduce the coûts, obtain the informations sur les consommates, prendre de meilleures décisions axées sur le client et automate the réponse aux demandses de service client et aux commentaires d ‘poll. The EpiAnalytics suite of solutions consists of three core offerings designed to improve the customer experience BEFORE, DURING, and AFTER a customer interacts with an organization. Our solutions are: – RedFlag Contact Center Early Warning System – SmartCase Business Intelligence , Process Automation, Agent Efficiency – Reason Customer Feedback Solutions FEATURES Built-in real-time EpiAnalytics technology automatically identifies why customers are contacting an organization. Precise text analysis automatically encrypts incoming emails, inquiries, leads, and survey responses. Analyze Twitter or Facebook comments.
EpiAnalytics Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is EpiAnalytics, and as you may have guessed from the title, this review will tell you more about EpiAnalytics’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
EpiAnalytics Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
EpiAnalytics Cons
– Con : Not always the cheapest option : Customer Feedback Software average cost is $ 146,57 .
– Con : Custom integrations can come at a price.
EpiAnalytics Features
Here is the list of the main features of this computer software :
– SaaS software
Main function & Pro Features
– Cloud Services
EpiAnalytics Integrations
EpiAnalytics may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
EpiAnalytics Pricing
The EpiAnalytics pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
EpiAnalytics offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
EpiAnalytics is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
epianalytics is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use EpiAnalytics ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
EpiAnalytics Screenshots & Images : UI, dashboard …
EpiAnalytics Business Software Pricing
EpiAnalytics Features & Overview
EpiAnalytics Screenshot
Videos
This video is no longer available
EpiAnalytics Reviews
Here is our opinion on EpiAnalytics : this is a decent customer feedback software to investigate .
EpiAnalytics User Reviews & Ratings
Online and customer reviews of EpiAnalytics software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on EpiAnalytics
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend EpiAnalytics ? What is your likelihood to renew ?
FAQs
Why use a Customer Feedback Software ?
User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.
According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)
Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities
Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration
Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.
Customer Feedback Software Review
Company details
Developed by EPIANALYTICS, Inc.
HQ location : USA
Founded in 2008 by Jim Vecchio
Total revenue : $516.8K
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit epianalytics.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on EpiAnalytics is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
EpiAnalytics Alternatives
If you’re understanding the drawbacks and you’re looking for a EpiAnalytics alternative, there are more than 14 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to EpiAnalytics
– Customer Complaint
– Biggrey Relations
– Survicate
– Satisfactory
– TopBox
– AskNicely
– Satmetrix
– FUEL CYCLE
– My Nps
– IdeaLab
You can also take a look at other business apps, like our Epic Data IntegraTrak review and our Epicor CMS review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to EpiAnalytics when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
