everything HelpDesk
everything HelpDesk : Reviews, Pricing, Features & Alternatives
$20.00
everything HelpDesk is a Help Desk Software. Price : $20 (free trial available). Review everything HelpDesk : Overview & Pricing
everything HelpDesk Overview : Features, Pricing, Reviews & Alternatives
everything HelpDesk is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
everything HelpDesk is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Help Desk, ITSM …
everything HelpDesk price starts from $ 20 per user and per month (free trial available).
Everything HelpDesk is a configurable support management and workflow automation system designed specifically for K12 help desk staff and IT technicians in schools, government, and industry
What is everything HelpDesk ?
Everything HelpDesk is a help desk solution that helps users manage incident requests, issue tracking, and reporting. Key features include multi-service desktop support, dashboards, email and calendar integration. HelpDesk’s email and calendar integration feature allows users to schedule appointments, tasks, and events across platforms such as Microsoft Outlook, GroupWise, and SMTP. The dashboard feature helps users view employee performance analysis against key performance indicators. The help desk ticket system is functional in various departments including IT, human resources, maintenance, etc.
everything HelpDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is everything HelpDesk, and as you may have guessed from the title, this review will tell you more about everything HelpDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
everything HelpDesk Pros : Key Benefits
– Automatically assign tickets to the most appropriate department and technician based on location, category, experience, skills, workload, schedule, and more.
– Integrate Explorer Network Discovery to find network devices, including printers and servers, and import discovered devices into Asset Tracking from any HelpDesk to track all incidents and manage inventory details such as shutdown times, lease end dates and warranty.
– Create graphical reports with Business Intelligence to understand key performance indicators (KPIs) such as technician workload, technician performance, and tickets by location. Users can also schedule automatic reports set to repeat at specific time intervals and automatically send them to management or other team members.
– Use the end-user self-help knowledge base to reduce ticket requests and repeat incident reports. Users can download and store key news articles, turn closed tickets into articles, and find specific articles using advanced search options.
– Use customizable ticket templates to automate business processes and routine tasks. Users can schedule tasks on the calendar and set start and end dates and recurrence. Each task and process can be assigned to a specific technician and includes step-by-step instructions for completing the process.
everything HelpDesk Cons
– Con : Custom integrations can come at a price.
everything HelpDesk Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Asset Lifecycle Management
– Automated Routing
– CRM
– Call Center Management
– Chat/Messaging
– Client Portal
– Configuration Management
– Customer Database
– Customer History
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
Main function & Pro Features
– Data Import/Export
– Document Storage
– Email Management
– Email Templates
– Feedback Management
– Help Desk Management
– IT Asset Management
– Interaction Tracking
– Knowledge Base Management
– Live Chat
– Reporting & Statistics
– Macros/Templated Responses
– Reporting/Analytics
– Monitoring
– Self Service Portal
– Multi-Channel Communication
– Service Level Agreement (SLA) Management
– Network Monitoring
– Support Ticket Management
– Performance Metrics
everything HelpDesk Integrations
everything HelpDesk integrates with more than 2 applications & plugins like Gmail and Microsoft Outlook (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 everything HelpDesk integrations
– Gmail
– Microsoft Outlook
everything HelpDesk Pricing
The everything HelpDesk pricing plan starts from $ 20 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
everything HelpDesk offers several pricing plans :
– Standard : $ 20,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Standard | Start | Professional | Enterprise | Premium |
| $20,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 20,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
everything HelpDesk is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
everything-helpdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Portuguese, Finnish, French, Italian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use everything HelpDesk ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Medium Company …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
everything HelpDesk Screenshots & Images : UI, dashboard …
everything HelpDesk Business Software Pricing
everything HelpDesk Features & Overview
everything HelpDesk Screenshot
everything HelpDesk Screenshot
Videos
This video is no longer available
everything HelpDesk Reviews
Here is our opinion on everything HelpDesk : this is an excellent help desk software to advise .
everything HelpDesk User Reviews & Ratings
Online and customer reviews of everything HelpDesk software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4,5/5
Functionality : 4,1/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on everything HelpDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend everything HelpDesk ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by EVERYTHING HELPDESK, Inc.
HQ location : USA
Founded by Aimee Kocinski
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit grouplink.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on everything HelpDesk is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
everything HelpDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a everything HelpDesk alternative, there are more than 55 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to everything HelpDesk
– SolarWinds Service Desk
– Zendesk
– Freshdesk
– HappyFox Help Desk
– SysAid
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
You can also take a look at other business apps, like our KBMax review and our Entree review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to everything HelpDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
