Freshworks
Freshworks : Reviews, Pricing, Features & Alternatives
Freshworks is a Customer Relationship Management (CRM) Software. Review Freshworks : Overview & Pricing
Freshworks Overview : Features, Pricing, Reviews & Alternatives
Freshworks is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Freshworks is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for CRM and Related …
Freshworks prices are available on demand .
Freshworks creates business products such as Freshsales, Freshdesk, and Freshservice. With 120 days cookies you get 20% commission per sale.
What is Freshworks ?
Includes Freshdesk, Freshchat, and other small business products. Over $100 million in revenue, 150,000 paying customers, and $250 million in funding. Probably IPO soon.
Freshworks Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Freshworks, and as you may have guessed from the title, this review will tell you more about Freshworks’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Freshworks Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Freshworks Cons
– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
Freshworks Features
Here is the list of the main features of this computer software :
– SaaS software
Main function & Pro Features
– Cloud Services
Freshworks Integrations
Freshworks may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Freshworks Pricing
The Freshworks pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Freshworks offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Freshworks is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
freshworks is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : …
Hotline : +1(650)513-0514
Training options : …
Industry & Customers
Who use Freshworks ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Freshworks Screenshots & Images : UI, dashboard …
Freshworks Business Software Pricing
Freshworks Features & Overview
Freshworks Screenshot
Freshworks Screenshot
Videos
Video #1
Video #2
Freshworks Reviews
Here is our opinion on Freshworks : this is a fluid customer relationship management (crm) software to try .
Freshworks User Reviews & Ratings
Online and customer reviews of Freshworks software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 14000 followers on Twitter
Your Customer Review on Freshworks
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Freshworks ? What is your likelihood to renew ?
FAQs
Why use a Customer Relationship Management (CRM) Software ?
CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.
Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management
Main characteristics are : Territory Management, Quote & Order Management, Interaction Tracking, Channel, Partner Relationship Management, Billing & Billing Management, Cash Management, Call Center Management, Call Center Management support, Social media data generation, Call in server with VoIP soft phone, Call notes, Automatic call recording, Dialer compliance, Contact preview, Dialer-CRM integration, Integrated CRM, Outbound dialing, Inbound routing, sales emails, Follow-up calls, Appointment scheduler, sales, sales analytics, sales coaching, sales management, sales management, sales process, sales tracking, software as a service
Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 58 competitors on the market.
Customer Relationship Management (CRM) Software Review
Company details
Developed by FRESHWORKS, Inc. (@freshworksinc on Twitter)
HQ location : USA
Founded in 2010 by Girish Mathrubootham
Total revenue : $200000000
Fundings : Û 484_000_000
Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit freshworks.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Freshworks is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Freshworks Alternatives
If you’re understanding the drawbacks and you’re looking for a Freshworks alternative, all the competitors are listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Freshworks
Under construction
You can also take a look at other business apps, like our Google Cloud review and our 360 Total Security review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Freshworks when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
