Gainsight
Gainsight : Reviews, Pricing, Features & Alternatives
Gainsight is a Sales Engagement Platform Software. Review Gainsight : Overview & Pricing
Gainsight Overview : Features, Pricing, Reviews & Alternatives
Gainsight is a Sales Engagement Platform Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Gainsight is listed as a Sales Engagement Platform Software and Customer Engagement Software for companies and is used for Analytics, Customer Experience …
Gainsight prices are available on demand .
Gainsight helps businesses grow faster by reducing churn, increasing sales, and boosting customer advocacy.
What is Gainsight ?
Its biggest feature is a 360-degree view of the customer, which helps business owners and sales managers determine workflows and prioritize responsibilities. Gainsight’s platform empowers its users to effectively process customers and change the way they interact with shoppers.
This service also provides interactive client health dashboards that provide insights into both quantitative and qualitative metrics. There is also product and service usage tracking, as well as customer compliance data.
Proactively manage retention, reduce churn, and identify upsell opportunities using customer intelligence and automation. gainsight.com
Gainsight builds your customer success strategy with a platform that aims to align the goals, perspectives, and activities of sales, marketing, support, products, and other teams.
Gaininsight proactively manages retention, reduces churn, and identifies upsell opportunities by leveraging big data analysis of sales data, usage logs, support tickets, surveys and insights, other sources of customer intelligence.
Gainsight says they enable business transformation through their passionate community, proven expertise, and cutting-edge technologies. In addition to the largest customer success community, the provider also claims to have a diverse customer base, which includes more than 333 Fortune 1000 companies such as…
Gainsight says they enable business transformation through their passionate community, proven expertise, and cutting-edge technologies. In addition to the largest customer success community, the provider also claims to have a diverse customer base, which includes more than 333 Fortune 1000 companies such as…
What is GainSight? Gainsight is a BIS solution that provides tools to guide and empower users to deliver exceptional customer experiences throughout the customer lifecycle. It takes all the factors of the customer experience, such as marketing, support, goals, products, information, and sales activities, and organizes them into a centralized view. This would result in a better relationship with customers, which would translate into greater retention and audience growth. Users will have access to features that allow them to obtain customer insights, measure their level of engagement, request their information, and take action to ensure customer satisfaction. Collaboration tools are also available, such as sharing, timeline, team views, and integrated email.
Gainsight Review : Pros & Cons
Pros & Cons
When it comes to finding the right Sales Engagement Platform tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Gainsight, and as you may have guessed from the title, this review will tell you more about Gainsight’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Gainsight Pros : Key Benefits
– Engagement Analysis
– Client Health Dashboards
– Rule based alerts
– Task management and calls to action
– Comments, ratings and @mentions
– Automate scenario workflows
– 360 degree customer profiles
– Lifecycle rules activated
– Role Specific Live Dashboards
– Sort, filter and export data
Gainsight Cons
– Con : Not always the cheapest option : Sales Engagement Platform Software average cost is $ 116,6 .
– Con : Custom integrations can come at a price.
Gainsight Features
Here is the list of the main features of this computer software :
– Data analysis
– Invoice management
– Data Export
– Notifications
– SAP Integration
– Analytics
– Customer Management
– Data Import
– External Integrations
– API
– Dashboard
– Data Visualization
– Forecasting
– Scheduling
– Secure Sockets Layer (SSL)
– Product Usage
– Help/Support Tickets
– Online Customer Community
– Email Marketing
– Customer Health Score
Main function & Pro Features
– Customer Segmentation
– NPS Surveys
– Sponsor Tracking
– Customer Profiles
– Customer Health Trends
– Engagement Analytics
– Role-Based User Permissions
– Integration with
Gainsight Integrations
Gainsight integrates with more than 8 applications & plugins like Clarizen, Zendesk and Marketo (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Gainsight integrations
– Marketo
– Zendesk
– Clarizen
– Skype
– Mixpanel
– Google Analytics
– Boulder Logic
– Zapier
Gainsight Pricing
The Gainsight pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Gainsight offers several pricing plans :
– Standard : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Standard | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Gainsight is a cloud-based Sales Engagement Platform platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
gainsight is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : 88 86 23 85 62
Training options : …
Industry & Customers
Who use Gainsight ?
This software package is tailored to business needs : Medium companies, Large companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Administrative, Accounting, Finance, Marketing …
This cloud software is used in the sectors : Software, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Clarizen, Workday, Adobe, Ringcentral, Bmc, Marketo, Informatica …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)
Gainsight Screenshots & Images : UI, dashboard …
Gainsight Business Software Pricing
Gainsight Features & Overview
Gainsight Screenshot
Gainsight Screenshot
Videos
Video #1
Gainsight Reviews
Here is our opinion on Gainsight : this is an excellent sales engagement platform software to advise .
Gainsight User Reviews & Ratings
Online and customer reviews of Gainsight software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Gainsight are to improve the customer experience, provide relevant customer data, and automate various communication processes.
Popularity on social networks : 13000 followers on Twitter
Your Customer Review on Gainsight
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Gainsight ? What is your likelihood to renew ?
FAQs
Why use a Sales Engagement Platform Software ?
An engagement and conversion software is an integrated software suite combining functionalities related to customer relationship management (CRM), sales activation and acceleration, collaboration and communication, as well as reporting and analysis. It helps the sales team interact and engage with prospects and customers across multiple touchpoints, including email, call, text, and social media.
According to various sources, most used business software are : Google Conversion Tracking (market share : 64,40%), Google Website Optimizer (6,20%), Gainsight (4,40%), Trusted Shops (0,80%), Sumome (0,70%), SalesForce Personalization Builder (0,40%), Chameleon (0,30%), Feefo (0,20%), SEOGears – Online Marketing and Design Solutions (0,20%), Zoho Desk (0,10%), Optimove (0,10%), Picreel (0,10%), Appcues (0,10%), Evergage (0,10%), Woobox (0,10%), Adobe Test&Target (0,10%)
Main functions are : Email management, Email Tracking, lead management, Sales call management, Sales campaign management, Customer data management
Main characteristics are : engagement, Growth Growth, Growth hack, extensions, Call to action button, Add hyperlinks, Add image, Sniply bar, engagement, blogging, chat customers, contact forms, customer chat, intent to exit, exit popup, follow up mail, geotargeting, form builder, share to facebook, share to twitter, lead generation, live chat, mailchimp integration, notification bar, poll baralert, autoresponder, Google Analytics integration, behavioral targeting, office automation and productivity, automatic mail tracking
Sales Engagement Platform Software Average Price : from $ 19,00 to $ 490,00 with an average price of $ 116,60 . We have identified more than 85 competitors on the market.
Sales Engagement Platform Software Review
Company details
Developed by GAINSIGHT, Inc. (@gainsighthq on Twitter)
HQ location : USA
Founded in 2012 by Nick Mehta
Total revenue : $67200000
Fundings : € 156_300_000
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Sales Engagement Platform Software
Schema : SoftwareApplication > BusinessApplication
Tags : corporate social networks | file sharing | intranet | project management | real-time collaboration | social network | task management | team collaboration | document management | company …
Website : visit gainsight.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Gainsight is independent in order to highlight the strengths and weaknesses of this Sales Engagement Platform Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Gainsight Alternatives
If you’re understanding the drawbacks and you’re looking for a Gainsight alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Gainsight
– Statuspage
– HelpWire
– Smith ai Virtual Receptionists
– ChurnZero
– Ameyo Remote Contact Center Software
– RingCentral Engage Digital
– Woobox
– Sumome
– Appcues
– Sniply
You can also take a look at other business apps, like our Grammarly review and our Ambition review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Sales Engagement Platform Software compare to Gainsight when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
