Glia
Glia : Reviews, Pricing, Features & Alternatives
Glia is an User Engagement Software. Review Glia : Overview & Pricing
Glia Overview : Features, Pricing, Reviews & Alternatives
Glia is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Glia is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Customer Service, Remote Support, Customer Success, Live Chat …
Glia prices are available on demand .
Glia is an all-in-one omnichannel customer engagement platform that enables businesses to identify their most valuable website visitors, connect with them via live chat, audio, or video, and create deeper engagement through joint navigation and live observation
What is Glia ?
Glia is an all-in-one omnichannel customer engagement platform that enables businesses to identify their most valuable website visitors, connect with them via live chat, audio, or video, and create deeper engagement through joint navigation and live observation. Businesses can leverage the app to create more meaningful conversations with their customers, resulting in higher online conversions, less customer effort, and a better overall customer experience.
Customers should be able to interact with a brand from where they feel most comfortable and seamlessly switch to other modes of communication as needed. Brands must be able to see the customer’s screen to instantly understand the customer’s point of view and be their co-pilot towards a successful experience. Glia’s digital customer service solution brings the in-person experience to all customer interactions, whether they start online or over the phone.
Glia Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Glia, and as you may have guessed from the title, this review will tell you more about Glia’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Glia Pros : Key Benefits
– Engagement buttons provide a seamless customer journey
– Live video chat with one-way or two-way video
– Enable more meaningful conversations with customers through video, audio, and chat.
– Real-time view of current visitors and their engagement
– Co-browsing for collaborative navigation with two cursors
Glia Cons
– Con : Not always the cheapest option : User Engagement Software average cost is $ 143,5 .
– Con : Custom integrations can come at a price.
Glia Features
Here is the list of the main features of this computer software :
– API
– Account Management
– Alerts / Escalation
– Auto-Responders
– Behavior Tracking
– Behavioral Targeting
– Call Center Management
– Canned Responses
– Chat/Messaging
– Collaboration Tools
– Communication Management
– Contextual Targeting
– Conversion Rate Optimization
– Customer Experience Management
– Customizable Branding
– Customizable Templates
– Engagement Tracking
– Experience Management
– Feedback Management
– File Sharing
Main function & Pro Features
– API
– Account Management
– Alerts / Escalation
– Auto-Responders
– Behavior Tracking
– Behavioral Targeting
– Call Center Management
– Canned Responses
– Chat/Messaging
– Collaboration Tools
– Communication Management
– Contextual Targeting
– Conversion Rate Optimization
– Customer Experience Management
– Customizable Branding
– Customizable Templates
– Engagement Tracking
– Experience Management
– Feedback Management
– File Sharing
Glia Integrations
Glia integrates with more than 4 applications & plugins like Salesforce Service Cloud, Google Analytics and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Glia integrations
– Salesforce Sales Cloud
– Google Analytics
– Salesforce Service Cloud
– Aura Call Center Elite
Glia Pricing
The Glia pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Glia offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Glia is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
glia is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Spanish, Dutch, French, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Glia ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Non Profit …)
Glia Screenshots & Images : UI, dashboard …
Glia Business Software Pricing
Glia Features & Overview
Glia Screenshot
Videos
Video #1
Glia Reviews
Here is our opinion on Glia : this is a great user engagement software to recommend .
Glia User Reviews & Ratings
Online and customer reviews of Glia software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Glia
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Glia ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 .
User Engagement Software Review
Company details
Developed by GLIA TECHNOLOGIES, IN, Inc. (@GliaInc on Twitter)
HQ location : USA
Founded in 2012 by Daniel Michaeili
Total revenue : $13.4M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit glia.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Glia is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Glia Alternatives
If you’re understanding the drawbacks and you’re looking for a Glia alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Glia
– Acquire
– Zendesk
– Zoho Desk
– Lucky Orange
– nixi1
You can also take a look at other business apps, like our Gloat review and our GotHire review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to Glia when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
