HappyFox
HappyFox : Reviews, Pricing, Features & Alternatives
$29.00
HappyFox is a Consumer Video Chat Software. Price : $29 (free trial available). Review HappyFox : Overview & Pricing
HappyFox Overview : Features, Pricing, Reviews & Alternatives
HappyFox is a Consumer Video Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
HappyFox is listed as a Consumer Video Chat Software and Customer Service & Support Software for companies and is used for Customer Service, ITSM, Complaint Management, Knowledge Management, Help Desk …
HappyFox price starts from $ 29 per user and per month (free trial available).
HappyFox is a cloud-hosted ticketing system that supports multiple customer support channels including email, voice, and live chat.
The best help desk ticketing tool for customer support
Happyfox is a B2B help desk and customer service software solution.
What is HappyFox ?
HappyFox is one of the most sought after help desk software that offers the best customer support solution possible. This robust help desk ticketing system is designed with all the essential help desk features like SLA management, surveys and feedback, help desk reports, asset and task management, escalation, customization, forums community, self-service portal and knowledge base. HappyFox allows you to store contextual customer information and you can add many support agents, enjoy infinite storage space, regular data backups, classify emails into tickets and monitor them, measure key metrics to assess team effectiveness , etc. Detailed ticket lifecycle report tracks the history of each ticket.
HappyFox is ridiculously easy and powerfully simple customer support and ticket management software. HappyFox integrates with your email and website accounts to ensure all support requests are met. Organize better, assign the right email to the right person, respond faster, and keep track of everything. HappyFox is also light on your wallet with affordable monthly plans.
HappyFox is a cloud-based, cloud-based customer support ticketing system. It is a centralized ticketing support system that handles incoming requests from multiple channels, including voice, chat, email, and social media. HappyFox integrates with the best business apps for eCommerce, project management, accounting, and more. HappyFox with Facebook integration is a comprehensive social media customer support software that helps businesses interact and resolve customer queries from the comfort of their help desk. Knowledge base features and community forums help customers instantly.
The Happyfox app is a mobile help desk and can be used on iPhone, iPad and Android phones. Global help desk speaking 35 languages to support your multinational customers
HappyFox is a hosted customer service software that centralizes multi-channel customer inquiries through the ticketing system. This helps reduce customer response time from days to hours.
HappyFox is a web-based, cloud-hosted customer support ticket management system. Track and manage all customer support requests across multiple channels, including email, live chat, social media, and phone, in one centralized support system. Provides integration with other web applications such as CRM,…
HappyFox is a cloud-hosted and web-based customer support software. Track and manage all customer support requests across multiple channels including email, chat, social, and phone in one centralized support ticket system. Integration with other web apps like CRM, live chat, voice apps, and bug tracking makes it a useful desktop helper. Similar customer support inquiries can be handled using predefined actions and smart rules to automate responses. Community forums help customers connect. HappyFox CustomersWarner Bros., Lowe’s, Whirlpool, Kindling, SennheiserHappyFox Video
HappyFox is a cloud-hosted and web-based customer support software. Track and manage all customer support requests across multiple channels including email, chat, social, and phone in one centralized support ticket system. Integration with other web apps like CRM, live chat, voice apps, and bug tracking makes it a useful desktop helper. Similar customer support inquiries can be handled using predefined actions and smart rules to automate responses. Community forums help customers connect. HappyFox CustomersWarner Bros., Lowe’s, Whirlpool, Kindling, SennheiserHappyFox Video
What is Happy Fox? HappyFox is a comprehensive yet easy to implement and use help desk management software that revolutionizes the way customer service team members and support agents in organizations and businesses prepare and manage tickets when supporting their customers. customers. HappyFox offers customer service and support teams a tool that matches the functionality of help desk management tools used by large businesses and corporations. In other words, they will be able to compete with them when it comes to solving customer problems and concerns without forcing your organization to shell out large sums of money, making HappyFox an efficient and cost-effective service management solution. The generation of support tickets with this tool is flexible. Team members can immediately generate support tickets from social media conversations and mentions or emails they receive from customers. HappyFox is built with awesome features like assigning support tickets to team members using the turnstile technique, alerting team members when new tickets are created and assigned, and extending ticket management processes to mobile devices.
HappyFox Review : Pros & Cons
Pros & Cons
When it comes to finding the right Consumer Video Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is HappyFox, and as you may have guessed from the title, this review will tell you more about HappyFox’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
HappyFox Pros : Key Benefits
– Intuitive interface that helps you focus on your incoming requests 2. Highly customizable with powerful automation 3. Detailed reporting and analytics with great visual representation
– Writing Knowledge Base Articles: HappyFox provides users with tools to write articles and organize those articles into sections. They can also embed images and videos in articles, giving support agents and customers the information they need.
– Get insights from advanced reporting tools – Detailed customer service reports created with HappyFox help businesses improve customer satisfaction levels.
– Respond to customer support tickets: Instead of trying to deal with the influx of incoming emails from customers, HappyFox users can answer questions from the integrated platform.
– Use smart rules to automate tasks: Smart ticket assignments use a turnstile system to consistently assign tickets to support agents as they enter the system.
– Searching for documentation in an internal knowledge base: In addition to creating external knowledge bases accessible to customers and indexed by search engines, companies can use HappyFox to create private internal knowledge bases.
HappyFox Cons
– Con : Custom integrations can come at a price.
HappyFox Features
Here is the list of the main features of this computer software :
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– CRM
– Helpdesk
– Incident Management
– API
– Macros (Templated Responses)
– Access Controls/Permissions
– Ticket Management
– Activity Tracking
– Knowledge Base
– Alerts / Escalation
– Automated Routing
– Alerts/Notifications
– Live Chat
– Assignment Management
– Social Media Integration
– Automated Routing
Main function & Pro Features
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– CRM
– Helpdesk
– Incident Management
– API
– Macros (Templated Responses)
– Access Controls/Permissions
– Ticket Management
– Activity Tracking
– Knowledge Base
– Alerts / Escalation
– Automated Routing
– Alerts/Notifications
– Live Chat
– Assignment Management
– Social Media Integration
– Automated Routing
HappyFox Integrations
HappyFox integrates with more than 51 applications & plugins like GitLab, Olark and Keap (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 HappyFox integrations
– Slack
– Google Workspace
– WordPress
– Mailchimp
– Salesforce Sales Cloud
– SurveyMonkey
– Asana
– Jira
– Microsoft Teams
– Shopify
– FreshBooks
– Stripe
– Zoho CRM
– Zapier
– Pipedrive
– Facebook for Business
– Wrike
– SharpSpring from Constant Contact
– Twitter
– Okta
HappyFox Pricing
The HappyFox pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
HappyFox offers several pricing plans :
– Mighty : $ 29,00 per user / per month
– Fantastic : $ 49,00 per user / per month
– Enterprise : $ 69,00 per user / per month
– Enterprise Plus : $ 89,00 per user / per month
– Premium : –
| Mighty | Fantastic | Enterprise | Enterprise Plus | Premium |
| $29,00 | $49,00 | $69,00 | $89,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
HappyFox Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
HappyFox is a cloud-based Consumer Video Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
happyfox is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 949-535-2220
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use HappyFox ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Accelerate Education, cbazaar, Sennheiser, Lowes, Metroland Media, New Classrooms, Seeking Alpha …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Highly Rated Help Desk software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
HappyFox Screenshots & Images : UI, dashboard …
HappyFox Business Software Pricing
HappyFox Features & Overview
HappyFox Screenshot
HappyFox Screenshot
Videos
Video #1
Video #2
HappyFox Reviews
Here is our opinion on HappyFox : this is an excellent consumer video chat software to recommend .
HappyFox User Reviews & Ratings
Online and customer reviews of HappyFox software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,4/5
Functionality : 4,2/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 75%
User rating Very Good : 26%
User rating Average : 4%
User rating Poor : 1%
User rating Terrible : 1%
The main advantages of HappyFox are flexible ticket generation, simplified ticket assignment, ticket prioritization, mobile help desk activation and comprehensive reporting.
Popularity on social networks : 25000 fans on Facebook
Your Customer Review on HappyFox
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend HappyFox ? What is your likelihood to renew ?
FAQs
Why use a Consumer Video Chat Software ?
Video chat customer support software allows businesses to interact with customers and prospects who visit the website. Employees can provide pre-sales / after-sales service and assistance via chat / webcam.
Main functions are : Real-time chat with consumers, Proactive chats, Chat monitoring, Visitor Tracking, Chat transcripts, Sharing of external organizations
Main characteristics are : Outside Organization Sharing, Embeddable Website Widget, Multimedia Help Desk, Multilingual, Live Chat Support, Help Desk, Customer Support, Live Chat, Web Conferencing, Live Support, Online Collaboration, Desktop & productivity, customer support, file sharing, image sharing, live chat, remote desktop support, sales, text chat, web based, video chat, cobrowse software, contact center software, customer service, sharing file manager, web based, remote support
Consumer Video Chat Software Average Price : from $ 29,00 to $ 69,00 with an average price of $ 46,75 . We have identified more than 22 competitors on the market.
Consumer Video Chat Software Review
Company details
Developed by HAPPYFOX, Inc. (@happyfoxapp on Twitter)
About HappyFox: HappyFox is ridiculously easy and powerfully simple customer support and ticket management software. HappyFox integrates with your email and website accounts to ensure all support requests are collected.
HQ location : USA
Founded in 2011 by Shalin Jain
Total revenue : $6.5M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Consumer Video Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : Sharing of external organizations | Embeddable Website Widget | Multimedia Help Desk | Multilingual | cloud-based helpdesk | Helpdesk | bug tracking | mobile helpdesk | hosted helpdesk | Customer support …
Website : visit happyfox.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on HappyFox is independent in order to highlight the strengths and weaknesses of this Consumer Video Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
HappyFox Alternatives
If you’re understanding the drawbacks and you’re looking for a HappyFox alternative, there are more than 31 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare HappyFox Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| HAPPYFOX | $29 | Per month / user | Yes |
| JIRA | $6,25 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| ZENDESK TALK | $9 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| FRESHSERVICE | $19 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to HappyFox
– Zendesk
– Freshdesk
– Quickbase
– JIRA Service Management
– Wix Answers
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
Free Alternatives to HappyFox
– Zoho Desk
– LiveAgent
– osTicket
SaaS alternatives
FreshDesk : Freshdesk is an on-demand customer service software that works across multiple support channels.
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
Asana : Asana is the easiest way for teams to keep track of their work. From tasks and projects to conversations and boards, Asana empowers teams to move work from start to finish and get results. Available at asana.com and on iOS and Android.
Kayako : Kayako, a customer service platform that helps businesses connect with their customers and provide a better customer service experience through web, email, live chat, and phone. Kayako is available in the cloud and on premises.
Zoho : Single and powerful software package to manage your entire business. The content of the traitement of text, calculation feuilles, presentations, donation bases, prize notes, wikis, web conferences, client relationship management, project management, billing and others Applications.
You can also take a look at other business apps, like our Cincopa review and our CleverTap review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Consumer Video Chat Software compare to HappyFox when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
