Hipmob
Hipmob : Reviews, Pricing, Features & AlternativesHipmob is a Mobile Support Software. Review Hipmob : Overview & Pricing
Hipmob Overview : Features, Pricing, Reviews & Alternatives
Hipmob is a Mobile Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Hipmob is listed as a Mobile Support Software and Customer Service & Support Software for companies and is used for Customers Support Mobile customer supports …
Hipmob prices are available on demand .
Live chat and help center for startups and teams.
What is Hipmob ?
Talk to mobile users in your app. Used by m-commerce, SAAS and subscription services and mobile hardware companies to increase retention and in-app sales and get fewer support tickets. Help users help themselves with in-app help, use live chat to answer questions right away, and send users push notifications.
Conversocial acquires live chat platform, HipMob, to create a multi-channel customer interaction experience.
Pros & Cons
When it comes to finding the right Mobile Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Hipmob, and as you may have guessed from the title, this review will tell you more about Hipmob’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Hipmob Pros : Key Benefits
– Live for iPhone, iPad, or Android: Plug and play in 15 minutes for your iPhone, iPad, and Android app(s).
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Hipmob Cons
– Con : Not always the cheapest option : Mobile Support Software average cost is $ 177,67 .
– Con : Custom integrations can come at a price.
Hipmob Features
Here is the list of the main features of this computer software :
– SaaS software
Main function & Pro Features
– Cloud Services
Hipmob Integrations
Hipmob integrates with more than 28 applications & plugins like Mixpanel, Salesforce and Shopify (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Hipmob integrations
– Squarespace
– HockeyApp
– Blogger
– Appcelerator
– Google Analytics
– WordPress
– Mailchimp
– Shopify
– HubSpot
– Zendesk
– Mixpanel
– Salesforce Sales Cloud
– HipChat
– Campfire
– Desk.com
– Google Analytics
– Highrise
– HipChat
– HubSpot
– MailChimp
Hipmob Pricing
The Hipmob pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Hipmob offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Hipmob is a cloud-based Mobile Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
hipmob is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Hipmob ?
This software package is tailored to business needs : SME, Startup …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, SME …)
Hipmob Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
Hipmob Reviews
Here is our opinion on Hipmob : this is a decent mobile support software to try .
Hipmob User Reviews & Ratings
Online and customer reviews of Hipmob software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Live for iPhone, iPad, or Android: Plug and play in 15 minutes for your iPhone, iPad, and Android app(s).
Popularity on social networks :
Your Customer Review on Hipmob
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Hipmob ? What is your likelihood to renew ?
FAQs
Why use a Mobile Support Software ?
Mobile customer support software helps manage after-sales service and customer questions and issues via smartphone / mobile app.
According to various sources, most used business software are : BoldChat (market share : 1,30%), Free Call (0,40%), Conversocial (0,10%), Helpshift (0,10%), KANA Enterprise (0,10%)
Main functions are : Create new tickets on the fly, Notifications notify agents of updates to tickets assigned to them., Get to the right ticket immediately using email search and deep linking., Filter the queue with views and swipe the screen to easily move to the next ticket., Conversion measurement, Integration with forums, platforms
Main characteristics are : customer support, software as a service, customer feedback, customer relationship manager, customer service, customer feedback, software as a service, conversion measurement, forum integration, case resolution management, customizable reports, tables real-time dashboard, mobile app support, customer feedback, customer support, customer feedback, business messaging, chat customers, communications, facebook messaging, live chat, live chat app, voice chat, voip calls, business chat, business messaging, social media and communications, free call, free call, phone
Mobile Support Software Average Price : from $ 49,00 to $ 299,00 with an average price of $ 177,67 . We have identified more than 16 competitors on the market.
Company details
Developed by HIPMOB, Inc. (@hipmob on Twitter)
HQ location : India
Founded in 2012 by Ayo Omojola
Total revenue : $1275000
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Mobile Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit hipmob.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Hipmob is independent in order to highlight the strengths and weaknesses of this Mobile Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Hipmob Alternatives
If you’re understanding the drawbacks and you’re looking for a Hipmob alternative, there are more than 16 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Hipmob
– Conversocial
– BoldChat
– Helpshift
– LivePerson
– KANA Express
– JivoChat
– KANA Enterprise
– Hipmob
– Cingo
– Pypestream
SaaS alternatives
Helpshift : Helpshift offers scalable customer service on your mobile apps and mobile websites. CRM for mobile devices that allows conversations with customers in your application.
SupportKit : SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.
HelpSite : This is an easy to use hosted knowledge base software to create an amazing FAQ and support site for your business.
HelpStack : HelpStack helps iOS developers set up the support interface for their customers to communicate and provide feedback. Being open source, developers can customize the look and feel of the helpdesk in their app. Also, iOS developers can easily collaborate to improve its capabilities.
You can also take a look at other business apps, like our Convertigo review and our Previoo review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Mobile Support Software compare to Hipmob when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !