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inConcert Allegro

inConcert Allegro : Reviews, Pricing, Features & Alternatives

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inConcert Allegro is a Call Center Software. Review inConcert Allegro : Overview & Pricing

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inConcert Allegro Overview : Features, Pricing, Reviews & Alternatives

inConcert Allegro is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

inConcert Allegro is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Operations and productivity Communications Cloud contact centers …

inConcert Allegro prices are available on demand .

inConcert Allegro helps provide personal contact center solutions by providing access to information to manage agent productivity in integrated work environments.

What is inConcert Allegro ?

inConcert Allegro is a call center software offering from inConcert.

inConcert Allegro helps provide personal contact center solutions by accessing information to manage agent productivity in integrated work environments.

The inConcert Allegro Contact Center software suite is specially designed for organizations to optimize their remote contacts with customers, whatever the chosen channel. Advanced functionality incorporates deep business knowledge to align contact center operations with industry best practices. inConcert Allegro Contact Center’s customized solutions reduce operating costs and maximize productivity while providing an excellent user experience.

inConcert Allegro Review

inConcert Allegro Review : Pros & Cons

Pros & Cons

When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is inConcert Allegro, and as you may have guessed from the title, this review will tell you more about inConcert Allegro’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

inConcert Allegro Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

inConcert Allegro Cons

– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
 

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inConcert Allegro Features

Here is the list of the main features of this computer software :

– SaaS software
– Cloud Services
– Ivr Features
– Predictive Dialer Features
– Call Logging
– Call Scripting
– Conference Calling
– Predictive Dialer
– Call Recording
– Escalation Management
– Queue Management
– Call Center Features
– Interactive Voice Response
– Campaign Management
– Manual Dialer
– Call Center
– Voice Mail
– Voicemail Detection
– Call Scheduling
– List Management

Main function & Pro Features

– SaaS software
– Cloud Services
– Ivr Features
– Predictive Dialer Features
– Call Logging
– Call Scripting
– Conference Calling
– Predictive Dialer
– Call Recording
– Escalation Management
– Queue Management
– Call Center Features
– Interactive Voice Response
– Campaign Management
– Manual Dialer
– Call Center
– Voice Mail
– Voicemail Detection
– Call Scheduling
– List Management

inConcert Allegro Integrations

inConcert Allegro may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

inConcert Allegro Pricing

The inConcert Allegro pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

inConcert Allegro offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

inConcert Allegro is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

inconcert-allegro is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use inConcert Allegro ?

This software package is tailored to business needs : SME …

This web-based application is recommended for trades : Administrative, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)

inConcert Allegro Screenshots & Images : UI, dashboard …

inConcert Allegro Review

inConcert Allegro Business Software Pricing

inConcert Allegro Features

inConcert Allegro Features & Overview

inConcert Allegro Screenshot

inConcert Allegro Screenshot

Videos

Video #1

YouTube video

   

inConcert Allegro Reviews

Here is our opinion on inConcert Allegro : this is a fluid call center software to try .

inConcert Allegro User Reviews & Ratings

Online and customer reviews of inConcert Allegro software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on inConcert Allegro

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend inConcert Allegro ? What is your likelihood to renew ?
 

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FAQs

Why use a Call Center Software ?

Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.

According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)

Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory

Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk

Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.

Call Center Software Review

Call Center Software Review

Company details

Developed by INCONCERT, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit inconcertcc.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on inConcert Allegro is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

inConcert Allegro Alternatives

If you’re understanding the drawbacks and you’re looking for a inConcert Allegro alternative, there are more than 61 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to inConcert Allegro

– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
– Nuacom
– Kiamo
– Salesforce Care
– Zendesk Talk
– Easycall Cloud

You can also take a look at other business apps, like our inContact Workforce Optimization review and our ConvergePoint Conflict of Interest Disclosure Software review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to inConcert Allegro when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Call Center Software

 

6Expert Score
inConcert Allegro Review
inConcert Allegro is a fluid call center SaaS software to try for your company or business.
Ease of use
6
Functionnality
6
Integrations
6
Customer support
6
Value for money
6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
inConcert Allegro
inConcert Allegro
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