Interakt
Interakt : Reviews, Pricing, Features & Alternatives
$99.00
Interakt is a Digital Customer Experience (CX) Software. Price : $99 (free trial available). Review Interakt : Overview & Pricing
Interakt Overview : Features, Pricing, Reviews & Alternatives
Interakt is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Interakt is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for CRM, Email Marketing, Sales Tracking, Online CRM, Email Marketing, Engagement Tools, Help Desk, Live Chat …
Interakt price starts from $ 99 per user and per month (free trial available).
Interakt facilitates interaction with the client. Engage and convert all your site visitors and users online through email, notifications, live chat, helpdesk and knowledge base.
Interakt is a customer interaction platform.
What is Interakt ?
Interakt is a supercharged customer care and engagement platform that allows you to capture new leads, manage your leads and existing customers, engage with automation and email marketing and web notifications / Push and support all your visitors and customers with Live-Chat, Helpdesk and/or Knowledge Base (FAQ) for your business.
Engage – Use email marketing/automation, web/push notifications, and automated chat triggers to engage your customers and increase conversions.
Retain – Segment and manage lead and user activity data through an integrated CRM. Provide 24/7 real-time support via live chat, help desk, and knowledge base. All this with a single simple javascript integration.
Interakt.co simplifies customer data analysis, marketing and interaction. We create tools that allow you to capture, engage, retain and support your customers from a single dashboard.
Interakt is an all-in-one customer engagement platform that enables you to capture, attract, retain and grow your business and customers. Integrate lead capture, user data, email automation, live chat, web notifications, and helpdesk in one dashboard. It’s the last integration you’ll need to manage your customer engagement and retention.
Interakt is a simple, all-in-one customer engagement and support package that helps you capture, engage, and retain all of your valued users and customers.
Interakt is a simple, all-in-one customer engagement and support package that helps you capture, engage, and retain all of your valued users and customers.
ServiceVelocity securely connects information from disparate business applications such as CRM and ERP software, is compatible with all mobile devices, and also works offline. The solution offers contact management, dashboards, inventory and work order management, GPS tracking, custom branding, role-based access permissions, and more. The user dashboard displays customer data and recommends follow-up actions, such as information updates, approvals, and agreement workflows. Users can receive specific alerts through push notifications. Other …
Interakt is an all-in-one customer engagement platform that helps you capture, engage, retain and grow your business and customers. Consolidate lead capture, user data, email automation, live chat, web notifications, and help desk into one dashboard. This is the last integration you would need to manage your customer engagement and retention.
Interakt Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Interakt, and as you may have guessed from the title, this review will tell you more about Interakt’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Interakt Pros : Key Benefits
– Leads can be captured using built-in forms, imported from CSV or XLS files, added manually, or collected through other software integrations through Zapier.
– All-in-one customer interaction software
– Create funnels to track customer progress and the impact of different communication channels.
– Capture, engage and support all your customers.
– Real-time customer order and session data is captured and stored in customer profiles, along with order histories and interaction histories for email and live chat.
– Target customizable notifications to customer segments or make announcements to inform customers and visitors.
– Convert prospects into paying customers.
– Send scheduled, automated, or manual emails to customers using predefined or custom templates, and view email campaign statistics.
– Integrated tools for managing visitors, prospects and customers on the site.
– customizable live chat widget with new chat alerts allows users to engage with customers and visitors directly through your website.
Interakt Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Interakt Features
Here is the list of the main features of this computer software :
– CRM
– Alerts / Escalation
– Auto-Responders
– Automated Routing
– CAN SPAM Compliance
– Calendar/Reminder System
– Call Center Management
– Campaign Analytics
– Cataloging/Categorization
– Chat/Messaging
– Contact Management
– Customer History
– Customer Segmentation
– Customer Support
– Customer Surveys
– Customizable Branding
– Customizable Templates
– Data Import/Export
– Dynamic Content
– Email Management
Main function & Pro Features
– Email Marketing
– Email Response Control
– Email Templates
– Event Triggered Actions
– FAQ
– Feedback Management
– Help Desk Management
– Image Library
– Interaction Tracking
– Internal Chat Integration
– Knowledge Base Management
– Marketing Automation
– Knowledge Management
– Notifications
– Lead Capture
– Conversion Tracking
– Lead Management
– Dashboard
– List Management
– Lead Management
Interakt Integrations
Interakt integrates with more than 16 applications & plugins like Zapier, Shopify and WordPress (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Interakt integrations
– WordPress
– Shopify
– Zapier
– Squarespace
– Constant Contact
– Weebly
– Cloudflare
– Adobe Commerce
– BigCommerce
– PrestaShop
– Cyfe
– LeadMaster
– Built.io Flow
– Magento
– Shopify
– Zapier
Interakt Pricing
The Interakt pricing plan starts from $ 99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Interakt offers several pricing plans :
– Company : $ 99,00 per user / per month
– Growth Plan : $ 199,00 per user / per month
– Startup Plan : $ 49,00 per user / per month
– Free Forever : $ 0,00 per user / per month
– Premium : –
| Company | Growth Plan | Startup Plan | Free Forever | Premium |
| $99,00 | $199,00 | $49,00 | $0,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : No information
Freemium : Freemium
Starting price : $ 99,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Interakt is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
interakt is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Videos …
Industry & Customers
Who use Interakt ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like USA, Brazil …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Information Technology and Services, Software, Marketing and Advertising …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Fizzy Softwares Pvt Ltd, Altorise, Infinix, The Great American Home Store, Iugu …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
Interakt Screenshots & Images : UI, dashboard …
Interakt Business Software Pricing
Interakt Features & Overview
Interakt Screenshot
Interakt Screenshot
Videos
Video #1
Interakt Reviews
Here is our opinion on Interakt : this is a great digital customer experience (cx) software to trust .
Interakt User Reviews & Ratings
Online and customer reviews of Interakt software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Lead management, user profiles, email marketing and automation, live chat, helpdesk and notifications to capture, attract, retain and grow your business and customers.
Popularity on social networks :
Your Customer Review on Interakt
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Interakt ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Digital Customer Experience (CX) Software Review
Company details
Developed by FIZZY SOFTWARE, Inc. (@interaktapp on Twitter)
About Interakt: Interakt is an all-in-one customer engagement platform that enables you to capture, engage, retain and grow your business and customers. It offers lead capture, user data, email automation, live chat, web notifications, and helpdesk in one dashboard. It’s the last integration you’d need to handle your customer engagement and retention.
HQ location : Singapore
Founded in 2014 by Redicka Subrammaniam
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : data analysis | email marketing | helpdesk | management of potential customers | live chat | announcements | push notifications | user management | customer analytics | customer relationship manager …
Website : visit interakt.co
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Interakt is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Interakt Alternatives
If you’re understanding the drawbacks and you’re looking for a Interakt alternative, there are more than 77 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Interakt
– EngageBay
– Bitrix24
– Zendesk
– User
– Freshdesk
– Crisp
– Planhat
– PushAlert
– Bazaarvoice
– Beamer
SaaS alternatives
Intercom : Intercom is a customer communication platform with a suite of integrated products for each team, including sales, marketing, products, and support. Have targeted communication with customers on your website, in apps, and via email.
Freshchat : Freshchat is a modern messaging software designed for teams who want to have successful conversations with customers – marketing, sales or support.
Customer.io : Send segmented newsletters without disturbing developers. Modify transactional emails without redeploying your app. Create lifecycle emails to activate more customers
AutopilotHQ : Autopilot’s intuitive drag-and-drop travel canvas lets you send the right message, in the right channel, at the right time. Automate your marketing, send personalized messages, create a workflow and process in Salesforce, and more.
Braze : Braze is a comprehensive customer engagement platform that drives relevant and memorable experiences between consumers and the brands they love.
You can also take a look at other business apps, like our Mobile Roadie review and our Toonimo review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Interakt when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
