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Intradiem : Reviews, Pricing, Features & Alternatives

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Intradiem is a Customer Automation Software. Review Intradiem : Overview & Pricing

9.2 Expert Score
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Intradiem Overview : Features, Pricing, Reviews & Alternatives

Intradiem is a Customer Automation Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Intradiem is listed as a Customer Automation Software and Customer Service & Support Software for companies and is used for Customers Support Customer support automations …

Intradiem prices are available on demand .

Intradiem’s platform offers contact centers the ability to modernize by automating a long list of intraday processes.

customer service software

What is Intradiem ?

Intradiem software is an AI-powered productivity solution used to integrate with call center and workforce management software for workflows. The software offers tools to manage schedules and monitor contact center data in real time. Average Handle Time (AHT) used to monitor agent status data for better customer service. Collaborate with your team to measure productivity with call management. Small and medium businesses use the software.

Intradiem in Alpharetta, Georgia, offers its namesake workforce scheduling optimization software for intraday automation, or the scheduling and adjustments of tasks performed during the workday.

Intradiem Review

Intradiem Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Automation tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Intradiem, and as you may have guessed from the title, this review will tell you more about Intradiem’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Intradiem Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Intradiem Cons

– Con : Not always the cheapest option : Customer Automation Software average cost is $ 319,5 .
– Con : Custom integrations can come at a price.
 

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Intradiem Features

Here is the list of the main features of this computer software :

– Agent Engagement
– Back Office
– Business Impact Reporting
– Call Handling
– Workflow Assistant

Main function & Pro Features

– Cloud Services

Intradiem Integrations

Intradiem may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Intradiem Pricing

The Intradiem pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Intradiem offers several pricing plans :

– Intradiem : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Intradiem Start Professional Enterprise Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Intradiem is a cloud-based Customer Automation platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

intradiem is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …

Hotline : (678) 356-3500

Training options : …

Industry & Customers

Who use Intradiem ?

This software package is tailored to business needs : Large Company, SME, Small Company …

This web-based application is recommended for trades : PR, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : MetLife, Aetna, Rogers, Sprint, CVS Pharmacy, Farmers Insurance, AXA …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)

Intradiem Screenshots & Images : UI, dashboard …

Intradiem Review

Intradiem Business Software Pricing

Intradiem Features

Intradiem Features & Overview

Intradiem Screenshot

Intradiem Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Intradiem Reviews

Here is our opinion on Intradiem : this is an excellent customer automation software to know .

Intradiem User Reviews & Ratings

Online and customer reviews of Intradiem software are quite plentiful and overall very positive :

Overall rating : 4,6/5

Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 76%
User rating Very Good : 13%
User rating Average : 8%
User rating Poor : 3%
User rating Terrible : 0%

Popularity on social networks : 8283 followers on LinkedIn

Your Customer Review on Intradiem

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Intradiem ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Automation Software ?

Customer service automation software helps businesses provide effective problem resolution and troubleshooting services to their customers. They improve the overall level of customer service.

Main functions are : Provide internal and external technical support, Automate the problem resolution process, Create self-service portals for customers, Create workflows, scripts and knowledge bases, Record customer information and interactions, Reports and key insights on recurring issues

Main characteristics are : sales crm, sales management, sales pipeline, sales tracking, software as a service, task management, contact management, customer relationship manager, sales, Office & Productivity, CRM, Call center software, engage and qualified prospects, Create and write articles, Responsive design, Actionable content notes, Admin collaboration notes, Document, Social climate, Alerts system, Product and service development, employee engagement, SAAS software, Tourism, qanda platform, questions and answers, addons, help desk, education and referral, Q&A

Customer Automation Software Average Price : from $ 149,00 to $ 490,00 with an average price of $ 319,50 . We have identified more than 16 competitors on the market.

Customer Automation Software Review

Customer Automation Software Review

Company details

Developed by INTRADIEM, Inc. (@Intradiem on Twitter)
HQ location : Alpharetta
Founded in 1995 by Matt McConnell
Total revenue : $5.6M
Fundings : $30.2M

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Customer Automation Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit intradiem.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Intradiem is independent in order to highlight the strengths and weaknesses of this Customer Automation Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Intradiem Alternatives

If you’re understanding the drawbacks and you’re looking for a Intradiem alternative, there are more than 12 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Intradiem Pricing Against Competitors

Software Starting Price Billed Free Trial
INTRADIEM $ Per month / user No
SALESFORCE $25 Per month / user Yes
SALESFORCE FOR NONPROFITS $36 Per month / user No
IFTTT $3 Per month / user No
ONLINE CHECK WRITER $1 Per month / user Yes
SUPERMETRICS $19 Per month / user Yes
DRAG $8 Per month / user No
LOKALISE $120 Per month / user Yes
ONESAAS $ Per month / user No
ECANVASSER $ Per month / user No

 

Top 10 Alternatives & Competitors to Intradiem

– nanorep
– Microsoft QnA Maker
– Next IT
– Kylie ai
– Trustfuel
– Wise
– OwnerListens
– Assist AI
– ShareNet Customer Support
– Ayehu Eyeshare

You can also take a look at other business apps, like our Mailform review and our SubItUp review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Customer Automation Software compare to Intradiem when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Automation Software

 

9.2Expert Score
Intradiem Review
Intradiem is an excellent customer automation SaaS software to know for your company or business.
Ease of use
9.2
Functionnality
9.2
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
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