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Add to compare is a Digital Customer Experience (CX) Software. Review : Overview & Pricing

6 Expert Score
Add your review Overview : Features, Pricing, Reviews & Alternatives is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app. is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Support, Customer Success, Customer Experience, Customer Satisfaction … prices are available on demand .

help leaders transform their business into a customer-centric one

What is ?

AI-powered customer intelligence platform to help SaaS businesses predict customer health, deactivate churn, and accelerate retention and revenue. An AI-powered early warning system to energize customer teams with actionable insights and automation, so they can reduce churn, increase upsells, and improve the customer experience. Review Review : Pros & Cons

Pros & Cons

When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is, and as you may have guessed from the title, this review will tell you more about’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team. Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility Cons

– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.

Visit Website Features

Here is the list of the main features of this computer software :

– Activity Dashboard
– Activity Tracking
– Customer Database
– Customer Experience Management
– Customer Management
– Health Score
– Real Time Data
– Real Time Notifications
– Reporting & Statistics
– Reporting/Analytics
– Usage Tracking/Analytics

Main function & Pro Features

– Cloud Services Integrations may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data. Pricing

The pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles … offers several pricing plans :

– Involve.Ai : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Involve.Ai Start Professional Enterprise Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user


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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

involve-ai is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : 1-855-480-2213

Training options : …

Industry & Customers

Who use ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : TrustArc, EMSI, Boast AI, Ujet cx, Symplr, SEMRush …

Awards & Recognitions

No information .


This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …) Screenshots & Images : UI, dashboard … Review Business Software Pricing Features Features & Overview Screenshot Screenshot


This video is no longer available Reviews

Here is our opinion on : this is a decent digital customer experience (cx) software to discover . User Reviews & Ratings

Online and customer reviews of software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 5031 followers on LinkedIn

Your Customer Review on

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ? What is your likelihood to renew ?

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Why use a Digital Customer Experience (CX) Software ?

A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.

Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .

Digital Customer Experience (CX) Software Review

Digital Customer Experience (CX) Software Review

Company details

Developed by INVOLVE.AI, Inc. (@involve_ai on Twitter)
HQ location : California
Founded in 2017 by Gaurav Bhattacharya
Total revenue : $206.8K

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website. Alternatives

If you’re understanding the drawbacks and you’re looking for a alternative, there are more than 10 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Pricing Against Competitors

Software Starting Price Billed Free Trial
INVOLVE.AI $ Per month / user No
SMARTKARROT $499 Per month / user Yes
AKITA $160 Per month / user Yes
RETENTIONENGINE $19 Per month / user Yes
CREWCHARGE $49 Per month / user Yes
AMITY $ Per month / user No
CLIENTSUCCESS $ Per month / user No
CUSTIFY $199 Per month / user Yes
$ Per month / user
$ Per month / user


Top 10 Alternatives & Competitors to involve ai

– Zendesk
– Efficy CRM
– nixi1
– Zoho Desk
– LiveAgent
– Froged
– SmartKarrot
– Akita
– RetentionEngine
– Crewcharge

You can also take a look at other business apps, like our Customer Due Diligence review and our Ai-Evolution review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !

Compare Digital Customer Experience (CX) Software


6Expert Score Review is a decent digital customer experience (cx) SaaS software to discover for your company or business.
Ease of use
Customer support
Value for money
  • SaaS platform
  • Not always the cheapest option
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