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Kapture CRM

Kapture CRM : Reviews, Pricing, Features & Alternatives

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Kapture CRM is a Customer Relationship Management (CRM) Software. Price : $29 (free trial available). Review Kapture CRM : Overview & Pricing

9.2 Expert Score
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Kapture CRM Overview : Features, Pricing, Reviews & Alternatives

Kapture CRM is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Kapture CRM is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for CRM, Sales Enablement, Customer Service, Knowledge Base, CRM, Help Desk, Knowledge Management, Live Chat …

Kapture CRM price starts from $ 29 per user and per month (free trial available).

Kapture Crm is an enterprise-grade Cloud Crm platform to streamline your sales and customer support operations. Available on web and app.

Futuristic CRM software with holistic features

Get closer to your customers

What is Kapture CRM ?

Kapture CRM is CRM software that combines functions related to marketing, sales, operations, and customer service in one package. The tool is known for its ease of use and simple interface, and can be seamlessly integrated into any company’s existing technology infrastructure. This is possible thanks to more than 500 APIs that provide seamless synchronization across the organization. Users can send personalized emails to a wide range of audiences with easy pre-made templates. Additionally, live chat support allows team members to extend customer support and sell more. The dashboard captures and presents crucial KPIs, such as the number of calls answered or unanswered by each agent. Other notable features include built-in sales tracking, omnichannel support, real-time reporting, dedicated cloud storage servers, high-level security,

Kapture CRM is a cloud-based customer relationship management solution that helps businesses of all sizes automate sales, distribution, customer service, marketing, and collection processes. The platform allows users to manage presales activities from a centralized location.

Our platform includes:

1. Marketing Campaigns

Manage all your marketing campaigns and get real-time insights from one place.

Top source tracking

Monitor and optimize campaigns

Bulk email/SMS campaigns

Measure ROI 2. Sales Automation

Automate your entire sales process so your sales team stays busy doing what they need to do.

Sales and post-sales front-end automation

Integrate all sales channels application in one place

Manage daily meetings with automated reminders and notifications

Follow the movements of your field sales team with GPS tracking

Define templates and automate letters, quotes, invoices, etc.

Follow conversion progress through the sales funnel 3. Manage operations

Assign tasks, track progress and ensure operations run smoothly

Kapture CRM is a cloud-based customer relationship management solution for clients across all industries, not just hospitality, travel, and real estate. The solution is designed primarily for mobile use, but can also be used on desktop computers.

CRM Software – Customer Relationship Management Software, Tools & Solutions – Kapture CRM

Kapture CRM software can be integrated with all business standards for small and large companies. This software can be installed on any of the smartphones and allows the user to manage their trading activities on a single dashboard.

Kapture CRM software can be integrated with all business standards for small and large companies. This software can be installed on any of the smartphones and allows the user to manage their trading activities on a single dashboard.

What is KaptureCRM? Kapture is a multifaceted tool designed to help businesses and marketers connect with their customers. It has a broad reach that spans multiple platforms and multiple stages of a buyer’s journey, from lead generation to marketing, sales, and even after-sales. As an online customer relationship management (CRM) platform, it aims to help you manage all your operations from one central location. Some of the most important features of this program include live chat and email support, lead generation, ticketing and escalations, and marketing analytics. It also helps businesses maintain a database that can contain a complete history of their customer interactions, lead data, filed tickets, and more.

Kapture’s all-in-one customer service platform has all the tools your teams need to deliver smarter, better customer service. Let customers contact you through their preferred channel. Phone, chat, email, social media or mobile app, Kapture brings it all together.

Kapture CRM Review

Kapture CRM Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Kapture CRM, and as you may have guessed from the title, this review will tell you more about Kapture CRM’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Kapture CRM Pros : Key Benefits

– Kapture CRM software has so many features that help to grow your business organization effectively. Some of the features of Kapture CRM are: 1. It is a fully customized mobile based CRM software where user can manage their business activities on smartphone from anywhere. 2. They are based on cloud-based technology that stores your customer data in a cloud. 3. Kapture provides a 30-day free trial. This CRM software can be integrated according to industries like FMCG, hospitality, education, media agencies, healthcare, retail, and pharmaceutical industries. 5. Kapture CRM Software’s products are Sales CRM, Marketing CRM, Customer Service Software, CRM Operations & Analytics Software AND automatically generate invoices and quotes.

– The benefits of integrating Kapture CRM software are 1. It is fully customized CRM software based on your business needs, so the cost of this software will be less than other providers’ services. 2. Sign up for the free 30-day CRM software trial. 3. This software has so many built-in integrations that there is no need for third party integrations compared to others. 4. Generate automatic invoices and payments for your customers, as well as a pending order/alert. 5. Generate a graphical representation of your business activities. 6. Track the arrivals and departures of your sales employees using the GPS tracking system. 7. Separate your leads into hot, hot and cold leads.

– PROFESSIONAL CLOUD SALES $29 / monthly user BUSINESS CLOUD SALES $39 / monthly user PROFESSIONAL CLOUD SERVICE $29 / monthly user BUSINESS CLOUD SERVICE $39 / monthly user SALES + PROFESSIONAL CLOUD SERVICE $39 / monthly user

– Frequent releases / updates

– High Compatibility

Kapture CRM Cons

– Con : Custom integrations can come at a price.
 

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Kapture CRM Features

Here is the list of the main features of this computer software :

– CRM
– Quotes (Proposals)
– API
– Marketing Automation
– Access Controls/Permissions
– Product Catalog
– Activity Dashboard
– Referral Tracking
– Alerts / Escalation
– Lead Management
– Alerts/Notifications
– Channel Management
– Appointment Management
– List Management
– CRM
– Project Management
– Calendar Management
– Call Logging
– Calendar Sync
– Website Visitor Tracking

Main function & Pro Features

– CRM
– Quotes (Proposals)
– API
– Marketing Automation
– Access Controls/Permissions
– Product Catalog
– Activity Dashboard
– Referral Tracking
– Alerts / Escalation
– Lead Management
– Alerts/Notifications
– Channel Management
– Appointment Management
– List Management
– CRM
– Project Management
– Calendar Management
– Call Logging
– Calendar Sync
– Website Visitor Tracking

Kapture CRM Integrations

Kapture CRM integrates with more than 17 applications & plugins like Shopify, Google Analytics and WordPress (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Kapture CRM integrations

– WordPress
– Google Analytics
– Shopify
– FreshBooks
– Google Calendar
– Facebook for Business
– Twitter
– Twilio
– Grow
– SAP Customer Experience
– Plivo
– Exotel
– Oracle Service
– SparkTG VCC
– Oracle Field Service
– Shopify
– MailChimp

Kapture CRM Pricing

The Kapture CRM pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Kapture CRM offers several pricing plans :

– Professional : $ 29,00 per user / per month
– Company : $ 39,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –

Professional Company Professional Enterprise Premium
$29,00 $39,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Kapture CRM Pricing Plan

Kapture CRM Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No information
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Kapture CRM is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

kapture-crm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : +1 415-630-6777

Training options : Documentation, In Person, Live Online, Webinars …

Industry & Customers

Who use Kapture CRM ?

This software package is tailored to business needs : Public Administration, Entrepreneur, Medium Company …

This web-based application is recommended for trades : Management, Marketing, Sales …

This cloud software is used in the sectors : Hotel …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Treebo, SOS Children’s Village, FCM Travel Solutions, Transasia, Wipro, Century, Kodak …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)

Kapture CRM Screenshots & Images : UI, dashboard …

Kapture CRM Review

Kapture CRM Business Software Pricing

Kapture CRM Features

Kapture CRM Features & Overview

Kapture CRM Screenshot

Kapture CRM Screenshot

Kapture CRM Screenshot

Kapture CRM Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Kapture CRM Reviews

Here is our opinion on Kapture CRM : this is an excellent customer relationship management (crm) software to know .

Kapture CRM User Reviews & Ratings

Online and customer reviews of Kapture CRM software are quite plentiful and overall very positive :

Overall rating : 4,6/5

Value for money : 3,8/5
Functionality : 3,8/5
Usefulness : 3,8/5
Ease of use : 3,8/5

User rating Excellent : 86%
User rating Very Good : 14%
User rating Average : 7%
User rating Poor : 0%
User rating Terrible : 7%

The key benefits of Kapture CRM are its 24/7 availability, security, omnichannel support, and comprehensive, detailed reporting. You can find more details about each benefit below.

Popularity on social networks : 39451 followers on LinkedIn

Your Customer Review on Kapture CRM

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Kapture CRM ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by KAPTURE, Inc.
About Kapture CRM software: Kapture CRM software can be integrated to any of the business standards of small and large scale business industries. This software can be installed on any of the smartphones and allows the user to manage their trading activities on a single dashboard.

HQ location : Florida
Founded in 2015
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit kapturecrm.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Kapture CRM is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Kapture CRM Alternatives

If you’re understanding the drawbacks and you’re looking for a Kapture CRM alternative, there are more than 77 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Kapture CRM Pricing Against Competitors

Software Starting Price Billed Free Trial
KAPTURE CRM $ Per month / user Yes
ZENDESK SELL $19 Per month / user Yes
ZOHO CRM $14 Per month / user Yes
SALESFORCE $25 Per month / user Yes
PIPEDRIVE $12,5 Per month / user Yes
SUGARCRM $52 Per month / user Yes
KEAP $40 Per month / user Yes
FRESHSALES $15 Per month / user Yes
INSIGHTLY $29 Per month / user Yes
NIMBLE $19 Per month / user Yes

 

Top 10 Alternatives & Competitors to Kapture CRM

– Zendesk
– Zoho CRM
– SugarCRM
– Salesforce Sales Cloud
– Bitrix24
– Salesforce CRM
– Bigin by Zoho CRM
– HubSpot
– Zendesk Sell
– Zoho CRM

Free Alternatives to Kapture CRM

– Zoho CRM
– Freshsales
– Vtiger

You can also take a look at other business apps, like our Callbell review and our Amberlo review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Kapture CRM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

9.2Expert Score
Kapture CRM Review
Kapture CRM is an excellent customer relationship management (crm) SaaS software to know for your company or business.
Ease of use
9.2
Functionnality
7.6
Integrations
7.6
Customer support
7.6
Value for money
7.6
PROS
  • Kapture CRM software has so many features that help to grow your business organization effectively
CONS
  • Custom integrations can come at a price
Kapture CRM
Kapture CRM

$29.00

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