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Zoho CRM Plus

Zoho CRM Plus : Reviews, Pricing, Features & Alternatives

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Zoho CRM Plus is a Customer Relationship Management (CRM) Software. Price : $50 (free trial available). Review Zoho CRM Plus : Overview & Pricing

9.2 Expert Score
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Zoho CRM Plus Overview : Features, Pricing, Reviews & Alternatives

Zoho CRM Plus is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Zoho CRM Plus is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Customer Loyalty, Customer Experience, Customer Engagement …

Zoho CRM Plus price starts from $ 50 per user and per month (free trial available).

Engage customers for better business

What is Zoho CRM Plus ?

Zoho CRM Plus is a unified customer experience platform for engaging customers at all stages of their lifecycle. Receive real-time notifications to manage conversations with multiple teams in a single thread. Zoho’s AI-based voice assistant is used to measure business trends through dashboards. Collaborate with your team to measure workflow performance. Traders, small and medium businesses use the software.

Do you want to manage and optimize the relationship with your customers optimally?

Zoho CRM Plus Review

Zoho CRM Plus Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Zoho CRM Plus, and as you may have guessed from the title, this review will tell you more about Zoho CRM Plus’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Zoho CRM Plus Pros : Key Benefits

– Zoho CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer at every stage of their lifecycle and turn them into brand advocates.

– A better customer experience starts with aligning all your teams and making sure they put customers at the center of everything they do. Zoho CRM Plus provides them with the right set of tools to do just that.

– Communicate with customers across multiple channels at every stage of the lifecycle. Get the right context across media and stay informed in real time. Manage conversations with multiple teams in a single thread.

– Let your customers quickly find answers from your knowledge base, create tickets or chat with your support agents right from your website or mobile app with ASAP in Zoho CRM Plus.

– Work smarter with all your teams using Zia, Zoho’s AI-powered voice assistant. Whether it’s predicting business trends, suggesting the best time to contact a customer, looking up email and ticket feedback, or providing smart business dashboards, Zia can help you work smarter.

– Evaluate decisions based on data from across your organization, marketing, sales, and support. Interactive dashboards provide in-depth impact analysis of every potential business decision.

– Create and automate processes that connect your sales and support teams, engage the right people, and keep your teams compliant every step of the way.

Zoho CRM Plus Cons

– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
 

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Zoho CRM Plus Features

Here is the list of the main features of this computer software :

– Quotes (Proposals)
– AB Testing
– Marketing Automation
– API
– Product Catalog
– Access Controls/Permissions
– Referral Tracking
– Activity Tracking
– List Management
– Alerts/Notifications
– Project Management
– CRM
– Call Logging
– Campaign Management
– Customer Support
– Chat/Messaging
– Lead Scoring
– Churn Management
– Contact Management
– Client Portal

Main function & Pro Features

– Communication Management
– Community Management
– Content Creation
– Customer Database
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Dashboard
– Drag & Drop
– Email Management
– Email Marketing
– Engagement Tracking
– Feedback Management
– Gamification
– Knowledge Management
– Live Chat

Zoho CRM Plus Integrations

Zoho CRM Plus may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Zoho CRM Plus Pricing

The Zoho CRM Plus pricing plan starts from $ 50 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Zoho CRM Plus offers several pricing plans :

– Zoho CRM Plus : $ 50,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Zoho CRM Plus Start Professional Enterprise Premium
$50,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Zoho CRM Plus Pricing Plan

Zoho CRM Plus Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 50,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Zoho CRM Plus is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).

zoho-crm-plus is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use Zoho CRM Plus ?

This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Startup …)

Zoho CRM Plus Screenshots & Images : UI, dashboard …

Zoho CRM Plus Review

Zoho CRM Plus Business Software Pricing

Zoho CRM Plus Features

Zoho CRM Plus Features & Overview

Zoho CRM Plus Screenshot

Zoho CRM Plus Screenshot

Zoho CRM Plus Screenshot

Zoho CRM Plus Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Zoho CRM Plus Reviews

Here is our opinion on Zoho CRM Plus : this is an excellent customer relationship management (crm) software to recommend .

Zoho CRM Plus User Reviews & Ratings

Online and customer reviews of Zoho CRM Plus software are quite plentiful and overall very positive :

Overall rating : 4,6/5

Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,3/5
Ease of use : 4,3/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Zoho CRM Plus

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zoho CRM Plus ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by ZOHO, Inc.
HQ location : THAT
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit zoho.eu

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Zoho CRM Plus is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Zoho CRM Plus Alternatives

If you’re understanding the drawbacks and you’re looking for a Zoho CRM Plus alternative, there are more than 71 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Zoho CRM Plus Pricing Against Competitors

Software Starting Price Billed Free Trial
ZOHO CRM PLUS $57 Per month / user Yes
SALESFORCE $25 Per month / user Yes
EZ PLATFORM ENTERPRISE EDITION $18500 Per month / user Yes
ZOHO CRM $14 Per month / user Yes
ZOHO ONE $37 Per month / user Yes
PIPEDRIVE $12,5 Per month / user Yes
SUGARCRM $52 Per month / user Yes
KEAP $40 Per month / user Yes
FRESHSALES $15 Per month / user Yes
INSIGHTLY $29 Per month / user Yes

 

Top 10 Alternatives & Competitors to Zoho CRM Plus

– monday
– Zoho CRM
– Efficy CRM
– Preferred Patron Loyalty
– Kangaroo
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium

Free Alternatives to Zoho CRM Plus

– Zoho CRM
– Freshsales
– Vtiger

You can also take a look at other business apps, like our Earth Class Mail review and our Adestra review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Zoho CRM Plus when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

9.2Expert Score
Zoho CRM Plus Review
Zoho CRM Plus is an excellent customer relationship management (crm) SaaS software to recommend for your company or business.
Ease of use
9.2
Functionnality
8.6
Integrations
8.6
Customer support
8.6
Value for money
8.6
PROS
  • Zoho CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer at every stage of their lifecycle and turn them into brand advocates.
CONS
  • Not always the cheapest option
Zoho CRM Plus
Zoho CRM Plus

$50.00

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