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KeySurvey : Reviews, Pricing, Features & Alternatives

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KeySurvey is a Customer Feedback Software (free trial available). Review KeySurvey : Overview & Pricing

9.4 Expert Score
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KeySurvey Overview : Features, Pricing, Reviews & Alternatives

KeySurvey is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

KeySurvey is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Survey, Market Research, Customer Experience, Customer Satisfaction …

KeySurvey prices are available on demand (free trial available).

KeySurvey provides survey and questionnaire tools.

What is KeySurvey ?

Key Survey is a survey management solution offered by WorldAPP to meet the needs of medium and large organizations. The product offers a comprehensive set of features that enable users to create, manage, and analyze survey data and increase survey completion rates by intelligently guiding respondents. Users can get multiple survey solutions including company feedback, employee engagement, market research, and voice of customer surveys to meet the different needs of an organization.

KeySurvey provides survey and questionnaire tools.

KeySurvey Review

KeySurvey Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is KeySurvey, and as you may have guessed from the title, this review will tell you more about KeySurvey’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

KeySurvey Pros : Key Benefits

– Key Survey is available to users through three different delivery models including shared platform SaaS, hybrid cloud server SaaS, and on-premises deployment.

– Key Survey enables users to manage the approval process, workflow sequences, and interaction between different stakeholders through built-in functionality for workflow management.

– The product offers offline technology that allows users to control and access multiple questionnaires through mobile devices, even in areas where there is no internet.

– Key Survey helps provide an optimal user experience by providing ways to skip irrelevant questions, which improves the overall response rate of the survey.

– The visual design of the surveys can be configured to match the user’s corporate branding requirements by customizing logos, colors and fonts.

KeySurvey Cons

– Con : Not always the cheapest option : Customer Feedback Software average cost is $ 146,57 .
– Con : Custom integrations can come at a price.
 

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KeySurvey Features

Here is the list of the main features of this computer software :

– 360 Degree Feedback
– API
– Activity Dashboard
– Alerts/Notifications
– Benchmarking
– Communication Management
– Complaint Monitoring
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Dashboard
– Data Analysis Tools
– Data Visualization
– Drag & Drop
– Email Marketing
– Engagement Tracking

Main function & Pro Features

– Feedback Management
– Knowledge Management
– Mobile Access
– Mobile Survey
– Multi-Channel Data Collection
– Multi-Channel Distribution
– Multiple User Accounts
– Negative Feedback Management
– Offline Access
– Offline Response Collection
– Single Sign On
– Predictive Analytics
– Site Intercept Survey
– Pulse Surveys
– Skip Logic
– Question Branching
– Support Audio/Images/Video
– Question Library
– Survey Builder
– Real Time Data

KeySurvey Integrations

KeySurvey integrates with more than 4 applications & plugins like IBM Cognos Analytics, SAP BusinessObjects Business Intelligence and QlikView (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 KeySurvey integrations

– QlikView
– SAP BusinessObjects Business Intelligence
– IBM Cognos Analytics
– HireScore

KeySurvey Pricing

The KeySurvey pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

KeySurvey offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

KeySurvey is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

keysurvey is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use KeySurvey ?

This software package is tailored to business needs : Non Profit, Medium Company, Large Companys …

This web-based application is recommended for trades : PR, Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)

KeySurvey Screenshots & Images : UI, dashboard …

KeySurvey Review

KeySurvey Business Software Pricing

KeySurvey Features

KeySurvey Features & Overview

KeySurvey Screenshot

KeySurvey Screenshot

KeySurvey Screenshot

KeySurvey Screenshot

Videos

This video is no longer available  

KeySurvey Reviews

Here is our opinion on KeySurvey : this is an excellent customer feedback software to recommend .

KeySurvey User Reviews & Ratings

Online and customer reviews of KeySurvey software are quite plentiful and overall very positive :

Overall rating : 4,7/5

Value for money : 4,3/5
Functionality : 4,4/5
Usefulness : 4,3/5
Ease of use : 4,3/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 397 followers on Twitter

Your Customer Review on KeySurvey

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend KeySurvey ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Feedback Software ?

User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.

According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)

Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities

Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration

Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.

Customer Feedback Software Review

Customer Feedback Software Review

Company details

Developed by KEYSURVEY, Inc. (@KeySurvey on Twitter)
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication

Tags : survey software | quiz tool | inquiry by key | inquiry by key | on line …
Website : visit keysurvey.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on KeySurvey is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

KeySurvey Alternatives

If you’re understanding the drawbacks and you’re looking for a KeySurvey alternative, there are more than 19 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to KeySurvey

– Alchemer
– Typeform
– Survicate
– Spark Chart
– CheckMarket
– Customer Complaint
– Biggrey Relations
– Survicate
– Satisfactory
– TopBox

You can also take a look at other business apps, like our Vymo review and our Outfunnel review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to KeySurvey when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Feedback Software

 

9.4Expert Score
KeySurvey Review
KeySurvey is an excellent customer feedback SaaS software to recommend for your company or business.
Ease of use
9.4
Functionnality
8.8
Integrations
8.6
Customer support
8.6
Value for money
8.6
PROS
  • Key Survey is available to users through three different delivery models including shared platform SaaS, hybrid cloud server SaaS, and on-premises deployment.
CONS
  • Not always the cheapest option
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