KronoDesk
KronoDesk : Reviews, Pricing, Features & Alternatives
$19.00
KronoDesk is a Customer Service & Support Software. Price : $20. Review KronoDesk : Overview & Pricing
KronoDesk Overview : Features, Pricing, Reviews & Alternatives
KronoDesk is a Customer Service & Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
KronoDesk is listed as a Customer Service & Support Software and Customer Management Software for companies and is used for Customer Service, Help Desk, Knowledge Management, Call Center …
KronoDesk price starts from $ 19,99 per user and per month .
KronoDesk is an integrated cloud-based and local customer support system that includes support tickets, support forums, and an online knowledge base in a single user interface
What is KronoDesk ?
KronoDesk is an integrated cloud-based and local customer support system that includes support tickets, support forums, and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk drives the application lifecycle from start to finish
What is ChronoDesk? KronoDesk comes with a combined customer support system consisting of support tickets, customer support forums, and an online knowledge base, all in a user-friendly and user-friendly interface. KronoDesk boasts of a very functional system and features include a powerful and flexible support ticket system that can be customized to suit your business needs and personal preferences. Easy for agents and easy for customers. As with other KronoDesk reviews, we weigh the benefits, price, and technical specifications of the software to help you see if it’s right for your needs.
Customer service and help desk. Customers can submit, access and save tickets from the web or their email. Agents can quickly and easily manage and respond to tickets from any device. The help desk can be customized to your needs with custom fields, priorities, and workflows.
KronoDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Service & Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is KronoDesk, and as you may have guessed from the title, this review will tell you more about KronoDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
KronoDesk Pros : Key Benefits
– Simple and modern design that works on all devices.
– Automatically suggest responses when customers create tickets.
– Full theming and white labeling to integrate into your company website.
– Powerful customizations to adapt all parts of KronoDesk to your needs.
– Support tickets can be opened and answered by email.
KronoDesk Cons
– Con : Custom integrations can come at a price.
KronoDesk Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Categorization/Grouping
– Client Portal
– Commenting/Notes
– Configurable Workflow
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Data Import/Export
– Email Management
– Email Templates
– Event Triggered Actions
– Full Text Search
Main function & Pro Features
– API
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Categorization/Grouping
– Client Portal
– Commenting/Notes
– Configurable Workflow
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Data Import/Export
– Email Management
– Email Templates
– Event Triggered Actions
– Full Text Search
KronoDesk Integrations
KronoDesk integrates with more than 6 applications & plugins like SpiraTest, SpiraTeam and Microsoft 365 (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 KronoDesk integrations
– Microsoft 365
– SpiraTeam
– SpiraTest
– SpiraPlan
– SpiraTest
– Email
KronoDesk Pricing
The KronoDesk pricing plan starts from $ 19,99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
KronoDesk offers several pricing plans :
– Free Trial : $ 19,99 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $19,99 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 19,99
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
KronoDesk is a cloud-based Customer Service & Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
kronodesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Videos …
Industry & Customers
Who use KronoDesk ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
KronoDesk Screenshots & Images : UI, dashboard …
KronoDesk Business Software Pricing
KronoDesk Features & Overview
KronoDesk Screenshot
Videos
Video #1
KronoDesk Reviews
Here is our opinion on KronoDesk : this is a well known customer service & support software to examine .
KronoDesk User Reviews & Ratings
Online and customer reviews of KronoDesk software are quite plentiful and overall postitive :
Overall rating : 4/5
Value for money : 3,9/5
Functionality : 2,4/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
The only thing we cite about this software in our KronoDesk reviews is that it has a single focal point where customers can address their concerns and issues.
Popularity on social networks :
Your Customer Review on KronoDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend KronoDesk ? What is your likelihood to renew ?
FAQs
Why use a Customer Service & Support Software ?
Customer Service & Support Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Customer Service & Support Software Review
Company details
Developed by INFLECTRA CORPORATION, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit inflectra.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on KronoDesk is independent in order to highlight the strengths and weaknesses of this Customer Service & Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
KronoDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a KronoDesk alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to KronoDesk
– Zendesk
– Zoho Desk
– Freshdesk
– Bitrix24
– LiveAgent
You can also take a look at other business apps, like our Kyber review and our DragDrop for Outlook review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Customer Service & Support Software compare to KronoDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
