Listen360
Listen360 : Reviews, Pricing, Features & Alternatives
Listen360 is a Customer Feedback Software. Review Listen360 : Overview & Pricing
Listen360 Overview : Features, Pricing, Reviews & Alternatives
Listen360 is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Listen360 is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Marketing & Advertising & Online Reputation Management …
Listen360 prices are available on demand .
Listen360 offers a customer feedback system and online feedback platform based on Net Promoter.
Powerful platform that facilitates comprehensive customer management and feedback capture
What is Listen360 ?
Listen360, as a customer engagement software, helps companies to collect the right insights, based on which they can spot flaws and fix them in no time. The solution’s nightly email digests and intuitive detractor alerts help businesses cultivate deep communication with individual customers, resulting in satisfied customers. The software keeps measuring the sentiments of each customer over time, which helps companies monitor the quality of their service. Listen360 has a positive impact on all businesses, regardless of size, role, or industry. A dashboard view provided by the software helps managers calculate Net Promoter Score, monitor dollar value, and improve visibility into trades across reporting lines. Organizations can also use the solution to provide an easy way to share referrals and promotions on their Twitter, Facebook and LinkedIn account. Additionally, businesses can use Listen360 to generate feedback via web portals, emails, IVR, or outbound phone calls.
Software company that helps you retain customers, generate referrals and increase loyalty.
Listen360 is a complete customer interaction platform that has an omnidirectional approach (according to its nomenclature). Drive reviews and recommendations with actionable feedback. Apply business intelligence gained from insights to revolutionize the customer experience. Create bespoke personalized trips to personalize engagement with your brand. Demonstrate empathy by responding promptly and accurately to customer comments or concerns. This helps gain a loyal consumer base with better engagement, conversion, and retention rates.
Actively market your products and services with great purchase story examples, using verified reviews. Encourage great positive reviews to support your campaigns and embed them across social media channels. Automate higher rankings with additional AdWord ratings to increase your CTRs. Create sustainable revenue streams and drive ROI with existing customer sentiment tracking and measurement metrics. Monitor your progress with various visitor activity trackers to ensure profitability.
Listen360 gives you the information you need to make smarter business decisions, determine which aspects of your customer experience need improvement, and which will have the biggest impact on your business. With real-time detractor alerts and nightly email digests, Listen360 helps you listen carefully, respond quickly, and cultivate the kind of loyalty that translates into personal recommendations from your satisfied customers. Rather than trying to measure loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure you deliver a consistent customer experience that ensures loyalty, along with profit, in the long run.
Listen360 Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Listen360, and as you may have guessed from the title, this review will tell you more about Listen360’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Listen360 Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Listen360 Cons
– Con : Not always the cheapest option : Customer Feedback Software average cost is $ 146,57 .
– Con : Custom integrations can come at a price.
Listen360 Features
Here is the list of the main features of this computer software :
– 360 Degree Feedback
– AI/Machine Learning
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Anonymous Feedback
– Call Reporting
– Commenting/Notes
– Communication Management
– Complaint Monitoring
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Questions
– Customizable Reports
– Customizable Templates
Main function & Pro Features
– 360 Degree Feedback
– AI/Machine Learning
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Anonymous Feedback
– Call Reporting
– Commenting/Notes
– Communication Management
– Complaint Monitoring
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Questions
– Customizable Reports
– Customizable Templates
Listen360 Integrations
Listen360 may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Listen360 Pricing
The Listen360 pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Listen360 offers several pricing plans :
– Listen360 : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Listen360 | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Listen360 is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
listen360 is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : 1.877.797.8466
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Listen360 ?
This software package is tailored to business needs : Public Administration, Medium Company, Large Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Orangetheory Fitness, Sport Clips, Mathnasium, United Planet Fitness Partners …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
Listen360 Screenshots & Images : UI, dashboard …
Listen360 Business Software Pricing
Listen360 Features & Overview
Listen360 Screenshot
Videos
Video #1
Video #2
Listen360 Reviews
Here is our opinion on Listen360 : this is a great customer feedback software to know .
Listen360 User Reviews & Ratings
Online and customer reviews of Listen360 software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 1515 followers on Twitter
Your Customer Review on Listen360
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Listen360 ? What is your likelihood to renew ?
FAQs
Why use a Customer Feedback Software ?
User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.
According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)
Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities
Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration
Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.
Customer Feedback Software Review
Company details
Developed by LISTEN360, Inc.
HQ location : Alpharetta
Founded in 2011 by Jay Kuhlman
Total revenue : $3.1M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit listen360.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Listen360 is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Listen360 Alternatives
If you’re understanding the drawbacks and you’re looking for a Listen360 alternative, there are more than 19 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Listen360 Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| LISTEN360 | $ | Per month / user | No |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
| VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to Listen360
– Customer Thermometer
– Survicate
– Qualaroo
– Zonka Feedback
– Medallia Experience Cloud
– Customer Complaint
– Biggrey Relations
– Survicate
– Satisfactory
– TopBox
You can also take a look at other business apps, like our Amplifi.io review and our Apache Subversion review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to Listen360 when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
