MetaCaseDesk
MetaCaseDesk : Reviews, Pricing, Features & Alternatives
MetaCaseDesk is a Help Desk Software. Review MetaCaseDesk : Overview & Pricing
MetaCaseDesk Overview : Features, Pricing, Reviews & Alternatives
MetaCaseDesk is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
MetaCaseDesk is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customers Support Customer support help desk and ticketings, Help Desk …
MetaCaseDesk prices are available on demand .
MetaCaseDesk is an advanced HelpDesk, ticketing, and case management solution for customers running Microsoft SharePoint 2013 and SharePoint 2010 on premises.
MetaCaseDesk: A SharePoint-based help desk, ticketing and case management solution.
What is MetaCaseDesk ?
MetaCaseDesk is an advanced HelpDesk, ticketing, and case management solution for customers running Microsoft SharePoint 2013 and SharePoint 2010 on premises. Office 365 customers have the option to use MetaCaseDesk in the MetaOption Cloud, and an optional sync component syncs data in your Office 365 SharePoint Online lists and libraries.
PeopleQlik’s performance management modules allow users to conduct performance reviews with a wide range of review types. Talent development can be facilitated by identifying key skills for employees to target and then putting them into training modules. Users can also take advantage of PeopleQlik HR bots, which conduct human conversations to provide real-time assistance to those with requests. PeopleQlik’s payroll module sets unique standards for global compliance and empowers people…
MetaCaseDesk – SharePoint-based case management, help desk and ticket management solution
MetaCaseDesk is an advanced HelpDesk, ticketing tool, and case management solution for customers running Microsoft SharePoint 2013 and SharePoint 2010 on premises. Office 365 customers have the option to use MetaCaseDesk on MetaOption Cloud, and a sync component optionally syncs data. to your Office 365 SharePoint Online lists and libraries.
MetaCaseDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is MetaCaseDesk, and as you may have guessed from the title, this review will tell you more about MetaCaseDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
MetaCaseDesk Pros : Key Benefits
– Local deployment options
– Dashboard
– SLA and notification settings
– Support web portal
– High Compatibility
MetaCaseDesk Cons
– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.
MetaCaseDesk Features
Here is the list of the main features of this computer software :
– Helpdesk
– help desk
Main function & Pro Features
– Cloud Services
MetaCaseDesk Integrations
MetaCaseDesk integrates with more than 1 applications & plugins like Microsoft SharePoint (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 MetaCaseDesk integrations
– Microsoft SharePoint
MetaCaseDesk Pricing
The MetaCaseDesk pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
MetaCaseDesk offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
MetaCaseDesk is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
metacasedesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use MetaCaseDesk ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : PR, IT, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
MetaCaseDesk Screenshots & Images : UI, dashboard …
MetaCaseDesk Business Software Pricing
MetaCaseDesk Features & Overview
MetaCaseDesk Screenshot
Videos
This video is no longer available
MetaCaseDesk Reviews
Here is our opinion on MetaCaseDesk : this is a decent help desk software to experiment .
MetaCaseDesk User Reviews & Ratings
Online and customer reviews of MetaCaseDesk software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Local deployment options
Popularity on social networks :
Your Customer Review on MetaCaseDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend MetaCaseDesk ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by METAOPTION, Inc. (@MetaCaseDesk on Twitter)
About MetaCaseDesk: MetaCaseDesk is an advanced helpdesk, ticketing and case management tool solution for customers running Microsoft SharePoint 2013 and SharePoint 2010 on premises. Office 365 customers have the option to use MetaCaseDesk on MetaOption Cloud, and an optional sync component syncs data back up. to your Office 365 SharePoint Online lists and libraries.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : case management | ticket office | helpdesk | sharepoint …
Website : visit metacasedesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on MetaCaseDesk is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
MetaCaseDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a MetaCaseDesk alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to MetaCaseDesk
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net
You can also take a look at other business apps, like our Mews Systems review and our Mimbus review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to MetaCaseDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
