Microsoft Dynamics 365
Microsoft Dynamics 365 : Reviews, Pricing, Features & Alternatives
$42.00
Microsoft Dynamics 365 is a Customer Relationship Management (CRM) Software. Price : $42. Review Microsoft Dynamics 365 : Overview & Pricing
Microsoft Dynamics 365 Overview : Features, Pricing, Reviews & Alternatives
Microsoft Dynamics 365 is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Microsoft Dynamics 365 is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Purchasing & Expenses, Warehouse & Dispatch, Business Management, Supply Chain Management …
Microsoft Dynamics 365 price starts from $ 42 per user and per month .
Dynamics 365 combines ERP with CRM to accelerate business growth.
What is Microsoft Dynamics 365 ?
Dynamics 365 provides an integrated software suite with functionality spanning sales, marketing, customer service, operations, finance, commerce, and human resource management.
It primarily focuses on the sales, marketing, and service industries, but Microsoft marketed it as a CRM platform and encouraged partners to use its proprietary framework to customize it.
Microsoft, as a player in digital transformation in France, helps individuals and companies around the world to fully exploit their potential.
positive customer experience is an increasingly important element for companies to attract and retain customers. Microsoft Dynamics Customer Engagement helps companies build long-term relationships with their customers by providing them with an exceptional experience based on knowledge and trust.
Today, the process of interaction with the client cannot be unique. It must be adaptable to each point of contact, to the client’s profile and to their activity. Intelligent customer engagement enables your business to build trusting relationships, retain customers, and improve understanding, while maximizing the productivity of your sales, customer service, and marketing professionals. With Microsoft Customer Engagement, we help your business deliver an exceptional customer experience.
Personalize the customer experience by engaging them at the right time, in the right place, throughout the journey.
Create proactive experiences by determining the best interaction with your customer based on data analysis.
Make customer engagement predictive by leveraging internal and external data to identify patterns and trends. Use relevant information to suggest or recommend optimization methods.
We help you make every customer interaction the best it can be, sell efficiently and productively, be ubiquitous, and market smarter.
Microsoft Dynamics CRM is our customer relationship management solution. (CRM) that enables companies to use smarter marketing, sell efficiently and productively, and be ubiquitous. We provide social insights, business intelligence, and productivity capabilities in a single Microsoft solution. We deliver Microsoft Dynamics CRM in the cloud, on-premises, or in a hybrid combination.
What is CRM? Customer relationship management, often referred to as a CRM, CRM system, or CRM software, is a business solution that helps companies improve marketing, sales, and customer service to achieve operational efficiency while time, improve the customer experience.
What can CRM do for my business? Customer relationship management (CRM) helps reduce costs and increase profitability by organizing and automating business processes that foster customer relationships and satisfaction for both sales and marketing activities and customer service. client. CRM solutions provide return on investment through the automation of marketing and sales operations and the optimization of customer service.
We also offer mobile CRM applications and platforms that allow you to manage your customer relationships on the go. your mobile devices, as well as tools that integrate data and statements extracted from social networks inserted directly into your CRM applications.
Microsoft Dynamics 365 provides integrated solutions that enable businesses to better track leads, automate field services, drive sales, and improve operations using mobile-ready business applications.
Microsoft CRM software
Microsoft Dynamics 365 Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Microsoft Dynamics 365, and as you may have guessed from the title, this review will tell you more about Microsoft Dynamics 365’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Microsoft Dynamics 365 Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Microsoft Dynamics 365 Cons
– Con : Custom integrations can come at a price.
Microsoft Dynamics 365 Features
Here is the list of the main features of this computer software :
– Data analysis
– Key Performance Indicators – KPIs
– Reporting – Reports
– Tracking – Tracking
– 24/7 accessibility
– Alerts – notifications – reminders
– Automation of actions
– Task management
– Document sharing
– Folder sharing
– Note sharing
– Planning – programming
– Event planning
– Teamwork
– Telephone call management
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Phone
– Social media management
– Audio management
Main function & Pro Features
– Graphics management
– Image management – photos
– media management
– Video management
– Certification of documents
– Database management
– Document management
– Import – Export data
– Document templates
– CRM
– Contact management
– Authentication
– Certifications – SAS 70 – ISO 27001-2 – TRUSTe
– AES encryption
– Data encryption
– Data encryption
– Data backup – backup
– Data security
– Business management
– Customer management
Microsoft Dynamics 365 Integrations
Microsoft Dynamics 365 integrates with more than 18 applications & plugins like Microsoft Power Automate, Microsoft SharePoint and Power BI (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Microsoft Dynamics 365 integrations
– Power BI
– Microsoft SharePoint
– Microsoft Power Automate
– Payment Rails
– SnapLogic
– Kloudless
– OneTrust
– UpLead
– Rydoo
– Microsoft Azure
– Microsoft Dynamics
– Microsoft Excel
– Microsoft Exchange
– Microsoft Office 365
– Microsoft OneDrive
– Microsoft Outlook
– Microsoft SharePoint
Microsoft Dynamics 365 Pricing
The Microsoft Dynamics 365 pricing plan starts from $ 42 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Microsoft Dynamics 365 offers several pricing plans :
– Professional : $ 42,00 per user / per month
– Sales Efficiency : $ 97,00 per user / per month
– Enterprise 360 : $ 33,70 per user / per month
– Enterprise : –
– Premium : –
| Professional | Sales Efficiency | Enterprise 360 | Enterprise | Premium |
| $42,00 | $97,00 | $33,70 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : $ 42,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Microsoft Dynamics 365 is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
microsoft-dynamics-365 is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : 01 56 77 17 77
Training options : …
Industry & Customers
Who use Microsoft Dynamics 365 ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom, Canada …
This web-based application is recommended for trades : Administrative, PR, Accounting, Management …
This cloud software is used in the sectors : Software, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Investance, 1G-Link Consulting, 1Pacte Provence Lbs, 2Itech Academy, 2S2I Groupe, 2S2I, A R C Monte-Carlo …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Microsoft Dynamics 365 Screenshots & Images : UI, dashboard …
Microsoft Dynamics 365 Business Software Pricing
Microsoft Dynamics 365 Features & Overview
Microsoft Dynamics 365 Screenshot
Microsoft Dynamics 365 Screenshot
Videos
Video #1
Video #2
Microsoft Dynamics 365 Reviews
Here is our opinion on Microsoft Dynamics 365 : this is an excellent customer relationship management (crm) software to trust .
Microsoft Dynamics 365 User Reviews & Ratings
Online and customer reviews of Microsoft Dynamics 365 software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Microsoft Dynamics 365 are its mobile support, full set of features, and scalability. Here are the benefits in detail:
Popularity on social networks : 1 subscribers on YouTube
Your Customer Review on Microsoft Dynamics 365
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Microsoft Dynamics 365 ? What is your likelihood to renew ?
FAQs
Why use a Customer Relationship Management (CRM) Software ?
CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.
According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)
Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management
Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm
Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.
Customer Relationship Management (CRM) Software Review
Company details
Developed by MICROSOFT, Inc. (@microsoft on Twitter)
HQ location : France
Founded in 1975 by Waseem Awwad
Total revenue :
Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : CRM | Dynamics-NAV | Microsoft Dynamics NAV | FrenchTech SAAS software | cloud …
Website : visit microsoft.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Microsoft Dynamics 365 is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Microsoft Dynamics 365 Alternatives
If you’re understanding the drawbacks and you’re looking for a Microsoft Dynamics 365 alternative, there are more than 72 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Microsoft Dynamics 365
– Oracle ERP
– SAP ERP
– ERPNext
– SAP Business One
– Sage X3
– Acumatica
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
SaaS alternatives
QuickBooks : It is an accounting software package. You can access and manage your books from your computer, laptop, tablet, or smartphone at any time. Create access privileges so your colleague or accountant can log in and work.
HubSpot : Attract, convert, close, and delight customers with HubSpot’s comprehensive set of marketing tools. HubSpot’s all-in-one marketing software helps 12,000+ businesses in 56 countries attract leads and convert them into customers.
NetSuite : complete system that includes accounting, CRM, inventory and e-commerce. With NetSuite, you can implement the full suite of business software to better manage your entire business, or start with a module and add features as needed.
Salesforce Sales Cloud : Sales Cloud puts everything you need at your fingertips, wherever you are. From social accounts and contacts to mobile, Chatter and Analytics, collaborating across your global organization and closing deals faster isn’t just possible, it’s easy.
Pipedrive : Channeling tool for active negotiators. Be super organized. Close deals in less time. Created by active sellers and serious web application developers.
You can also take a look at other business apps, like our Message Business review and our Vimeo review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Microsoft Dynamics 365 when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
