Mojo Helpdesk
Mojo Helpdesk : Reviews, Pricing, Features & Alternatives
$29.00
Mojo Helpdesk is a Customer Self-Service Software. Price : $30 (free trial available). Review Mojo Helpdesk : Overview & Pricing
Mojo Helpdesk Overview : Features, Pricing, Reviews & Alternatives
Mojo Helpdesk is a Customer Self-Service Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Mojo Helpdesk is listed as a Customer Self-Service Software and Customer Service & Support Software for companies and is used for Customers Support Self service supports …
Mojo Helpdesk price starts from $ 29,99 per user and per month (free trial available).
Mojo Helpdesk is help desk software for ticket management.
Simplified trade request tracking
The #1 help desk and ticket tracking software for great customer service
What is Mojo Helpdesk ?
Mojo Helpdesk is a comprehensive issue tracking software that assists organizations with their various business process monitoring installations. Brands can expect the same with their workflow management facilities, including bug fixes, customer and employee requests, maintenance requests, and more. It allows organizations to access a centralized platform for multiple requests, eliminating the need for spreadsheets and emails. Mojo Helpdesk uses its built-in knowledge base to reduce incoming requests. The software automates tasks like assigning and prioritizing tickets, as well as flagging them. Also, keeping track of minor details like customer and employee inquiries is no longer a tedious task with Mojo Helpdesk thanks to its request centralization feature. The software also promotes consistent levels of customer satisfaction through a self-service knowledge base equipped within it. Organizations can efficiently manage their assets, maintenance contracts, and more with the same solution. Other notable features include product problem logging, task assignment, integration sequence monitoring, as well as incident reporting and error management.
Help desk software that allows you to centralize, assign and track customer support requests as well as internal help desk tickets.
Mojo Helpdesk is a relatively simple online help desk for small businesses. It offers an affordable pricing plan starting at $24 for eleven agents and scales to the number of agents using the software.
Mojo Helpdesk is help desk software for ticket management.
Mojo Helpdesk is a cloud-based helpdesk system serving businesses of all sizes. It helps product, IT, facility maintenance, customer service, and operations managers manage internal support and customer service issues. Key features include ticket management, user management, workflow automation, SSL security, and reporting.
Mojo Helpdesk is a hosted helpdesk/ticket tracking application that enables organizations to centralize, assign, and track user requests. Use it to keep track of customer and technical support requests, internal task management, or anything else that shouldn’t go unnoticed. Mojo tracks requests until they are completed.
Mojo Helpdesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Self-Service tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Mojo Helpdesk, and as you may have guessed from the title, this review will tell you more about Mojo Helpdesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Mojo Helpdesk Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Mojo Helpdesk Cons
– Con : Custom integrations can come at a price.
Mojo Helpdesk Features
Here is the list of the main features of this computer software :
– Workflow
– Helpdesk
– Incident Management
– Data Export
– Document Storage
– Email Integration
– Known Issue Management
– Scheduling
– Automated Routing
– API
– Live Chat
– Contact Management
– Community Forums
– Customer Management
– Social Media Integration
– Data Import
– Customizable Branding
– External Integrations
– Knowledge Base
– Multi-User
Main function & Pro Features
– Workflow
– Helpdesk
– Incident Management
– Data Export
– Document Storage
– Email Integration
– Known Issue Management
– Scheduling
– Automated Routing
– API
– Live Chat
– Contact Management
– Community Forums
– Customer Management
– Social Media Integration
– Data Import
– Customizable Branding
– External Integrations
– Knowledge Base
– Multi-User
Mojo Helpdesk Integrations
Mojo Helpdesk integrates with more than 2 applications & plugins like Zapier and Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Mojo Helpdesk integrations
– Zapier
– Zapier
Mojo Helpdesk Pricing
The Mojo Helpdesk pricing plan starts from $ 29,99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Mojo Helpdesk offers several pricing plans :
– Mini Me : $ 0,00 per user / per month
– Professional : $ 29,99 per user / per month
– Company : $ 99,00 per user / per month
– Unlimited : $ 399,00 per user / per month
– Premium : –
| Mini Me | Professional | Company | Unlimited | Premium |
| $0,00 | $29,99 | $99,00 | $399,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Mojo Helpdesk Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : Freemium
Starting price : $ 29,99
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Mojo Helpdesk is a cloud-based Customer Self-Service platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
mojo-helpdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : +1 512-346-0360
Training options : …
Industry & Customers
Who use Mojo Helpdesk ?
This software package is tailored to business needs : Public Administration, Medium Company, Large Company …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Harvard University, LACMA, Miramax, RocketRoute, Michigan State University, Standford University, daskeyboard …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
Mojo Helpdesk Screenshots & Images : UI, dashboard …
Mojo Helpdesk Business Software Pricing
Mojo Helpdesk Features & Overview
Mojo Helpdesk Screenshot
Mojo Helpdesk Screenshot
Videos
Video #1
Video #2
Mojo Helpdesk Reviews
Here is our opinion on Mojo Helpdesk : this is an excellent customer self-service software to advise .
Mojo Helpdesk User Reviews & Ratings
Online and customer reviews of Mojo Helpdesk software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4,5/5
Functionality : 4,5/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 77%
User rating Very Good : 15%
User rating Average : 8%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 915 followers on Twitter
Your Customer Review on Mojo Helpdesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Mojo Helpdesk ? What is your likelihood to renew ?
FAQs
Why use a Customer Self-Service Software ?
Self-service customer support software is a platform that helps businesses manage and track customer inquiries and logs all queries. Self-service customer support software allows customers to find the solution to their post-purchase problem / pre-purchase questions themselves.
According to various sources, most used business software are : TeamSupport (market share : 0,20%), Talkus (0,10%), Microsoft Dynamics 365 for Customer Service (0,10%), HelpSpot (0,10%), Creative Virtual (0,10%)
Main functions are : help desk, IT service center, Live support software, call center software, Automating, Customer management
Main characteristics are : helpdesk, ticketing, customer service, customer support, office and productivity, real-time collaboration, service ticket organizer and priority, subscription notifications, ticket creation and dispatch, ticket reply, automatic replies, attachments, screencasts, SLA management, Forums, External knowledge base, Internal knowledge base, Portal customers, Live help chat, Customer and contact database, Self-service customer, OmniChannel support, customer service, customer support ‘support, itsm, knowledgebase, software as a service, ticket systemsupport, ticketing, contact management
Customer Self-Service Software Average Price : from $ 19,00 to $ 599,00 with an average price of $ 162,40 . We have identified more than 28 competitors on the market.
Customer Self-Service Software Review
Company details
Developed by METADOT, Inc. (@mojohelpdesk on Twitter)
HQ location : Texas
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Customer Self-Service Software
Schema : SoftwareApplication > BusinessApplication
Tags : customer service | customer support | helpdesk | itsm | knowledge base | software as a service | support ticket system | ticket office | contact management | customer feedback …
Website : visit mojohelpdesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Mojo Helpdesk is independent in order to highlight the strengths and weaknesses of this Customer Self-Service Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Mojo Helpdesk Alternatives
If you’re understanding the drawbacks and you’re looking for a Mojo Helpdesk alternative, there are more than 72 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Mojo Helpdesk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| MOJO HELPDESK | $26,1 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Mojo Helpdesk
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
– Help Scout
– Kpam
– Lithium
– Gorgias
– Livezilla
Free Alternatives to Mojo Helpdesk
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our uKit review and our AwareManager review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Customer Self-Service Software compare to Mojo Helpdesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
