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Natero is a Digital Customer Experience (CX) Software. Review Natero : Overview & Pricing

8.6 Expert Score
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Natero Overview : Features, Pricing, Reviews & Alternatives

Natero is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Natero is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Sales CRM CRMs …

Natero prices are available on demand .

Natero is a customer success management platform that helps B2B SaaS companies reduce churn and accelerate growth.

What is Natero ?

Developer of a cloud-based analytics platform designed to help businesses put actionable data directly into the hands of decision makers. The company’s analytics platform combines machine learning to predict user behavior and big data analytics to gain insights about the customer, enabling customers to maximize customer lifetime value and improve their products and services. processes.

Natero is the only customer success platform that fuses machine learning to predict behavior and big data analytics for deep customer insights. Natero’s machine learning algorithms proactively show customer success managers which accounts need their attention, why, and what to do about it. Our Customer Success platform evaluates hundreds of factors to accurately predict the behavior of your customers. Our platform captures everything you need to know about your customer. View health score, activity trends, billing information, support tickets, interaction history, and even detailed product usage data by user. Natero also includes a complete set of business intelligence tools focused on customer success. These tools help your team understand lifecycle changes, compare different account classes, measure process impact, and more. Don’t rely solely on anecdotal evidence. Our platform shows you what works and what should work. Create custom playbooks and analyze tactics to improve the way your team responds to customers. Monitor churn and churn rates, upsell revenue, and even workload using Customer Success Manager.

Natero is a customer success management platform that helps B2B SaaS companies reduce churn and accelerate growth.

Natero Review

Natero Review : Pros & Cons

Pros & Cons

When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Natero, and as you may have guessed from the title, this review will tell you more about Natero’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Natero Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Natero Cons

– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
 

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Natero Features

Here is the list of the main features of this computer software :

– SaaS software

Main function & Pro Features

– Cloud Services

Natero Integrations

Natero may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Natero Pricing

The Natero pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Natero offers several pricing plans :

– Standard : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Standard Start Professional Enterprise Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Natero is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

natero is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Natero ?

This software package is tailored to business needs : SME …

This web-based application is recommended for trades : Management, Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Rainforest, Geese, Freshdesk, Liftmatrix, Whitehat Security, Union Metrics, You Visit …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Shop Manager …)

Natero Screenshots & Images : UI, dashboard …

Natero Review

Natero Business Software Pricing

Natero Features

Natero Features & Overview

Natero Screenshot

Natero Screenshot

Videos

Video #1

YouTube video

 

Natero Reviews

Here is our opinion on Natero : this is a very popular digital customer experience (cx) software to recommend .

Natero User Reviews & Ratings

Online and customer reviews of Natero software are quite plentiful and overall very positive :

Overall rating : 4,3/5

Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,3/5
Ease of use : 4,3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 1 subscribers on YouTube

Your Customer Review on Natero

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Natero ? What is your likelihood to renew ?
 

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FAQs

Why use a Digital Customer Experience (CX) Software ?

A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.

According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)

Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office

Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data

Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.

Digital Customer Experience (CX) Software Review

Digital Customer Experience (CX) Software Review

Company details

Developed by NATERO, Inc. (@NateroEngine on Twitter)
HQ location : USA
Founded in 2012 by Craig Soules
Total revenue : $33.6K

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit natero.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Natero is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Natero Alternatives

If you’re understanding the drawbacks and you’re looking for a Natero alternative, there are more than 61 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Natero

– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax
– Lithium
– Spectoos
– Freshdesk
– Viaspeech
– Narvar

You can also take a look at other business apps, like our Devart ODBC Driver review and our Deskera eTraining review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Natero when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Digital Customer Experience (CX) Software

 

8.6Expert Score
Natero Review
Natero is a very popular digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
8.6
Functionnality
8.6
Integrations
8.6
Customer support
8.6
Value for money
8.6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
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