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Netomi : Reviews, Pricing, Features & Alternatives

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Netomi is a Consumer Video Chat Software. Review Netomi : Overview & Pricing

9.2 Expert Score
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Netomi Overview : Features, Pricing, Reviews & Alternatives

Netomi is a Consumer Video Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Netomi is listed as a Consumer Video Chat Software and Customer Service & Support Software for companies and is used for Customer Service, Customer Chat, Customer Experience …

Netomi prices are available on demand .

An AI platform for customer service that enables brands to automate high-quality, proactive resolutions to customer inquiries via email, chat, and social media.

What is Netomi ?

Netomi is an enterprise AI platform for customer service that enables businesses to automate high-quality support via email, chat, and social media. msg.ai works together with a company’s human agents to address recurring problems, providing practical and immediate solutions through the most important channels. The platform’s deep learning natural language understanding engine enables AI to take the next best action, ensuring high-quality support at all times. Netomi integrates easily into an organization’s business systems, allowing businesses to become proactive with support, alerting customers to an issue before they contact a business.

Autonomous customer service

Netomi Review

Netomi Review : Pros & Cons

Pros & Cons

When it comes to finding the right Consumer Video Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Netomi, and as you may have guessed from the title, this review will tell you more about Netomi’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Netomi Pros : Key Benefits

– Built for business

– Process and system integrations

– Natural language understanding

– Agent / Human Collaboration

– AI studio

– Continuous Reinforcement Learning

Netomi Cons

– Con : Not always the cheapest option : Consumer Video Chat Software average cost is $ 46,75 .
– Con : Custom integrations can come at a price.
 

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Netomi Features

Here is the list of the main features of this computer software :

– A/B Testing
– Email Integration
– Notifications
– Analytics
– Data Import
– External Integrations
– API
– Chat
– Multi-User

Main function & Pro Features

– Cloud Services

Netomi Integrations

Netomi may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Netomi Pricing

The Netomi pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Netomi offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Netomi is a cloud-based Consumer Video Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

netomi is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Spanish, Spanish, German, Indonesian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Netomi ?

This software package is tailored to business needs : Large Companys …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Startup …)

Netomi Screenshots & Images : UI, dashboard …

Netomi Review

Netomi Business Software Pricing

Netomi Features

Netomi Features & Overview

Netomi Screenshot

Netomi Screenshot

Videos

This video is no longer available  

Netomi Reviews

Here is our opinion on Netomi : this is an excellent consumer video chat software to know .

Netomi User Reviews & Ratings

Online and customer reviews of Netomi software are quite plentiful and overall very positive :

Overall rating : 4,6/5

Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 482 followers on Twitter

Your Customer Review on Netomi

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Netomi ? What is your likelihood to renew ?
 

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FAQs

Why use a Consumer Video Chat Software ?

Video chat customer support software allows businesses to interact with customers and prospects who visit the website. Employees can provide pre-sales / after-sales service and assistance via chat / webcam.

Main functions are : Real-time chat with consumers, Proactive chats, Chat monitoring, Visitor Tracking, Chat transcripts, Sharing of external organizations

Main characteristics are : Outside Organization Sharing, Embeddable Website Widget, Multimedia Help Desk, Multilingual, Live Chat Support, Help Desk, Customer Support, Live Chat, Web Conferencing, Live Support, Online Collaboration, Desktop & productivity, customer support, file sharing, image sharing, live chat, remote desktop support, sales, text chat, web based, video chat, cobrowse software, contact center software, customer service, sharing file manager, web based, remote support

Consumer Video Chat Software Average Price : from $ 29,00 to $ 69,00 with an average price of $ 46,75 . We have identified more than 22 competitors on the market.

Consumer Video Chat Software Review

Consumer Video Chat Software Review

Company details

Developed by NETOMI, Inc. (@netomi_official on Twitter)
HQ location : USA
Founded in 2016 by Puneet Mehta
Total revenue : $4200000

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Consumer Video Chat Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit netomi.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Netomi is independent in order to highlight the strengths and weaknesses of this Consumer Video Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Netomi Alternatives

If you’re understanding the drawbacks and you’re looking for a Netomi alternative, there are more than 21 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Netomi

– Article Forge
– Slazzer
– Murf AI
– WordAi
– accessiBe
– Ampliz
– HappyFox
– Tagove
– VeriShow
– Whisbi

SaaS alternatives

tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.

LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.

Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.

Zopim : Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.

Drift : Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real time, from anywhere.

You can also take a look at other business apps, like our NetSuite CRM+ review and our Newforma review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Consumer Video Chat Software compare to Netomi when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Consumer Video Chat Software

 

9.2Expert Score
Netomi Review
Netomi is an excellent consumer video chat SaaS software to know for your company or business.
Ease of use
9.2
Functionnality
9.2
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • Built for business
CONS
  • Not always the cheapest option
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