Next Caller
Next Caller : Reviews, Pricing, Features & Alternatives
Next Caller is a Call Center Software. Review Next Caller : Overview & Pricing
Next Caller Overview : Features, Pricing, Reviews & Alternatives
Next Caller is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Next Caller is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Operations and productivity Communications Cloud contact centers …
Next Caller prices are available on demand .
Next Generation Call Center is a fully IP call center system based on the following technologies: Softswitch, IP, Distributed Processing, OSA/Parlay and Multimedia Unified Access.
What is Next Caller ?
Next Caller software is a platform used to optimize the customer experience with call verification and phishing detection. The software offers VeriCall to identify the threat level on each phone call within 200 milliseconds of immediately answering. A machine learning solution enables your business to make real-time routing and authentication decisions within your IVR. Call centers, small and medium businesses use the software.
Identify incoming phone numbers and increase sales conversion with accurate, real-time call data. Accurately detect phishing scams before you pick up the phone and intelligently route your incoming calls
Next Caller Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Next Caller, and as you may have guessed from the title, this review will tell you more about Next Caller’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Next Caller Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Next Caller Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
Next Caller Features
Here is the list of the main features of this computer software :
– 75% Authentication
– Offline P.O.C.
– Live API integration
– 200ms Response Time after answer
Main function & Pro Features
– Cloud Services
Next Caller Integrations
Next Caller may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Next Caller Pricing
The Next Caller pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Next Caller offers several pricing plans :
– Next Caller : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Next Caller | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Next Caller is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
next-caller is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +1 844-698-2255
Training options : …
Industry & Customers
Who use Next Caller ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
Next Caller Screenshots & Images : UI, dashboard …
Next Caller Business Software Pricing
Next Caller Features & Overview
Next Caller Screenshot
Videos
Video #1
Next Caller Reviews
Here is our opinion on Next Caller : this is a fluid call center software to investigate .
Next Caller User Reviews & Ratings
Online and customer reviews of Next Caller software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 521 followers on LinkedIn
Your Customer Review on Next Caller
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Next Caller ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by NEXT, Inc.
HQ location : USA
Founded in 2014 by Ian Roncoroni
Total revenue : $240000
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : Caller Authentication | Caller ID | Caller name | Caller Verification | Customer identification | Customer service | Identification | Reverse Search | Anti-fraud | Call Center Security …
Website : visit nextcaller.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Next Caller is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Next Caller Alternatives
If you’re understanding the drawbacks and you’re looking for a Next Caller alternative, there are more than 61 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Next Caller Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| NEXT CALLER | $ | Per month / user | No |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
| VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to Next Caller
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
– Nuacom
– Kiamo
– Salesforce Care
– Zendesk Talk
– Easycall Cloud
You can also take a look at other business apps, like our Render review and our nGUVU review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Next Caller when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
