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Pivotal CRM : Reviews, Pricing, Features & Alternatives

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Pivotal CRM is a CRM Software. Review Pivotal CRM : Overview & Pricing

8.4 Expert Score
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Pivotal CRM Overview : Features, Pricing, Reviews & Alternatives

Pivotal CRM is a CRM Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Pivotal CRM is listed as a CRM Software for companies and is used for CRM, Social CRM Tools, Marketing Automation, Knowledge Base …

Pivotal CRM prices are available on demand .

Pivotal CRM, the powerful, flexible and reliable solution that provides you with smart reports. Available anywhere thanks to its mobile access!

What is Pivotal CRM ?

Unlike most CRM solutions, Pivotal is built on a flexible platform that gives you a personalized CRM experience based on your business processes, not the other way around. Pivotal CRM is backed by a full suite of affordable, easy-to-use, and configurable services for any organization in any industry. Whether you want to manage the implementation yourself, with a partner, or entrust it to us, we can meet all your needs. We can even take care of full application management and hosting if you prefer, with the ability to bring the solution on-site when you’re ready.

Pivotal is designed to enable personalized experiences based on specific business processes, not the other way around. It automates sales, marketing, customer service, and contact management functions, enabling you to generate and capture leads, win more business, increase customer satisfaction, and drive growth. Pivotal CRM is now owned and supported by Avolin since its sale by Aptean in 2018.

Pivotal CRM is an on-premises customer relationship management (CRM) solution that suits businesses of all sizes, helping them manage various CRM processes. It includes marketing automation, lead management, sales force automation, customer support and contact center as core modules, and also supports online self-service and partner management modules, social CRM, applications and data management. Industry-specific versions of Pivotal CRM are available for homebuilding and real estate, as well as financial services, including versions for capital markets, institutional asset management, wholesale mutual funds, commercial banking, and private banking/asset management. heritage. The solution is also used in the field of health and medicine…

Pivotal CRM, the powerful, flexible and reliable solution that provides you with smart reports. Available anywhere thanks to its mobile access!

Attracting and retaining customers is an essential part of building your business success. For this, you need a suitable CRM that adapts to your strategy. Formerly Aptean Pivotal CRM, since 2018 the solution is now wholly part of the American group Avolin Software. This company publishes business software solutions in the areas of customer relationship management (CRM), knowledge management, IT support, and also supply chain management. Designed based on user feedback, Pivotal CRM offers great flexibility and customization that allows companies to tailor their system precisely to user needs. Automate sales, marketing, customer service, and contact management for speed and productivity. Pivotal CRM drives you toward a customer acquisition strategy, positive sales growth, and improved customer satisfaction. You also have the option to host the solution, in the 100% secure AWS cloud or in a hybrid version, you implement Pivotal CRM according to your wishes and needs. Especially since the software offers a mobile version to accompany your teams during their business trips. Another benefit of the solution, Pivotal CRM allows you to establish a high-level customer relationship. Thus, customer loyalty and satisfaction will no longer be a secret for you. Creation of marketing campaigns, lead generation, customer interaction but also their follow-up, everything is planned! As for the workspace, it is designed to boost the productivity of your sellers. Dashboards, information updates, reports and analysis in real time, support you in your daily decisions. For its board, this one stands out for its workflow-based construction. In other words, each user will have a dashboard adapted to their role in the company. It also highlights essential data for commercial activity: sales pipeline, opportunities, your prospects’ scores… You will find these data through your personalized action center. Let’s talk statistics. As you know, these are necessary for the proper management of a business. That’s why Pivota CRM gives you an advanced overview of your business activity. The solution has also thought about your comfort. In fact, it seamlessly integrates with Microsoft Outlook. Thus, you can display and share customer information, link your documents. Your activities are also automatically added to your calendar. Organization guaranteed! To meet your needs as much as possible, Pivotal CRM offers you 3 different packages to suit each company: Standard: you will have access to the creation of tickets as well as the knowledge base of the solution Gold: it offers functional solutions with a range of advantages to meet your needs Platinum: the full version of the solution added to a personalized assistance worthy of a concierge service!

Pivotal CRM Review

Pivotal CRM Review : Pros & Cons

Pros & Cons

When it comes to finding the right CRM tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Pivotal CRM, and as you may have guessed from the title, this review will tell you more about Pivotal CRM’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Pivotal CRM Pros : Key Benefits

– If you’re ready to take your organization to the next level, Pivotal CRM is well positioned to get you there by aligning your business processes with the technology needed to streamline your operations so you can aim for bigger things. Develop, grow and grow your business with a CRM that adapts to the needs of your customers.

– Shorten your sales cycle and achieve your goals with time-saving tools and repeatable processes

– Within Pivotal CRM, you can maximize your competitive advantage and reap tremendous benefits:

– Lay the foundation for future sales by providing customers with responsive, attentive and personalized customer service.

– Delight your sales team with more, better quality leads and get there with less effort

– Generate real and tangible value from social channels

– Give your most valuable sales and service employees access to customer data, wherever they are

– Facilitate business relationships with your organization. Help your partners to sell and evaluate their performance more easily

Pivotal CRM Cons

– Con : Not always the cheapest option : CRM Software average cost is $ 102 .
– Con : Custom integrations can come at a price.
 

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Pivotal CRM Features

Here is the list of the main features of this computer software :

– List Management
– Activity Dashboard
– Call Logging
– Activity Management
– Referral Tracking
– Activity Tracking
– Product Catalog
– Configurable Workflow
– Customer Support
– Contact Database
– Contact Management
– Contact Management
– Project Management
– Forecasting
– Marketing Automation
– Interaction Tracking
– Quotes (Proposals)
– Lead Capture
– Lead Scoring
– Lead Generation

Main function & Pro Features

– Lead Management
– Mobile Access
– Opportunity Management
– Prospecting Tools
– Real Time Data
– Reminders
– Reporting & Statistics
– Reporting/Analytics
– Sales Forecasting
– Third Party Integrations
– Workflow Management
– Customer relationship management (CRM)
– Data analysis
– Statistical analysis
– SFA (Sales Force Automation) / Sales force management
– Mobile app
– Dashboards
– Service automation
– Marketing automation
– Sales Force Automation

Pivotal CRM Integrations

Pivotal CRM may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Pivotal CRM Pricing

The Pivotal CRM pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Pivotal CRM offers several pricing plans :

– Pivotal CRM : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Pivotal CRM Start Professional Enterprise Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Pivotal CRM is a cloud-based CRM platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

pivotal-crm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Chinese, Spanish, Japanese, Portuguese, Swedish, Finnish, Japanese …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Phone Support, Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Pivotal CRM ?

This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom, Canada …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Software, Financial services, Hospitals and health care …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Revzilladotcom, Vadilal Industries Ltd, Double Negative Ltd, Ffr, National Audubon Society …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)

Pivotal CRM Screenshots & Images : UI, dashboard …

Pivotal CRM Review

Pivotal CRM Business Software Pricing

Pivotal CRM Features

Pivotal CRM Features & Overview

Pivotal CRM Screenshot

Pivotal CRM Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Pivotal CRM Reviews

Here is our opinion on Pivotal CRM : this is an easy-to-use crm software to know .

Pivotal CRM User Reviews & Ratings

Online and customer reviews of Pivotal CRM software are quite plentiful and overall very positive :

Overall rating : 4,2/5

Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

The main benefits of Pivotal CRM are the shortening of the sales cycle, allowing you to reach your goals faster, and the integration with your existing systems.

Popularity on social networks :

Your Customer Review on Pivotal CRM

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Pivotal CRM ? What is your likelihood to renew ?
 

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FAQs

Why use a CRM Software ?

CRM software is software that automates and manages an organization’s customer lifecycle. It is typically used by the sales team, sales representatives, and call center representatives to maintain contact with customers and respond quickly to their needs.

According to various sources, most used business software are : vCita (market share : 74,60%), SAP Sales (40,10%), Hubspot (24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), Conga (3,70%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%)

Main functions are : Sales force automation, Marketing integration, Customer service and support, Help Desk Automation, CRM and prospecting, Project management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management

CRM Software Average Price : from $ 5,00 to $ 199,00 with an average price of $ 102,00 . We have identified more than 1240 competitors on the market.

CRM Software Review

CRM Software Review

Company details

Developed by PIVOTAL CRM, Inc.
HQ location : Texas
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit avolin.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Pivotal CRM is independent in order to highlight the strengths and weaknesses of this CRM Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Pivotal CRM Alternatives

If you’re understanding the drawbacks and you’re looking for a Pivotal CRM alternative, there are more than 58 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Pivotal CRM Pricing Against Competitors

Software Starting Price Billed Free Trial
PIVOTAL CRM $ Per month / user No
ZOHO CRM $14 Per month / user Yes
SALESFORCE $25 Per month / user Yes
PIPEDRIVE $12,5 Per month / user Yes
SUGARCRM $52 Per month / user Yes
KEAP $40 Per month / user Yes
FRESHSALES $15 Per month / user Yes
INSIGHTLY $29 Per month / user Yes
NIMBLE $19 Per month / user Yes
NUTSHELL $19 Per month / user Yes

 

Top 10 Alternatives & Competitors to Pivotal CRM

– Zoho CRM
– Salesforce Sales Cloud
– Thryv
– Freshsales
– EngageBay
– Axonaut
– Eudonet
– Vtiger
– Splio
– Zoho CRM

Free Alternatives to Pivotal CRM

– Zoho CRM
– Freshsales
– Vtiger

You can also take a look at other business apps, like our Cincom CPQ review and our MailMunch review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software to find out which one is right for your needs. Discover how these CRM Software compare to Pivotal CRM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare CRM Software

 

8.4Expert Score
Pivotal CRM Review
Pivotal CRM is an easy-to-use crm SaaS software to know for your company or business.
Ease of use
8.4
Functionnality
7.8
Integrations
7.8
Customer support
7.8
Value for money
7.8
PROS
  • If you're ready to take your organization to the next level, Pivotal CRM is well positioned to get you there by aligning your business processes with the technology needed to streamline your operations so you can aim for bigger things
CONS
  • Not always the cheapest option
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