Promoter.io
Promoter.io : Reviews, Pricing, Features & Alternatives
$29.00
Promoter.io is a Sales Engagement Platform Software. Price : $29 (free trial available). Review Promoter.io : Overview & Pricing
Promoter.io Overview : Features, Pricing, Reviews & Alternatives
Promoter.io is a Sales Engagement Platform Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Promoter.io is listed as a Sales Engagement Platform Software and Customer Engagement Software for companies and is used for NPS, Feedback Management, eCommerce, Payment Processing …
Promoter.io price starts from $ 29 per user and per month (free trial available).
Promoter is designed to capture accurate and actionable customer feedback, reducing churn and driving growth.
Towards an Nps survey tool and beyond
What is Promoter.io ?
Promoter is an enterprise feedback management software used to capture customer feedback using the Net Promoter system. You can easily create a survey and engage with your customers in a channel to get feedback with the promoter. You can also measure and analyze key segments of customer feedback to understand how customers feel and predict their behavior. Customer feedback can also be taken into account to improve and strengthen the existing relationship and develop a feeling of customer trust and loyalty. Promoter’s easy-to-use dashboard with its stunning user interface allows you to manage and respond to customer feedback on the dashboard, without having to switch between customer emails. Their analytics tools filter NPS data by different variables, providing insights into your performance and helping you understand your types of customers. Promoter goes beyond being a great NPS survey tool, uncovering the preferences of your ideal customers to create more powerful marketing efforts that produce significantly better sales results. The reliable and complete solution of Promoter helps users to navigate through the phase of an optimal approche of Net Promoter, which will result in some of the best responses, exploitable client comments, accurate information and a quick croissance of the clientele.
Promoter.io provides customer loyalty measurement using the Net Promoter system. It uses two questions (How likely are you to recommend us to a friend? and What is the main reason for your answer?) to determine the NPS score and identify which segment of the customer relationship users should focus on.
In addition to providing surveys, the platform allows you to customize campaign emails by providing email templates as a base. There is also an intuitive dashboard that displays NPS score, survey rank, and trending keywords that customers are using in their interaction with product or service providers.
Provider of a customer loyalty analytics platform designed to automate the delivery, calculation and feedback loop of industry standard metrics. The company’s platform enables measuring and tracking customer uptake using the Net Promoter system, allowing businesses to easily collect rating data and drive organic growth while gathering actionable insights about customers.
The easiest and most effective way to collect feedback from your customers. Build customer loyalty with the Net Promoter system. Launch your first survey in minutes, no engineering required.
It helps businesses understand the true voice of the customer by letting them easily create, launch, measure, participate, and act on Net Promoter campaigns, all in one place. It changed that by offering a web-based platform to easily create and manage your campaigns.
It helps businesses understand the true voice of the customer by letting them easily create, launch, measure, participate, and act on Net Promoter campaigns, all in one place. It changed that by offering a web-based platform to easily create and manage your campaigns.
Promoter.io is the easiest and most effective way to measure and track customer loyalty using the Net Promoter System.
Promoter.io Review : Pros & Cons
Pros & Cons
When it comes to finding the right Sales Engagement Platform tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Promoter.io, and as you may have guessed from the title, this review will tell you more about Promoter.io’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Promoter.io Pros : Key Benefits
– A wide range of languages are supported, allowing companies to survey their global customer base.
– Beautifully simple email
– Historical customer sentiment can be tracked to provide insights into the impacts of product and marketing initiatives.
– internationalization
– Multiple campaigns can be set up to manage and organize customer feedback on different brands or products.
– Users can define scenarios to generate automatic alerts when new customer comments meet selected criteria.
– Segmented campaigns
– Users can review and respond to individual customer comments and use pre-formatted responses for recurring issues.
– Instant and drip surveys
– Feedback Submission
Promoter.io Cons
– Con : Custom integrations can come at a price.
Promoter.io Features
Here is the list of the main features of this computer software :
– 24/7 accessibility
– Campaign management
– time management
– Business management
– Customer management
– Email Marketing
– 360 Degree Feedback
– Third-party Integration
– API
– Feedback Management
– Activity Dashboard
– Reporting (Analytics)
– Anonymous Feedback
– Sentiment Analysis
– CRM
– Commenting/Notes
– Customer Segmentation
– Customizable Templates
– Feedback Management
– Mobile Survey
Main function & Pro Features
– Multi-Channel Distribution
– Multi-Language
– NPS Survey Structure
– NPS of Customers
– Negative Feedback Management
– Pulse Surveys
– Real Time Analytics
– Real Time Data
– Real Time Reporting
– Reminders
– Reporting & Statistics
– Reporting/Analytics
– Segmentation
– Sentiment Analysis
– Survey/Poll Management
– Surveys & Feedback
– Text Analysis
– Third Party Integrations
– Trend Analysis
– Dashboard
Promoter.io Integrations
Promoter.io integrates with more than 14 applications & plugins like Slack, Salesforce and DocuSign (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Promoter.io integrations
– DocuSign
– Salesforce
– Slack
– Zapier
Promoter.io Pricing
The Promoter.io pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Promoter.io offers several pricing plans :
– Hobby : $ 29,00 per user / per month
– Starter : $ 49,00 per user / per month
– Pro : $ 99,00 per user / per month
– Growth : $ 249,00 per user / per month
– Rainmaker : $ 499,00 per user / per month
| Hobby | Starter | Pro | Growth | Rainmaker |
| $29,00 | $49,00 | $99,00 | $249,00 | $499,00 |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Promoter.io Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Available
Free plan : Yes
Freemium : Freemium
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Promoter.io is a cloud-based Sales Engagement Platform platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
promoter-io is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 855-435-5777
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Promoter.io ?
This software package is tailored to business needs : Public Administration, Craftsman, Non Profit …
This web-based application is recommended for trades : PR, Marketing, Human Ressources, Sales …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Outdoor Voices, LovePop, Hatch, Care of, Outdoorsy …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Promoter.io Screenshots & Images : UI, dashboard …
Promoter.io Business Software Pricing
Promoter.io Features & Overview
Promoter.io Screenshot
Promoter.io Screenshot
Videos
Video #1
Video #2
Promoter.io Reviews
Here is our opinion on Promoter.io : this is an excellent sales engagement platform software to know .
Promoter.io User Reviews & Ratings
Online and customer reviews of Promoter.io software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 2,9/5
Functionality : 4,2/5
Usefulness : 2,9/5
Ease of use : 2,9/5
User rating Excellent : 74%
User rating Very Good : 21%
User rating Average : 0%
User rating Poor : 3%
User rating Terrible : 3%
Pick up and connect.
Popularity on social networks : 2009 followers on Twitter
Your Customer Review on Promoter.io
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Promoter.io ? What is your likelihood to renew ?
FAQs
Why use a Sales Engagement Platform Software ?
An engagement and conversion software is an integrated software suite combining functionalities related to customer relationship management (CRM), sales activation and acceleration, collaboration and communication, as well as reporting and analysis. It helps the sales team interact and engage with prospects and customers across multiple touchpoints, including email, call, text, and social media.
According to various sources, most used business software are : Google Conversion Tracking (market share : 64,40%), Google Website Optimizer (6,20%), Gainsight (4,40%), Trusted Shops (0,80%), Sumome (0,70%), SalesForce Personalization Builder (0,40%), Chameleon (0,30%), Feefo (0,20%), SEOGears – Online Marketing and Design Solutions (0,20%), Zoho Desk (0,10%), Optimove (0,10%), Picreel (0,10%), Appcues (0,10%), Evergage (0,10%), Woobox (0,10%), Adobe Test&Target (0,10%)
Main functions are : Email management, Email Tracking, lead management, Sales call management, Sales campaign management, Customer data management
Main characteristics are : engagement, Growth Growth, Growth hack, extensions, Call to action button, Add hyperlinks, Add image, Sniply bar, engagement, blogging, chat customers, contact forms, customer chat, intent to exit, exit popup, follow up mail, geotargeting, form builder, share to facebook, share to twitter, lead generation, live chat, mailchimp integration, notification bar, poll baralert, autoresponder, Google Analytics integration, behavioral targeting, office automation and productivity, automatic mail tracking
Sales Engagement Platform Software Average Price : from $ 19,00 to $ 490,00 with an average price of $ 116,60 . We have identified more than 85 competitors on the market.
Sales Engagement Platform Software Review
Company details
Developed by PROMOTER.IO, Inc. (@Promoter_io on Twitter)
About Promoter.io – The easiest and most effective way to capture actionable customer feedback.
HQ location : USA
Founded in 2013 by Chad Keck
Total revenue : $1.3M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Sales Engagement Platform Software
Schema : SoftwareApplication > BusinessApplication
Tags : commitment …
Website : visit promoter.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Promoter.io is independent in order to highlight the strengths and weaknesses of this Sales Engagement Platform Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Promoter.io Alternatives
If you’re understanding the drawbacks and you’re looking for a Promoter.io alternative, there are more than 33 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Promoter.io Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| PROMOTER.IO | $100 | Per month / user | Yes |
| ZONKA FEEDBACK | $24 | Per month / user | Yes |
| TRUSTMARY | $190 | Per month / user | Yes |
| STARTQUESTION | $41 | Per month / user | Yes |
| CUSTOMER.GURU | $50 | Per month / user | Yes |
| SOLUCX | $ | Per month / user | No |
| BINDS.CO | $ | Per month / user | No |
| YESINSIGHTS | $20 | Per month / user | Yes |
| CLEARLYRATED | $ | Per month / user | No |
| SURVEYLEGEND | $15 | Per month / user | No |
Top 10 Alternatives & Competitors to Promoter io
– SurveyMonkey
– Alchemer
– Checkbox Survey
– Customer Thermometer
– Survicate
– Crisp
– Planhat
– PushAlert
– Bazaarvoice
– Beamer
Free Alternatives to Promoter.io
– SurveyLegend
– Thermostat
– HockeyStack Surveys
SaaS alternatives
Inspectlet : Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See all mouse movement, scrolling, clicks, and keystrokes on your site. You’ll never have to wonder how visitors use your site again.
FullStory : FullStory’s unrivaled analytics engine automatically indexes every digital interaction with your site or app, empowering teams to measure, validate, and act on every experience at scale.
LogRocket : LogRocket helps product teams create better experiences for their users. By recording video of user sessions along with logs and network data, LogRocket reveals UX issues and reveals the root cause of every error.
Qualaroo : Once you’ve implemented the Qualaroo code (it usually only takes a few minutes), you can easily target a survey question or two when users make decisions on your website. Your customers will see it slide up from the bottom right corner of your site.
UserTesting : UserTesting provides usability testing on demand. You create the test and we will get the testers. We enable you to “look over the shoulder” of your target audience as they use your website, so you can see and hear where users are stuck and why they’re leaving.
You can also take a look at other business apps, like our karmaCRM review and our Gantter review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Sales Engagement Platform Software compare to Promoter.io when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
