Qualtrics CustomerXM
Qualtrics CustomerXM : Reviews, Pricing, Features & Alternatives
$1,500.00
Qualtrics CustomerXM is an User Satisfaction Software. Price : $1500 (free trial available). Review Qualtrics CustomerXM : Overview & Pricing
Qualtrics CustomerXM Overview : Features, Pricing, Reviews & Alternatives
Qualtrics CustomerXM is an User Satisfaction Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Qualtrics CustomerXM is listed as a User Satisfaction Software and Customer Satisfaction Software for companies and is used for Customer Loyalty, Customer Engagement, NPS, Brand Management …
Qualtrics CustomerXM price starts from $ 1500 per user and per month (free trial available).
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Customer Experience Management (CXM) Platform
What is Qualtrics CustomerXM ?
Qualtrics CustomerXM is a customer experience management (CXM) platform designed to help businesses collect feedback across multiple channels and improve the digital customer journey. Key features include personalized consumer insights, trend analysis, online reputation management, and behavior-based predictions.
Real-time customer insights that drive action across the organization. Deliver innovative customer experiences with the most powerful and agile experience management platform.
Qualtrics CustomerXM Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Satisfaction tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Qualtrics CustomerXM, and as you may have guessed from the title, this review will tell you more about Qualtrics CustomerXM’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Qualtrics CustomerXM Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Qualtrics CustomerXM Cons
– Con : Custom integrations can come at a price.
Qualtrics CustomerXM Features
Here is the list of the main features of this computer software :
– 360 Degree Feedback
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Anonymous Feedback
– Approval Process Control
– Artwork Management
– Assignment Management
– Automated Routing
– Behavior Tracking
– Brand Guidelines
– CRM
– Campaign Management
– Case Management
– Change Management
– Churn Management
– Communication Management
– Complaint Monitoring
– Customer Complaint Tracking
Main function & Pro Features
– 360 Degree Feedback
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Anonymous Feedback
– Approval Process Control
– Artwork Management
– Assignment Management
– Automated Routing
– Behavior Tracking
– Brand Guidelines
– CRM
– Campaign Management
– Case Management
– Change Management
– Churn Management
– Communication Management
– Complaint Monitoring
– Customer Complaint Tracking
Qualtrics CustomerXM Integrations
Qualtrics CustomerXM integrates with more than 25 applications & plugins like Tremendous, Xoxoday Plum and LogRocket (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Qualtrics CustomerXM integrations
– Slack
– Salesforce Sales Cloud
– Jira
– Zapier
– Freshdesk
– Zendesk
– Tableau
– Grade.us
– Integromat
– Marketo Engage
– Tango Card
– Mavenlink
– Pendo
– Adobe Analytics
– ReviewTrackers
– Contentsquare
– Reputation
– UserTesting
– ServiceNow
– FullStory
Qualtrics CustomerXM Pricing
The Qualtrics CustomerXM pricing plan starts from $ 1500 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Qualtrics CustomerXM offers several pricing plans :
– Free Trial : $ 1500,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $1500,00 | – | – | – | – |
| Per year | Per year | Per year | Per year | Per year |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 1500,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Qualtrics CustomerXM is a cloud-based User Satisfaction platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
qualtrics-customerxm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, French, German, Dutch …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Qualtrics CustomerXM ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
Qualtrics CustomerXM Screenshots & Images : UI, dashboard …
Qualtrics CustomerXM Business Software Pricing
Qualtrics CustomerXM Features & Overview
Qualtrics CustomerXM Screenshot
Videos
Video #1
Qualtrics CustomerXM Reviews
Here is our opinion on Qualtrics CustomerXM : this is a great user satisfaction software to trust .
Qualtrics CustomerXM User Reviews & Ratings
Online and customer reviews of Qualtrics CustomerXM software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,4/5
Functionality : 4,5/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Not just for surveys
Popularity on social networks :
Your Customer Review on Qualtrics CustomerXM
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Qualtrics CustomerXM ? What is your likelihood to renew ?
FAQs
Why use a User Satisfaction Software ?
User Satisfaction Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
User Satisfaction Software Review
Company details
Developed by QUALTRICS, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > User Satisfaction Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit qualtrics.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Qualtrics CustomerXM is independent in order to highlight the strengths and weaknesses of this User Satisfaction Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Qualtrics CustomerXM Alternatives
If you’re understanding the drawbacks and you’re looking for a Qualtrics CustomerXM alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Qualtrics CustomerXM
– SurveyMonkey
– Chattermill
– Survey2Connnect
– Mediatech-cx
– Industrytics
You can also take a look at other business apps, like our Swell review and our MobileCause review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these User Satisfaction Software compare to Qualtrics CustomerXM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
