Swell
Swell : Reviews, Pricing, Features & Alternatives
$549.00
Swell is a Digital Customer Experience (CX) Software. Price : $549 (free trial available). Review Swell : Overview & Pricing
Swell Overview : Features, Pricing, Reviews & Alternatives
Swell is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Swell is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Review Management, Customer Satisfaction, Customer Experience, Reputation Management, Design …
Swell price starts from $ 549 per user and per month (free trial available).
Cloud-based customer experience management platform
Manage your e-commerce
What is Swell ?
Swell is an intelligent e-commerce platform that allows you to create any shopping experience you can dream of, with its sophisticated APIs, without having to start from scratch. It enables Internet businesses to offer their customers the most innovative and personalized experiences possible in less time. With Swell, you get a dashboard that’s easy for newbies and configurable for advanced users, making it quick and easy to customize product options. With the flick of a switch, you can control product variations such as customization, size, add-ons, and color. Allowing you to create completely unique checkout processes and develop customizable stores with contemporary front-end tools, Swell supports a number of frameworks and providers. With Swell’s auto-scaling servers and global CDN, you can scale quickly with a small team at a lower cost. From a single catalog, you can sell to both business and private customers. You can create price tiers for group purchases and account-specific prices. Additionally, Swell offers integrations for payment gateways like PayPal, Braintree, and Stripe, as well as ShipStation, Mailchimp, Algolia, and Slack.
Swell CX is a cloud-based platform designed to help small and large businesses collect and manage customer experience feedback through Net Promoter Scores, online reviews, and Customer Satisfaction Surveys (CSATs). The unified platform comes with a one-click feedback system that allows users to generate positive customer feedback in real time.
Swell helps prospects find your business through online reviews, converts website visitors, and turns customer interactions into revenue. Prospects choose the companies with the best reputations, the most convenient options, and they want them now. Generate positive online reviews that will improve your search rankings (and credibility) and help more people find their way to your business. Take advantage of this new momentum by quickly engaging and serving potential customers through their preferred channels. Keep up the energy by learning from customers and continually improving. Maintain an exceptional experience, retain more customers.
Swell Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Swell, and as you may have guessed from the title, this review will tell you more about Swell’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Swell Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Swell Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Swell Features
Here is the list of the main features of this computer software :
– Email Marketing
– 360 Degree Feedback
– Channel Management
– API
– SEO Management
– Activity Dashboard
– Inventory Management
– CRM
– Campaign Management
– Campaign Scheduling
– Chat/Messaging
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Dashboard
– Email Reminders
– Engagement Tracking
– Feedback Management
– Gamification
– Live Chat
Main function & Pro Features
– Email Marketing
– 360 Degree Feedback
– Channel Management
– API
– SEO Management
– Activity Dashboard
– Inventory Management
– CRM
– Campaign Management
– Campaign Scheduling
– Chat/Messaging
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Dashboard
– Email Reminders
– Engagement Tracking
– Feedback Management
– Gamification
– Live Chat
Swell Integrations
Swell may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Swell Pricing
The Swell pricing plan starts from $ 549 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Swell offers several pricing plans :
– Basic : $ 549,00 per user / per month
– Standard : –
– Advanced : –
– Enterprise : –
– Premium : –
| Basic | Standard | Advanced | Enterprise | Premium |
| $549,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Swell Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 549,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Swell is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
swell is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Swell ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Redantler, Smilo, Soon the sun, Spinn …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Review Management software, and Fastest Growing Ecommerce software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, Medium Company …)
Swell Screenshots & Images : UI, dashboard …
Swell Business Software Pricing
Swell Features & Overview
Swell Screenshot
Videos
This video is no longer available
Swell Reviews
Here is our opinion on Swell : this is a great digital customer experience (cx) software to trust .
Swell User Reviews & Ratings
Online and customer reviews of Swell software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,6/5
Functionality : 4,5/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 1264 followers on LinkedIn
Your Customer Review on Swell
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Swell ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .
Digital Customer Experience (CX) Software Review
Company details
Developed by SOCIALSWELL, Inc.
HQ location : California
Founded in 2016 by Drew Sparks
Total revenue : $3.4M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit swellcx.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Swell is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Swell Alternatives
If you’re understanding the drawbacks and you’re looking for a Swell alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Swell Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| SWELL | $59 | Per month / user | Yes |
| SHOPIFY | $29 | Per month / user | Yes |
| WAVE | $ | Per month / user | Yes |
| WOOCOMMERCE | $199 | Per month / user | Yes |
| ECWID | $12,5 | Per month / user | No |
| BIGCOMMERCE | $ | Per month / user | No |
| SHOPIFY PLUS | $2000 | Per month / user | Yes |
| SHOPWARE | $ | Per month / user | No |
| MIVA | $ | Per month / user | No |
| YO!KART | $999 | Per month / user | No |
Top 10 Alternatives & Competitors to Swell
– Podium
– Birdeye
– Weave
– Zendesk
– ReviewTrackers
– Shopify
– Wave
– WooCommerce
– Ecwid
– BigCommerce
Free Alternatives to Swell
– Ecwid
– Shopware
– Sellbrite
You can also take a look at other business apps, like our Fond review and our TrekkSoft review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Swell when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
