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QuestBack : Reviews, Pricing, Features & Alternatives

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QuestBack is a Customer Relationship Management (CRM) Software. Review QuestBack : Overview & Pricing

3.6 Expert Score
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QuestBack Overview : Features, Pricing, Reviews & Alternatives

QuestBack is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

QuestBack is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Sales CRM CRMs …

QuestBack prices are available on demand .

QuestBack provides solutions for feedback management and customer experience management, customer relationship management, and market research.

customer feedback software

What is QuestBack ?

Questback software is a platform used to identify opportunities and promote success with feedback. The software offers tools such as Listen, Participate and Act to better understand the competitive advantage of the organization. Collaborate with your team through alerts and measure feedback performance through real-time dashboards. Traders, small and medium businesses use the software.

Enterprise feedback management software provider. The company offers customer experience management, social CRM, online survey tools, business feedback response and analytics.

Questback’s market research software helps you stand out in this crowded marketplace. Clients are demanding more from their agencies, reaching audiences is becoming more difficult, and costs are rising. To be successful, agencies must focus on their added value: the insights and insights they provide, delivered quickly and efficiently.

QuestBack Review

QuestBack Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is QuestBack, and as you may have guessed from the title, this review will tell you more about QuestBack’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

QuestBack Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

QuestBack Cons

– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
 

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QuestBack Features

Here is the list of the main features of this computer software :

– CRM
– Cloud Services
– Benchmarking
– Paper-Based
– Data Management
– Reporting/Analysis
– Multi- Channel Distribution
– Sample Management
– Panel Management
– Statistical Analysis
– Market Research Features

Main function & Pro Features

– CRM
– Cloud Services
– Benchmarking
– Paper-Based
– Data Management
– Reporting/Analysis
– Multi- Channel Distribution
– Sample Management
– Panel Management
– Statistical Analysis
– Market Research Features

QuestBack Integrations

QuestBack integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 QuestBack integrations

– CRM

QuestBack Pricing

The QuestBack pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

QuestBack offers several pricing plans :

– Questback : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Questback Start Professional Enterprise Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

QuestBack is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

questback is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : +47 21 02 70 70

Training options : …

Industry & Customers

Who use QuestBack ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : PR, Management, Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Shop Manager …)

QuestBack Screenshots & Images : UI, dashboard …

QuestBack Review

QuestBack Business Software Pricing

QuestBack Features

QuestBack Features & Overview

QuestBack Screenshot

QuestBack Screenshot

QuestBack Screenshot

QuestBack Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

QuestBack Reviews

Here is our opinion on QuestBack : this is a simple customer relationship management (crm) software to test .

QuestBack User Reviews & Ratings

Online and customer reviews of QuestBack software are quite plentiful and overall negative :

Overall rating : 1,8/5

Value for money : 1,8/5
Functionality : 1,8/5
Usefulness : 1,8/5
Ease of use : 1,8/5

User rating Excellent : 0%
User rating Very Good : 40%
User rating Average : 30%
User rating Poor : 20%
User rating Terrible : 10%

Popularity on social networks : 5918 followers on LinkedIn

Your Customer Review on QuestBack

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend QuestBack ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by QUESTBACK, Inc. (@Questback on Twitter)
HQ location : USA
Founded in 2000 by Frank Møllerop
Total revenue : $16.5M
Fundings : $42.0M

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit questback.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on QuestBack is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

QuestBack Alternatives

If you’re understanding the drawbacks and you’re looking for a QuestBack alternative, there are more than 61 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare QuestBack Pricing Against Competitors

Software Starting Price Billed Free Trial
QUESTBACK $ Per month / user No
MICROSOFT FORMS $ Per month / user No
QUALTRICS CORE XM $ Per month / user Yes
SURVEYMONKEY $25 Per month / user Yes
NETIGATE $ Per month / user Yes
IFTTT $3 Per month / user No
ONLINE CHECK WRITER $1 Per month / user Yes
SUPERMETRICS $19 Per month / user Yes
DRAG $8 Per month / user No
LOKALISE $120 Per month / user Yes

 

Top 10 Alternatives & Competitors to QuestBack

– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium
– Vcita
– Sales Cloud
– Kpulse
– Hub Sales
– Simple Crm

You can also take a look at other business apps, like our Batappli review and our Netskope review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to QuestBack when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

3.6Expert Score
QuestBack Review
QuestBack is a simple customer relationship management (crm) SaaS software to test for your company or business.
Ease of use
3.6
Functionnality
3.6
Integrations
3.6
Customer support
3.6
Value for money
3.6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
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