ReadyDesk
ReadyDesk : Reviews, Pricing, Features & Alternatives
$9.00
ReadyDesk is a Help Desk Software. Price : $9. Review ReadyDesk : Overview & Pricing
ReadyDesk Overview : Features, Pricing, Reviews & Alternatives
ReadyDesk is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ReadyDesk is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customers Support Customer support help desk and ticketings …
ReadyDesk price starts from $ 9 per user and per month .
ReadyDesk is a web-based helpdesk software solution.
Perfect solution for any type of organization.
What is ReadyDesk ?
ReadyDesk is a completely web-based help desk software solution that has powerful features to meet the demands of businesses of all sizes. With ReadyDesk, you can offer your customers several options to help them resolve their issues quickly. They can open tickets from the customer portal, search for support articles in the self-service knowledge base, automatically create tickets by sending you an email, and even chat with you live online.
Help desk software. Support software. Web-based help desk software for customer relationship and service management.
ReadyDesk is a completely web-based help desk software solution that has powerful features to meet the demands of businesses of all sizes. With ReadyDesk, you can offer your customers several options to help them resolve their issues quickly. They can open tickets from the customer portal, search for support articles in the self-service knowledge base, automatically create tickets by sending you an email, and even chat with you live online.
ReadyDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ReadyDesk, and as you may have guessed from the title, this review will tell you more about ReadyDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ReadyDesk Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
ReadyDesk Cons
– Con : Custom integrations can come at a price.
ReadyDesk Features
Here is the list of the main features of this computer software :
– Helpdesk
– Social Media Integration
– Customizable Branding
– Knowledge Base
– Alerts (Escalation)
– Incident Management
– Community Forums
– Multi-Channel Communication
– Ticket Management
– Contract (SLA Management)
– Self Service Portal
– Macros (Templated Responses)
– Document Storage
– Surveys & Feedback
– Automated Routing
– Live Chat
– Known Issue Management
– Cloud Services
– Analytics & Reporting
– Email Integration
Main function & Pro Features
– Helpdesk
– Social Media Integration
– Customizable Branding
– Knowledge Base
– Alerts (Escalation)
– Incident Management
– Community Forums
– Multi-Channel Communication
– Ticket Management
– Contract (SLA Management)
– Self Service Portal
– Macros (Templated Responses)
– Document Storage
– Surveys & Feedback
– Automated Routing
– Live Chat
– Known Issue Management
– Cloud Services
– Analytics & Reporting
– Email Integration
ReadyDesk Integrations
ReadyDesk may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
ReadyDesk Pricing
The ReadyDesk pricing plan starts from $ 9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ReadyDesk offers several pricing plans :
– Readydesk : $ 9,00 per user / per month
– Readydesk : $ 99,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Readydesk | Readydesk | Professional | Enterprise | Premium |
| $9,00 | $99,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
ReadyDesk Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : $ 9,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ReadyDesk is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
readydesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +1 404-963-8765
Training options : …
Industry & Customers
Who use ReadyDesk ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
ReadyDesk Screenshots & Images : UI, dashboard …
ReadyDesk Business Software Pricing
ReadyDesk Features & Overview
ReadyDesk Screenshot
Videos
This video is no longer available
ReadyDesk Reviews
Here is our opinion on ReadyDesk : this is a simple help desk software to try .
ReadyDesk User Reviews & Ratings
Online and customer reviews of ReadyDesk software are quite plentiful and overall negative :
Overall rating : 1,8/5
Value for money : 1,8/5
Functionality : 1,8/5
Usefulness : 1,8/5
Ease of use : 1,8/5
User rating Excellent : 0%
User rating Very Good : 40%
User rating Average : 30%
User rating Poor : 20%
User rating Terrible : 10%
Popularity on social networks : 1 followers on Twitter
Your Customer Review on ReadyDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ReadyDesk ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by READYDESK.COM, Inc.
HQ location : georgia
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : call management | contract management | email management | helpdesk | knowledge base | live chat | remote desktop access | report creation | social media | als …
Website : visit readydesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ReadyDesk is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ReadyDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a ReadyDesk alternative, there are more than 55 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ReadyDesk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| READYDESK | $9 | Per month / user | No |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to ReadyDesk
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net
Free Alternatives to ReadyDesk
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our ReadyPulse review and our Receiptful review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to ReadyDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
