Remote Utilities
Remote Utilities : Reviews, Pricing, Features & Alternatives
$99.00
Remote Utilities is a Remote Customer Support Software. Price : $99 (free trial available). Review Remote Utilities : Overview & Pricing
Remote Utilities Overview : Features, Pricing, Reviews & Alternatives
Remote Utilities is a Remote Customer Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Remote Utilities is listed as a Remote Customer Support Software and Customer Service & Support Software for companies and is used for Help Desk & It Management …
Remote Utilities price starts from $ 99 per user and per month (free trial available).
Remote Utilities is remote desktop software for Microsoft Windows that provides remote access, remote support internally within the corporate LAN and externally over the Internet.
Remote Utilities is a remote PC access program to connect to a remote PC via LAN or Internet.
What is Remote Utilities ?
Remote Utilities is remote desktop software for secure access to workstations, servers, and laptops on a local network and over the Internet. You can see the screen of the remote PC and control its mouse and keyboard as if you were sitting in front of the PC. With RU, you can support your customers and help your friends and family. The program is free for business and personal use for up to 10 remote PCs.
Remote Utilities is highly configurable and secure remote desktop software built for IT professionals. You can access a variety of features including remote viewing, keyboard typing, mouse pointer control, file transfers, and the ability to perform any operation as if you were sitting at the PC you have access to. There are two main modules of the program: the administration module and the remote module. The administration module is the only control center for IT professionals. This is where you can remotely view other computers. Here you can also manage all your remote connections using address books and run configuration tools. The remote module is the host computer. This module must be installed on each workstation. The Remote Viewing Service starts automatically and gives you 24/7 remote access to all linked servers and workstations. Other modules: The Agent module is optimized for spontaneous rather than long-term access needs. When the agent is used instead of the host module, no installation or administrative privileges are required. The server module is self-hosted software that you can install as an authorization and synchronization server for your remote viewing connections. The Portable Viewer module is used to access remote computers from any computer, not just the administration computer. The Portable Viewer module can be used by downloading the program and copying it to a USB drive. All data and network traffic is encrypted using standard algorithms to ensure security. You can support remote colleagues and clients through an Internet ID connection, allowing you to connect without network configuration. You can also customize the host and remote agent installation packages using the MSI configurator. Meanwhile, with Power Control, you can reboot an accessible PC remotely in normal mode and safe mode. You can also turn it off, put it to sleep, or lock it. There is a free mobile companion to the admin module. You can download the Viewer app on your Android or iOS smartphone to keep control of your remote PCs even when you are not near a computer.
remoteutilities.com – Learn how to connect to a remote computer using Remote Utilities software. The program is available free of charge for personal use. Remote Utilities is highly configurable and secure remote desktop software built for IT professionals. You can access a variety of features, including remote screen viewing, sending keystrokes, mouse… Read more
Access remote computers and provide remote customer support with ease.
The software establishes direct connections using the destination computer’s IP address or DNS name, is designed to bypass firewalls and NAT devices when connected to the Internet using a free, integrated cloud service, and does not require network configuration. complicated. In addition, the platform allows users to provide ad-hoc remote support through the Agent module, as well as 24/7 access to a remote PC through the Host module.
Remote Utilities is the super fast remote control software that provides secure access to remote workstations, servers and laptops. The program offers a variety of license options, including a free commercial license. For businesses: – Access unattended remote workstations and servers within a LAN/VPN network or the Internet – Deploy the program in an Active Directory environment and log in with one click using AD credentials – Simple product registration – no activation required – Works on isolated networks – No calls home, no annoying ads and messages – Easy firewall bypass when connected to the Internet – No network knowledge or additional configuration required – Powerful configuration and deployment tools, including MSI configurator integrated and remote installation tools – FREE self-hosted server with powerful new features
Remote Utilities Review : Pros & Cons
Pros & Cons
When it comes to finding the right Remote Customer Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Remote Utilities, and as you may have guessed from the title, this review will tell you more about Remote Utilities’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Remote Utilities Pros : Key Benefits
– Remote access on the local network: connect directly to a remote PC using its IP address or DNS name.
– Remote access over the Internet – Bypass firewalls using our free, integrated cloud service.
– Unattended Access – Deploy the Host module for 24/7 access to a remote PC.
– Self-hosted server – Route all remote connections through your own intermediary server.
– Unlimited One-to-Many Sessions – Connect to multiple remote PCs simultaneously.
– RDP-over-ID allows you to start an RDP session over the Internet using Remote Utilities as the transport.
– Assisted Access – Provide ad-hoc remote assistance over the Internet using the Agent module.
– Record high-definition video of a remote session for later viewing and auditing.
– Multiple Monitor Support – Switch between monitors connected to the remote PC.
– The MSI file is freely available; you can configure it using the integrated MSI configurator.
Remote Utilities Cons
– Con : Custom integrations can come at a price.
Remote Utilities Features
Here is the list of the main features of this computer software :
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Authentication
– Chat/Messaging
– Collaboration Tools
– Customizable Branding
– Diagnostics Tools
– Drag & Drop
– File Sharing
– File Transfer
– Live Chat
– Mobile Access
– Multiple Monitor Access
– Multiple User Accounts
– Real-Time Chat
– Remote Access/Control
– Remote Monitoring & Management
– Remote Printing
– Remote Update / Installation
Main function & Pro Features
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Authentication
– Chat/Messaging
– Collaboration Tools
– Customizable Branding
– Diagnostics Tools
– Drag & Drop
– File Sharing
– File Transfer
– Live Chat
– Mobile Access
– Multiple Monitor Access
– Multiple User Accounts
– Real-Time Chat
– Remote Access/Control
– Remote Monitoring & Management
– Remote Printing
– Remote Update / Installation
Remote Utilities Integrations
Remote Utilities may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Remote Utilities Pricing
The Remote Utilities pricing plan starts from $ 99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Remote Utilities offers several pricing plans :
– Free License : $ 0,00 per user / per month
– Starter : $ 99,00 per user / per month
– Mini : $ 249,00 per user / per month
– Pro : $ 499,00 per user / per month
– Premium : –
| Free License | Starter | Mini | Pro | Premium |
| $0,00 | $99,00 | $249,00 | $499,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 99,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Remote Utilities is a cloud-based Remote Customer Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
remote-utilities is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Czech …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Videos …
Industry & Customers
Who use Remote Utilities ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Medium Company …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Public Administration …)
Remote Utilities Screenshots & Images : UI, dashboard …
Remote Utilities Business Software Pricing
Remote Utilities Features & Overview
Remote Utilities Screenshot
Videos
Video #1
Remote Utilities Reviews
Here is our opinion on Remote Utilities : this is a great remote customer support software to know .
Remote Utilities User Reviews & Ratings
Online and customer reviews of Remote Utilities software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,8/5
Functionality : 4,8/5
Usefulness : 4,8/5
Ease of use : 4,8/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Remote Utilities
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Remote Utilities ? What is your likelihood to renew ?
FAQs
Why use a Remote Customer Support Software ?
Remote customer support software allows access and control of any device from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software helps respond to customer inquiries after purchase.
According to various sources, most used business software are : DameWare (market share : 15,40%), VNC Connect (0,40%)
Main functions are : Remote diagnostics, Toolbox, To chatter, File sharing, User Management, Cross platform
Main characteristics are : online meeting, remote control, remote control, remote desktop access, remote desktop support, screen sharing, tech support, vnc, desktop sharing, help desk, Network and administration, sharing your screen, remote desktop, remote desktop support, remote control, remote desktop access, remote desktop, integrated chat, integrated file sharing, multi-window control, support for multiple monitors, remote desktop access, support for remote desktop, remote reboot, screen sharing, concurrent work, drag and drop, concurrent work, integrated chat, integrated file sharing
We have identified more than 36 competitors on the market.
Remote Customer Support Software Review
Company details
Developed by REMOTE UTILITIES, Inc. (@remoteutilities on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Remote Customer Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : mobile friendly | laptop | remote administration | remote computer control | remote control | remote desktop access | free ad | desktop sharing | helpdesk | Network and administration …
Website : visit remoteutilities.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Remote Utilities is independent in order to highlight the strengths and weaknesses of this Remote Customer Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Remote Utilities Alternatives
If you’re understanding the drawbacks and you’re looking for a Remote Utilities alternative, there are more than 24 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Remote Utilities
– TeamViewer
– FixMe it
– Zoho Assist
– LogMeIn Rescue
– Kaseya VSA
– Zoho Assist
– LogMeIn
– Splashtop
– TeamViewer
– ManageEngine Remote Access Plus
You can also take a look at other business apps, like our Scoop Solar review and our hub review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Remote Customer Support Software compare to Remote Utilities when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
