SAP CRM
SAP CRM : Reviews, Pricing, Features & Alternatives
SAP CRM is a Customer Relationship Management (CRM) Software. Review SAP CRM : Overview & Pricing
SAP CRM Overview : Features, Pricing, Reviews & Alternatives
SAP CRM is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
SAP CRM is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Marketing Automation …
SAP CRM prices are available on demand .
The SAP CRM application is an integrated CRM that is aimed at medium and large companies in all sectors.
SAP Crm is a platform that handles customer communication from multiple channels.
What is SAP CRM ?
Customer relationship in an integrated suite. All interactions with customers, whether they are calls, emails, social networks or live chat, can be tracked, managed and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling is supported by the CRM.
The SAP CRM application is an integrated customer relationship management (CRM) software manufactured by SAP AG that addresses the business software needs of medium and large organizations in all industries and sectors.
SAP is best known as an ERP provider and its enterprise CRM product is often used by customers who already use other ERP solutions from SAP. SAP CRM also includes marketing resource management (MRM) functionality. SAP recently combined SAP CRM with analytics, mobile, collaboration, and…
SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multi-channel campaigns, loyalty, and asset management. Buyer’s GuideDownload the CRM Buyer’s Guide, including reviews and more. Updated: October 2021SAP CRM CustomersBrau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services , German Football Association (DFB), Nebraska Book Company Inc. SAP CRM Video
SAP is best known as an ERP vendor and its enterprise CRM product tends to be used by customers who already use other ERP solutions from SAP. SAP CRM also includes marketing resource management (MRM) functionality. SAP recently combined SAP CRM with analytics, mobile, collaboration, and social networking capabilities under the name SAP 360 Customer. SAP also offers CRM solutions for SME customers with its Business ByDesign product.
SAP CRM is a comprehensive, industry-specific customer management solution with integrated sales automation, marketing automation, customer service, help desk, and channel management. The solution offers a multi-deployment architecture that supports both local installation and cloud hosting.
SAP CRM is a comprehensive, industry-specific customer management solution with integrated sales automation, marketing automation, customer service, help desk, and channel management. The solution offers a multi-deployment architecture that supports both local installation and cloud hosting.
What is SAPCRM? SAP CRM is customer interaction and relationship software designed to help companies improve customer interaction and deliver personalized customer experiences across all levels and channels. You have the freedom to choose where you want to implement SAP CRM, online or locally, depending on your business needs. Whichever you choose, you can still use the solution’s features on smartphones and tablets. A lot of marketing information can be found in many customer information and social networks. With these, your business can boost customer engagement, increase sales, and speed up order-to-cash processes, among many other possibilities.
Win in the experience economy by differentiating and growing your business and delivering exceptional customer experiences. Create a connected customer journey built on empathy and trust with SAP C/4HANA, a suite of five industry-leading cloud solution portfolios, and the SAP C/4HANA Foundation to help your business innovate, integrate, and be agile. Understand your audience by anticipating their needs. A unified customer profile from all company data sources can provide unique insights to help you better serve your customers.
SAP CRM Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is SAP CRM, and as you may have guessed from the title, this review will tell you more about SAP CRM’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
SAP CRM Pros : Key Benefits
– On-site implementation
– Marketing resource management
– marketing analytics
– campaign management
– Frequent releases / updates
SAP CRM Cons
– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
SAP CRM Features
Here is the list of the main features of this computer software :
– Resource management
– CRM
– Marketing Automation
– Helpdesk
– Contact Management
– Customer Management
– External Integrations
– Marketing Automation
– Task Scheduling/Tracking
– API
– Brand Management
– Dashboard
– Data Visualization
– Lead Management
– Audience Targeting
– Calendar Management
– Email Integration
– Lead Scoring
– Live Chat
– Customer Community (Forum, FAQ)
Main function & Pro Features
– Resource management
– CRM
– Marketing Automation
– Helpdesk
– Contact Management
– Customer Management
– External Integrations
– Marketing Automation
– Task Scheduling/Tracking
– API
– Brand Management
– Dashboard
– Data Visualization
– Lead Management
– Audience Targeting
– Calendar Management
– Email Integration
– Lead Scoring
– Live Chat
– Customer Community (Forum, FAQ)
SAP CRM Integrations
SAP CRM integrates with more than 4 applications & plugins like Allocadia, MindTouch and Centerprise Data Integrator (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 SAP CRM integrations
– Centerprise Data Integrator
– MindTouch
– Allocadia
– SAP
SAP CRM Pricing
The SAP CRM pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
SAP CRM offers several pricing plans :
– Standard : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Standard | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 7 days
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
SAP CRM is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
sap-crm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use SAP CRM ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like India, United Kingdom …
This web-based application is recommended for trades : Management, IT, Marketing, Sales …
This cloud software is used in the sectors : Software, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Brau Union Osterreich Ag, Nu Skin Enterprises Inc, Aok Bundesverband, Rak Ceramics, Nhs 24, Wholesale Sports Outdoor Outfitters, Fc Bayern Munchen Ag …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
SAP CRM Screenshots & Images : UI, dashboard …
SAP CRM Business Software Pricing
SAP CRM Features & Overview
SAP CRM Screenshot
SAP CRM Screenshot
Videos
Video #1
SAP CRM Reviews
Here is our opinion on SAP CRM : this is a great customer relationship management (crm) software to recommend .
SAP CRM User Reviews & Ratings
Online and customer reviews of SAP CRM software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 3,65/5
Functionality : 3,65/5
Usefulness : 4,65/5
Ease of use : 4,4/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantage of SAP CRM is the automation of the high-level sales force that differentiates it from traditional CRM.
Popularity on social networks :
Your Customer Review on SAP CRM
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend SAP CRM ? What is your likelihood to renew ?
FAQs
Why use a Customer Relationship Management (CRM) Software ?
CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.
According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)
Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management
Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm
Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.
Customer Relationship Management (CRM) Software Review
Company details
Developed by SAP, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit sap.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on SAP CRM is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
SAP CRM Alternatives
If you’re understanding the drawbacks and you’re looking for a SAP CRM alternative, there are more than 67 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to SAP CRM
– Salesforce CRM
– Bigin by Zoho CRM
– HubSpot
– Zendesk Sell
– Zoho CRM
– Pipedrive
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
You can also take a look at other business apps, like our Datahug review and our Datafirst review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to SAP CRM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
