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Survicate : Reviews, Pricing, Features & Alternatives
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Survicate is a Customer Feedback Software. Price : $79 (free trial available). Review Survicate : Overview & Pricing

9.6 Expert Score
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Survicate Overview : Features, Pricing, Reviews & Alternatives

Survicate is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Survicate is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Survey, Review Management, Customer Experience, Employee Engagement, Engagement Tools, Feedback Management, Marketing Automation …

Survicate price starts from $ 79 per user and per month (free trial available).

Collaboration tool to act on customer feedback.

The fastest way to collect customer feedback.

Survicate is a powerful survey, NPS, and feedback management tool that allows businesses to effortlessly collect customer feedback.

What is Survicate ?

Survicate enables organizations to capture data related to customer feedback and act on it. Data is captured through surveys on websites, mobile apps, and other digital products. In this way, customer satisfaction can be measured and reinforced at all relevant interaction points. This ranges from the purchase to the integration and after-sales service request. With this approach, users can find out where they find the right match with their customers and double down on those factors. Greater satisfaction, in turn, leads to better results. Survicate also makes it easy to collect website feedback in a way that increases conversion rates. Other notable features include support during product development and personalized communication with customers.

Survicate is an all-in-one customer feedback tool that allows you to collect feedback with:

Survicate has native integrations with the tools you love and use, like Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most. of your favorite tools. .

On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited questions, unlimited question types (including NPS, CSAT, CES), all channel survey (web, email, mobile) and Countless native integrations. It’s easy to ask!

Customer research software for product companies

Survicate is an all-in-one customer feedback software. With one tool, you can collect customer feedback across all digital touchpoints. Use the information collected to reduce churn, improve customer loyalty, and more accurately meet customer needs. Survicate integrates directly with the most common CRM and Marketing Automation platforms, such as Intercom, HubSpot or Salesforce.

Survicate is an all-in-one customer feedback software. With one tool, you can collect customer feedback across all digital touchpoints. Use the information collected to reduce churn, improve customer loyalty, and more accurately meet customer needs. Survicate integrates directly with the most common CRM and Marketing Automation platforms, such as Intercom, HubSpot or Salesforce.

Survicate is an all-in-one customer feedback tool designed for SMBs. It offers 5 solutions: targeted website surveys, user-created feedback widgets, one-click email surveys, NPS email surveys, and quizzes. With a single tool, you can collect customer feedback across all digital touchpoints…

The fastest way to collect feedback from site visitors.

Survicate is a cloud-based customer relationship management (CRM) solution for small and medium-sized businesses in various industries. It offers a variety of ways to collect customer feedback.

Survicate feedback can be triggered by various triggers, including exit intent, page scroll, timeout, and custom events. Widgets can be implemented on the website page to capture instant insights from current and potential customers.

Survicate can also ask follow-up questions or send calls to action based on previous responses. The solution comes preloaded with a series of predefined surveys that can be customized. Surveys can be sent to specific groups based on customer metrics.

Survicate offers a variety of appearance customization options as well as integration…

Survicate is the all-in-one customer survey software for collecting actionable feedback. It allows businesses around the world to create surveys and questionnaires and collect information from their customers, prospects, and visitors. Survicate users can easily measure customer satisfaction, learn how to improve their product to meet customer needs, and grow their business. Survicate provides a complete set of survey solution tools for conducting research across web, email, and mobile apps.

Survicate allows you to conduct short surveys on your website. You can discover pain points, come up with improvement ideas, collect customer feedback, and thus increase conversion rates. For whom -Ecommerce -SaaS -B2B -Startups Our integrations with platforms such as Google Analytics, HubSpot or SalesManago allow you to have all the data in one place and improve your performance. Installation is easy – just add a snippet of JavaScript code to your website.

Survicate Review

Survicate Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Survicate, and as you may have guessed from the title, this review will tell you more about Survicate’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Survicate Pros : Key Benefits

– Get to know your customers better and adapt your offer to their needs

– Multi-Channel Surveys: Website Surveys, Email Surveys, Mobile App Surveys

– Collect ideas for improvements.

– Unlimited users on each plan to encourage team collaboration and engagement

– Discover and eliminate pain points in the conversion process

– Research and improve your Net Promoter Score

– Unlimited polls and questions in a poll to get as many comments as possible

– Improve customer loyalty and reduce churn

– Engage the right people, at the right time with contextual surveys and a host of targeting options

– Increase activation and retention on your mobile apps

Survicate Cons

– Con : Custom integrations can come at a price.
 

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Survicate Features

Here is the list of the main features of this computer software :

– Import – Export data
– CRM
– Marketing Automation
– AB Testing
– API
– Access Controls/Permissions
– Alerts/Notifications
– CRM
– Conditional Logic
– Conversion Tracking
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Questions
– Customizable Reports
– Customizable Templates
– Dashboard
– Data Analysis Tools
– Data Import/Export

Main function & Pro Features

– Import – Export data
– CRM
– Marketing Automation
– AB Testing
– API
– Access Controls/Permissions
– Alerts/Notifications
– CRM
– Conditional Logic
– Conversion Tracking
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Questions
– Customizable Reports
– Customizable Templates
– Dashboard
– Data Analysis Tools
– Data Import/Export

Survicate Integrations

Survicate integrates with more than 59 applications & plugins like Marketo Engage, Klaviyo and Pardot (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Survicate integrations

– Slack
– Google Sheets
– WordPress
– Mailchimp
– Salesforce Sales Cloud
– Google Analytics
– Microsoft Teams
– HubSpot Marketing Hub
– Shopify
– Zapier
– Pipedrive
– Freshdesk
– Calendly
– Zendesk
– ActiveCampaign
– Constant Contact
– SharpSpring from Constant Contact
– Intercom
– Freshsales
– Keap

Survicate Pricing

The Survicate pricing plan starts from $ 79 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Survicate offers several pricing plans :

– Free : $ 0,00 per user / per month
– Essential : $ 79,00 per user / per month
– Professional : $ 159,00 per user / per month
– Ultimate : $ 349,00 per user / per month
– Premium : –

Free Essential Professional Ultimate Premium
$0,00 $79,00 $159,00 $349,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Survicate Pricing Plan

Survicate Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 79,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Survicate is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

survicate is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : 485 00 17 97 95

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use Survicate ?

This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom …

This web-based application is recommended for trades : PR, IT, Marketing, Sales …

This cloud software is used in the sectors : Restaurants, Retail business …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Brianly, Pipedrive, Weex, Looka, Droplr, Castorama, Morizon pl …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)

Survicate Screenshots & Images : UI, dashboard …

Survicate Review

Survicate Business Software Pricing

Survicate Features

Survicate Features & Overview

Survicate Screenshot

Survicate Screenshot

Survicate Screenshot

Survicate Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Survicate Reviews

Here is our opinion on Survicate : this is a great customer feedback software to know .

Survicate User Reviews & Ratings

Online and customer reviews of Survicate software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 3,8/5
Functionality : 3,7/5
Usefulness : 3,8/5
Ease of use : 3,8/5

User rating Excellent : 89%
User rating Very Good : 20%
User rating Average : 0%
User rating Poor : 1%
User rating Terrible : 1%

The main benefits of Survicate are its ability to launch targeted surveys to a specific audience, strong integration support, quick and easy installation, and mobile-ready widgets.

Popularity on social networks : 14227 followers on Twitter

Your Customer Review on Survicate

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Survicate ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Feedback Software ?

User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.

According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)

Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities

Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration

Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.

Customer Feedback Software Review

Customer Feedback Software Review

Company details

Developed by SURVICATE, Inc. (@Survicate on Twitter)
About Survicate: Survicate allows you to conduct short surveys on your website. You can discover pain points, find ideas for improvement, collect customer feedback, and thus increase conversion rates. For whom: -Ecommerce -SaaS -B2B -Startups Our integrations with platforms such as Google Analytics, HubSpot or SalesManago allow you to have all the data in one place and improve your performance. Installation is easy – just add a snippet of JavaScript code to your website.

HQ location : Poland
Founded in 2013 by Kamil Rejent
Total revenue : $1002000
Fundings : Û 1_100_000

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication

Tags : advanced targeting | behavioral targeting | category filters | conversion analysis | conversion funnel | conversion rate optimization | conversion tracking | customer reviews | customer reviews | comments …
Website : visit survicate.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Survicate is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Survicate Alternatives

If you’re understanding the drawbacks and you’re looking for a Survicate alternative, there are more than 35 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Survicate Pricing Against Competitors

Software Starting Price Billed Free Trial
SURVICATE $65 Per month / user Yes
TYPEFORM $25 Per month / user Yes
SURVEYMONKEY $25 Per month / user Yes
QUESTIONPRO $129 Per month / user Yes
SOGOSURVEY $25 Per month / user Yes
ALCHEMER $49 Per month / user Yes
SURVEYGIZMO $25 Per month / user Yes
SURVEYSPARROW $19 Per month / user Yes
SURVIO $18,33 Per month / user No
SMARTSURVEY $ Per month / user Yes

 

Top 10 Alternatives & Competitors to Survicate

– Startquestion
– SurveyLab
– Alchemer
– Qualaroo
– Involve me
– Medallia
– SurveySparrow
– SoGoSurvey
– Uservoice
– ReviewTrackers

Free Alternatives to Survicate

– QuestionPro
– SoGoSurvey
– SurveySparrow

SaaS alternatives

SurveyMonkey : It is an online service that gives you all the tools you need to quickly create a survey, distribute it to a target audience such as existing or potential customers, and review the survey results.

Qualaroo : Once you’ve implemented the Qualaroo code (it usually only takes a few minutes), you can easily target a survey question or two when users make decisions on your website. Your customers will see it slide up from the bottom right corner of your site.

Delighted : The fastest and easiest way to collect actionable feedback from your customers. Delighted uses the Net Promoter system to collect real feedback from your customers, in minutes, not weeks.

Wootric : It’s a simple and powerful way to listen to your customers within your product. We measure Net Promoter Score (NPS), a recognized and rigorous measure of customer satisfaction, to keep an ongoing pulse on what your customers think of your product. Get contextual product feedback and analysis to help you improve your product and drive agile development.

SurveyGizmo : It’s advanced (yet easy to use) online survey software that comes with great customer service, every survey feature you can think of, and an open API.

You can also take a look at other business apps, like our Woorank review and our Zoiper review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to Survicate when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Feedback Software

 

9.6Expert Score
Survicate Review
Survicate is a great customer feedback SaaS software to know for your company or business.
Ease of use
9.6
Functionnality
7.4
Integrations
7.6
Customer support
7.6
Value for money
7.6
PROS
  • Get to know your customers better and adapt your offer to their needs
CONS
  • Custom integrations can come at a price
Survicate
Survicate

$79.00

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