Talkus
Talkus : Reviews, Pricing, Features & Alternatives
$48.00
Talkus is a Customer Self-Service Software. Price : $ 48,00. Review Talkus : Overview & Pricing
Talkus Overview : Features, Pricing, Reviews & Alternatives
Talkus is a Customer Self-Service Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Talkus is listed as a Customer Self-Service Software and Customer Service & Support Software for companies and is used for Customers Support Self service supports …
Talkus price starts from $ 48,00 per month .
With Talkus, Slack becomes the ideal place to communicate directly with your customers. Talk live on your website, via email, on the
Your help desk. in soft.
What is Talkus ?
Talkus is the most powerful help desk based entirely on Slack. Increase visitor conversion, user retention, engagement and create happy customers in an instant.
With Talkus, Slack becomes the perfect place for your team to connect with customers in person on your website via live chat or email, phone or text.
Talkus turns Slack into a simple support platform. Get all the tools you need to deliver exceptional experiences to your customers: live chat, phone, SMS, email and social media, knowledge base. Slack is already your internal communication backbone and employees your greatest asset. We bring customer conversations right into your Slack so everyone can respond in an instant and provide exceptional support without switching apps.
Talkus Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Self-Service tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Talkus, and as you may have guessed from the title, this review will tell you more about Talkus’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Talkus Pros : Key Benefits
– 100% integrated with Slack, no need to leave Slack to manage all your support
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Talkus Cons
– Con : Not always the cheapest option : Customer Self-Service Software average cost is $ 162,4 .
– Con : Custom integrations can come at a price.
Talkus Features
Here is the list of the main features of this computer software :
– SaaS software
– Cloud Services
– Customization
– Live Chat
– Online Application
– Multi-Channel
– Call Routing
– Real-time Chat
– Email Integration
– Ticketing Management
– Help Desk Features
Main function & Pro Features
– SaaS software
– Cloud Services
– Customization
– Live Chat
– Online Application
– Multi-Channel
– Call Routing
– Real-time Chat
– Email Integration
– Ticketing Management
– Help Desk Features
Talkus Integrations
Talkus integrates with more than 2 applications & plugins like Slack and Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Talkus integrations
– Slack
– Zapier
Talkus Pricing
The Talkus pricing plan starts from $ 48,00 per month, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Talkus offers several pricing plans :
– Standard : $ 48,00 per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Standard | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 48,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Talkus is a cloud-based Customer Self-Service platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
talkus is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Talkus ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like France …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Software, Marketing and Advertising, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Allergan Plc, Cy-Play, Cubetech Gmbh, Wisembly Sas, Serenytics, Myshopmanager, Web App …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Talkus Screenshots & Images : UI, dashboard …
Talkus Business Software Pricing
Talkus Features & Overview
Talkus Screenshot
Talkus Screenshot
Videos
Video #1
Talkus Reviews
Here is our opinion on Talkus : this is a decent customer self-service software to investigate .
Talkus User Reviews & Ratings
Online and customer reviews of Talkus software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
100% integrated with Slack, no need to leave Slack to manage all your support
Popularity on social networks :
Your Customer Review on Talkus
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Talkus ? What is your likelihood to renew ?
FAQs
Why use a Customer Self-Service Software ?
Self-service customer support software is a platform that helps businesses manage and track customer inquiries and logs all queries. Self-service customer support software allows customers to find the solution to their post-purchase problem / pre-purchase questions themselves.
According to various sources, most used business software are : TeamSupport (market share : 0,20%), Talkus (0,10%), Microsoft Dynamics 365 for Customer Service (0,10%), HelpSpot (0,10%), Creative Virtual (0,10%)
Main functions are : help desk, IT service center, Live support software, call center software, Automating, Customer management
Main characteristics are : helpdesk, ticketing, customer service, customer support, office and productivity, real-time collaboration, service ticket organizer and priority, subscription notifications, ticket creation and dispatch, ticket reply, automatic replies, attachments, screencasts, SLA management, Forums, External knowledge base, Internal knowledge base, Portal customers, Live help chat, Customer and contact database, Self-service customer, OmniChannel support, customer service, customer support ‘support, itsm, knowledgebase, software as a service, ticket systemsupport, ticketing, contact management
Customer Self-Service Software Average Price : from $ 19,00 to $ 599,00 with an average price of $ 162,40 . We have identified more than 28 competitors on the market.
Customer Self-Service Software Review
Company details
Developed by TALKUS, Inc. (@talkusio on Twitter)
HQ location : USA
Founded by Francois Lecroart
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Customer Self-Service Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit talkus.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Talkus is independent in order to highlight the strengths and weaknesses of this Customer Self-Service Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Talkus Alternatives
If you’re understanding the drawbacks and you’re looking for a Talkus alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Talkus
– Kpam
– Lithium
– Gorgias
– Livezilla
– Easiware
– Teamviewer
– Olark
– Iadvize
– Boldchat
– Moxie
SaaS alternatives
tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
Zopim : Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.
Drift : Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real time, from anywhere.
You can also take a look at other business apps, like our WorkBook review and our Wuha review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Customer Self-Service Software compare to Talkus when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
