Telax
Telax : Reviews, Pricing, Features & Alternatives
Telax is a Call Center Software. Review Telax : Overview & Pricing
Telax Overview : Features, Pricing, Reviews & Alternatives
Telax is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Telax is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Operations and productivity Communications Cloud contact centers …
Telax prices are available on demand .
Intermedia is a leading one-stop shop for Unified Communications, Business Email, VoIP, Web/Video/Content Sharing, Identity and Security services. Learn more
Your contacts software in the cloud
What is Telax ?
Telax is popular call center software designed to provide its customers with robust functionality, world-class implementation, and carrier-grade reliability. Their goal is to provide innovative sales and marketing solutions that increase business profits and revenue. The software is an industry-leading cloud contact service solution that combines top-tier features with best-in-class support services. It allows users to effectively manage queuing calls to facilitate the process of phone calls. With Telax, users have an inbound call center and an outbound call center. It is an ideal software solution for all types of businesses, be they small, medium or large, as it makes call recording and escalation management easy. Users benefit from a progressive dialer to make their work even more efficient with Telax. In addition, it provides a 24/7 live representative to facilitate support and maintenance. The price of the software is based on quotes, but they offer a free demo version to get familiar with its features. Users should contact administrators directly through their website for more information on pricing details.
Telax is a call center software offering from Telax Hosted Call Center.
Telax Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Telax, and as you may have guessed from the title, this review will tell you more about Telax’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Telax Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Telax Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
Telax Features
Here is the list of the main features of this computer software :
– Outbound Call Center
– Queue Management (Calls)
– Predictive Dialer
– Call Monitoring
– Inbound Call Center
– Concurrency Support
– IVR Support
– Progressive Dialer
– Live Chat
– Auto Call Recording
Main function & Pro Features
– Cloud Services
Telax Integrations
Telax may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Telax Pricing
The Telax pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Telax offers several pricing plans :
– Telex : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Telex | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Telax Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Telax is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
telax is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : 647-277-1000
Training options : …
Industry & Customers
Who use Telax ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like Canada …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Telecommunications, Software, Hospitals and health care, Higher Education …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Express Scripts Canada Inc, Ryerson University, Treasury Board Of Canada Secretariat, Natural Resources Canada, Health Canada …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Telax Screenshots & Images : UI, dashboard …
Telax Business Software Pricing
Telax Features & Overview
Telax Screenshot
Videos
Video #1
Video #2
Telax Reviews
Here is our opinion on Telax : this is an excellent call center software to trust .
Telax User Reviews & Ratings
Online and customer reviews of Telax software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 74%
User rating Very Good : 22%
User rating Average : 0%
User rating Poor : 4%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Telax
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Telax ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by TELAX, Inc.
HQ location : Canada
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit intermedia.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Telax is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Telax Alternatives
If you’re understanding the drawbacks and you’re looking for a Telax alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Telax Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| TELAX | $ | Per month / user | No |
| TALKDESK | $ | Per month / user | No |
| NEXTIVA | $18,95 | Per month / user | Yes |
| CLOUDTALK | $25 | Per month / user | Yes |
| CALLHIPPO | $14 | Per month / user | No |
| EVOICE | $6,25 | Per month / user | Yes |
| BRIGHT PATTERN | $ | Per month / user | No |
| CALLTOOLS | $ | Per month / user | No |
| CIRCLELOOP | $6,45 | Per month / user | Yes |
| FRESHCALLER | $15 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Telax
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
– Nuacom
– Kiamo
– Salesforce Care
– Zendesk Talk
– Easycall Cloud
Free Alternatives to Telax
– Freshcaller
– Zendesk Talk
– VoxDesk
You can also take a look at other business apps, like our BolehVPN review and our Surveynuts review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Telax when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
