UVdesk
UVdesk : Reviews, Pricing, Features & Alternatives
$8.00
UVdesk is a Help Desk Software. Price : $8 (free trial available). Review UVdesk : Overview & Pricing
UVdesk Overview : Features, Pricing, Reviews & Alternatives
UVdesk is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
UVdesk is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Help Desk …
UVdesk price starts from $ 8 per user and per month (free trial available).
Open source and SaaS helpdesk for eCommerce merchants
Create an efficient and automated help desk
What is UVdesk ?
UVdesk provides an open source helpdesk solution to help businesses achieve efficiency in customer service delivery. The software comes with a range of features and support modules that allow brands to build a strong customer support platform. Its ticket management system automatically assigns verified IDs to customer inquiries, classifies tickets as open, pending, and closed, and sends notifications for all updates to your account directly to the portal. UVdesk also connects to all major e-commerce platforms allowing a company’s help desk to retrieve all order details, authenticate orders and easily understand queries. In addition, the Seller Central messaging system converts all Amazon customer messages into tickets so that the support team can provide solutions directly from the UVdesk platform. There is also a Bianka support knowledge base library generator. It’s a floating button that offers quick support to customers with a bunch of FAQs and general help articles. All of these features of UVdesk help a brand build strong, automated customer service.
UVdesk offers an open source and SaaS-based help desk software solution to ease the overall support process to provide the best customer service. A cloud-based help desk software designed to meet the needs of customers with its amazing features. It was designed to resolve customer queries and provide them with the best solution. This cloud-based help desk solution combines basic ticket management and customer management functionalities. UVdesk’s help desk is packed with features that enable agents to quickly deliver world-class support every time, with fast, reliable access to customer information that improves communication and enables agents to provide customers with a smoother experience. single positive.
UVdesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is UVdesk, and as you may have guessed from the title, this review will tell you more about UVdesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
UVdesk Pros : Key Benefits
– Automatically convert support emails into tickets.
– Includes social media app integration that allows all posts, comments, and tweets to be turned into tickets.
– It offers live chat functionality between support agent and users.
– The e-commerce application integration feature allows users to retrieve details related to the ticket order.
– Frequent releases / updates
UVdesk Cons
– Con : Custom integrations can come at a price.
UVdesk Features
Here is the list of the main features of this computer software :
– Incident Management
– API
– Macros (Templated Responses)
– Activity Dashboard
– Ticket Management
– Alerts / Escalation
– Knowledge Base
– Automated Routing
– Automated Routing
– CRM
– Live Chat
– Chat/Messaging
– Social Media Integration
– Customizable Branding
– Document Storage
– Data Import/Export
– Surveys & Feedback
– Document Storage
– Contract (SLA Management)
– Email Management
Main function & Pro Features
– Incident Management
– API
– Macros (Templated Responses)
– Activity Dashboard
– Ticket Management
– Alerts / Escalation
– Knowledge Base
– Automated Routing
– Automated Routing
– CRM
– Live Chat
– Chat/Messaging
– Social Media Integration
– Customizable Branding
– Document Storage
– Data Import/Export
– Surveys & Feedback
– Document Storage
– Contract (SLA Management)
– Email Management
UVdesk Integrations
UVdesk integrates with more than 16 applications & plugins like Shopify, WordPress and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 UVdesk integrations
– Slack
– WordPress
– Shopify
– Facebook for Business
– Twitter
– Ecwid
– WooCommerce
– Adobe Commerce
– Joomla
– BigCommerce
– PrestaShop
– OpenCart
– Shift4Shop
– CS-Cart
– CoreCommerce
– Freshdesk
UVdesk Pricing
The UVdesk pricing plan starts from $ 8 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
UVdesk offers several pricing plans :
– Open Source : $ 8,00 per user / per month
– Pro : $ 11,00 per user / per month
– Company : $ 15,00 per user / per month
– Enterprise : –
– Premium : –
| Open Source | Pro | Company | Enterprise | Premium |
| $8,00 | $11,00 | $15,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
UVdesk Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 8,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
UVdesk is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
uvdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Spanish, French, Italian, Spanish, Turkish, French, Danish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use UVdesk ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : charitybay org, Colligso, Mind Spark Technologies, pH1, Viddly, Robocraze, webdp …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
UVdesk Screenshots & Images : UI, dashboard …
UVdesk Business Software Pricing
UVdesk Features & Overview
UVdesk Screenshot
Videos
Video #1
Video #2
UVdesk Reviews
Here is our opinion on UVdesk : this is an excellent help desk software to trust .
UVdesk User Reviews & Ratings
Online and customer reviews of UVdesk software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,3/5
Functionality : 4,4/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 92%
User rating Very Good : 7%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 2%
Popularity on social networks : 298 fans on Facebook
Your Customer Review on UVdesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend UVdesk ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 .
Help Desk Software Review
Company details
Developed by WEBKUL SOFTWARE, Inc.
HQ location : India
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit uvdesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on UVdesk is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
UVdesk Alternatives
If you’re understanding the drawbacks and you’re looking for a UVdesk alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare UVdesk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| UVDESK | $8 | Per month / user | Yes |
| OTRS | $ | Per month / user | No |
| FAVEO HELPDESK | $60 | Per month / user | No |
| SPICEWORKS NETWORK MONITOR | $ | Per month / user | No |
| FRESHDESK | $15 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to UVdesk
– SolarWinds Service Desk
– NICE CXone
– LiveHelpNow
– Zendesk
– Zoho Desk
– OTRS
– Faveo HELPDESK
– Spiceworks Network M…
– monday
– Freshdesk
Free Alternatives to UVdesk
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our ALLDATA review and our TruePush review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to UVdesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
