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Whisbi : Reviews, Pricing, Features & Alternatives
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Whisbi is a Consumer Video Chat Software (free trial available). Price : $ 1500,00. Review Whisbi : Overview & Pricing

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Whisbi Overview : Features, Pricing, Reviews & Alternatives

Whisbi is a Consumer Video Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Whisbi is listed as a Consumer Video Chat Software and Customer Service & Support Software for companies and is used for Customer Service, Live Chat, Predictive Lead Scoring, Call Center …

Whisbi price starts from $ 1500,00 per month (free trial available).

Whisbi is a global provider of a first conversational commerce platform designed to combine live video, chat, voice and chatbot.

Measure business goals

What is Whisbi ?

Whisbi is a marketing platform that helps users sell more without increasing their web traffic by improving the quality of online leads. This cloud-based software includes features like conversational sales assistants, conversational sales converter, and conversational sales accelerator. It is enterprise-ready software that adheres to data privacy standards. Whisbi is very flexible and scalable, allowing users to adjust the number of agents and groups seamlessly. It comes with role-based access control, where users can easily assign different roles to people in the admin space and also specify each role in detail. In addition, this cloud software is also bundled with some special features, by which users can enable chatbot only or get rid of chat function as they wish. In addition to the above, users can also customize the chatbots as per their requirements or as per the website without any hassle. One can easily connect to Whisbi to measure their business goals using its built-in analytics and understand online customer behavior and track sales operations seamlessly at all times.

Whisbi is a cloud-based help desk and customer service solution designed for customers of all sizes. It provides customers with real-time video communication, co-browsing, and web chat capabilities. The solution allows users to embed a call-to-action button on the company’s website. Clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, customers can share experiences regarding their purchases on social networks. Users can also embed live chat feature on their website to respond to customer queries more efficiently.

Whisbi offers a reporting feature to track customer activity from the very beginning for insights and make more informed decisions about customer service and marketing.

Founded in 2008, Whisbi is a global provider of mobile conversational sales and marketing platforms that combine live video, chat, voice and chatbot. Our solution solves digital transformation challenges for businesses and creates an opportunity for sales and marketing professionals to increase sales conversion, improve live engagement, and deliver a differentiating online customer experience.

Whisbi Review

Whisbi Review : Pros & Cons

Pros & Cons

When it comes to finding the right Consumer Video Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Whisbi, and as you may have guessed from the title, this review will tell you more about Whisbi’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Whisbi Pros : Key Benefits

– Whisbi’s conversational commerce solution increased customer engagement by 6x, increased efficiency by 10x, reduced exit rate by 20%, and increased online sales conversion by 40%.

– SaaS platform.

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Whisbi Cons

– Con : Not always the cheapest option : Consumer Video Chat Software average cost is $ 46,75 .
– Con : Custom integrations can come at a price.
 

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Whisbi Features

Here is the list of the main features of this computer software :

– Visitor Targeting
– API
– Shortcut Messages
– Activity Dashboard
– Call Me Option
– Audience Targeting
– Offline Form
– Call Tracking
– Knowledge Database
– Chat/Messaging
– Agent Scheduling
– Chatbot
– Co-Browsing
– Communication Management
– Persistent Chat
– Customer Experience Management
– Customizable Branding
– Dashboard
– Feedback Management
– Group Messaging

Main function & Pro Features

– Visitor Targeting
– API
– Shortcut Messages
– Activity Dashboard
– Call Me Option
– Audience Targeting
– Offline Form
– Call Tracking
– Knowledge Database
– Chat/Messaging
– Agent Scheduling
– Chatbot
– Co-Browsing
– Communication Management
– Persistent Chat
– Customer Experience Management
– Customizable Branding
– Dashboard
– Feedback Management
– Group Messaging

Whisbi Integrations

Whisbi may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Whisbi Pricing

The Whisbi pricing plan starts from $ 1500,00 per month, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Whisbi offers several pricing plans :

– Standard : $ 1500,00 per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Converter Assistant Accelerator Landing Pages Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Whisbi Pricing Plan

Whisbi Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 1500,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Whisbi is a cloud-based Consumer Video Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

whisbi is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : +34 911 86 23 86

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use Whisbi ?

This software package is tailored to business needs : Non Profit, Medium Company, Large Company …

This web-based application is recommended for trades : PR, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Hyundai, Opel, Skoda, Toyota, Palladium, Vodafone, 3 …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Non Profit …)

Whisbi Screenshots & Images : UI, dashboard …

Whisbi Review

Whisbi Business Software Pricing

Whisbi Features

Whisbi Features & Overview

Whisbi Screenshot

Whisbi Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Whisbi Reviews

Here is our opinion on Whisbi : this is a great consumer video chat software to know .

Whisbi User Reviews & Ratings

Online and customer reviews of Whisbi software are quite plentiful and overall very positive :

Overall rating : 5/5

Value for money : 5/5
Functionality : 5/5
Usefulness : 5/5
Ease of use : 5/5

User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 13147 followers on LinkedIn

Your Customer Review on Whisbi

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Whisbi ? What is your likelihood to renew ?
 

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FAQs

Why use a Consumer Video Chat Software ?

Video chat customer support software allows businesses to interact with customers and prospects who visit the website. Employees can provide pre-sales / after-sales service and assistance via chat / webcam.

Main functions are : Real-time chat with consumers, Proactive chats, Chat monitoring, Visitor Tracking, Chat transcripts, Sharing of external organizations

Main characteristics are : Outside Organization Sharing, Embeddable Website Widget, Multimedia Help Desk, Multilingual, Live Chat Support, Help Desk, Customer Support, Live Chat, Web Conferencing, Live Support, Online Collaboration, Desktop & productivity, customer support, file sharing, image sharing, live chat, remote desktop support, sales, text chat, web based, video chat, cobrowse software, contact center software, customer service, sharing file manager, web based, remote support

Consumer Video Chat Software Average Price : from $ 29,00 to $ 69,00 with an average price of $ 46,75 . We have identified more than 22 competitors on the market.

Consumer Video Chat Software Review

Consumer Video Chat Software Review

Company details

Developed by WHISBI, Inc.
HQ location : Spain
Founded in 2008 by Alex Bisbe
Total revenue : $9.4M

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Consumer Video Chat Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit whisbi.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Whisbi is independent in order to highlight the strengths and weaknesses of this Consumer Video Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Whisbi Alternatives

If you’re understanding the drawbacks and you’re looking for a Whisbi alternative, there are more than 20 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Whisbi Pricing Against Competitors

Software Starting Price Billed Free Trial
WHISBI $ Per month / user Yes
TAWK.TO $ Per month / user No
LIVECHAT $16 Per month / user No
INTERCOM $59 Per month / user No
JIVOCHAT $13 Per month / user Yes
CRISP $25 Per month / user Yes
OLARK $ Per month / user Yes
FRESHDESK MESSAGING (FORMERLY FRESHCHAT) $999 Per month / user Yes
PROVIDE SUPPORT $8,25 Per month / user Yes
SMARTSUPP $10 Per month / user No

 

Top 10 Alternatives & Competitors to Whisbi

– Bitrix24
– EngageBay
– Quiq Messaging
– User
– Pipedrive
– HappyFox
– Tagove
– VeriShow
– Whisbi
– Click4Assistance

Free Alternatives to Whisbi

– tawk.to
– JivoChat
– Crisp

You can also take a look at other business apps, like our QuickTapSurvey review and our Perkville review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Consumer Video Chat Software compare to Whisbi when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Consumer Video Chat Software

 

10Expert Score
Whisbi Review
Whisbi is a great consumer video chat SaaS software to know for your company or business.
Ease of use
10
Functionnality
10
Integrations
10
Customer support
10
Value for money
10
PROS
  • Whisbi's conversational commerce solution increased customer engagement by 6x, increased efficiency by 10x, reduced exit rate by 20%, and increased online sales conversion by 40%.
CONS
  • Not always the cheapest option
Whisbi
Whisbi

$1,500.00

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