Zenloop
Zenloop : Reviews, Pricing, Features & Alternatives
$99.00
Zenloop is a Digital Customer Experience (CX) Software. Price : $99 (free trial available). Review Zenloop : Overview & Pricing
Zenloop Overview : Features, Pricing, Reviews & Alternatives
Zenloop is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Zenloop is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Experience, Customer Satisfaction, NPS, Loyalty & Membership …
Zenloop price starts from $ 99 per user and per month (free trial available).
Collect, analyze and manage Net Promoter Score (NPS) feedback
Automate customer loyalty
What is Zenloop ?
With zenloop, companies from multiple different industries can collect, aggregate and analyze customer feedback they receive through different channels throughout their customer journey. After analyzing feedback, the experience management platform automatically derives personalized and individual measures to retain satisfied customers and win back returning customers. In this way, zenloop enables companies to successfully identify growth drivers and pain points throughout their customer journey, convert satisfied customers into brand advocates, and minimize customer-generated revenue loss.
benefits of using zenloop: Getting funding
Increase your chances of winning grants, such as the European Horizon 2020 program, by working with attractive partners. light up your lab
Zenloop Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Zenloop, and as you may have guessed from the title, this review will tell you more about Zenloop’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Zenloop Pros : Key Benefits
– High response rates thanks to individual integrations and optimized usability
– Achieve high response rates through individual integration and optimized usability
– Target critical customers and take personalized action
– Set up alarm systems and escalate critical issues internally immediately
– Multichannel. Ensure convenience at any touchpoint of the customer journey. Whether on the postpaid page or integrated into emails, creating targeted NPS surveys has never been easier.
– Real-time feedback like a live stream inspires every employee
– Analyze customer feedback with smart tags and identify churn factors
– Detractors often show low expectations of companies. The application of custom winback actions offers great potential to improve customer relationships and transform detractors into promoters.
– Smart tags identify churn factors in customer reviews
– Target critical voices based on customer feedback and respond immediately
Zenloop Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Zenloop Features
Here is the list of the main features of this computer software :
– Management of an online store – e-commerce site
– 360 Degree Feedback
– API
– Activity Dashboard
– Alerts/Notifications
– CRM
– Commenting/Notes
– Complaint Monitoring
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Templates
– Dashboard
– Data Import/Export
– Data Visualization
– Email Management
– Feedback Management
– Knowledge Management
– Multi-Channel Data Collection
– Multi-Channel Management
Main function & Pro Features
– Negative Feedback Management
– Predictive Analytics
– Ratings / Reviews
– Real Time Data
– Real Time Reporting
– Reminders
– Reporting & Statistics
– Reporting/Analytics
– Search/Filter
– Sentiment Analysis
– Survey/Poll Management
– Net Promoter Score
– Surveys & Feedback
– API
– Text Analysis
– Contact Management
– Third Party Integrations
– Data Export
– Trend Analysis
– Email Integration
Zenloop Integrations
Zenloop integrates with more than 15 applications & plugins like Mailchimp, WordPress and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Zenloop integrations
– Slack
– WordPress
– Mailchimp
– Shopify
– Zapier
– Freshdesk
– Zendesk
– WooCommerce
– Adobe Commerce
– Salesforce Marketing Cloud
– Contentsquare
– CrossEngage
– Spryker
– Slack
– Salesforce
Zenloop Pricing
The Zenloop pricing plan starts from $ 99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Zenloop offers several pricing plans :
– Custom : $ 99,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Custom | Start | Professional | Enterprise | Premium |
| $99,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : Premium only
Freemium : No information
Starting price : $ 99,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Zenloop is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
zenloop-nps-platform is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Zenloop ?
This software package is tailored to business needs : Public Administration, Medium Company, Large Company …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : e-commerce …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Jochen Schweizer, Douglas, Emp, HelloFresh …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
Zenloop Screenshots & Images : UI, dashboard …
Zenloop Business Software Pricing
Zenloop Features & Overview
Zenloop Screenshot
Zenloop Screenshot
Videos
Video #1
Video #2
Zenloop Reviews
Here is our opinion on Zenloop : this is a great digital customer experience (cx) software to know .
Zenloop User Reviews & Ratings
Online and customer reviews of Zenloop software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,5/5
Functionality : 4,6/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 4432 followers on LinkedIn
Your Customer Review on Zenloop
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zenloop ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Digital Customer Experience (CX) Software Review
Company details
Developed by ZENLOOP NPS PLATFORM, Inc.
HQ location : Germany
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit zenloop.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Zenloop is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Zenloop Alternatives
If you’re understanding the drawbacks and you’re looking for a Zenloop alternative, there are more than 72 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Zenloop Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| ZENLOOP | $ | Per month / user | No |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
| VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to Zenloop
– SurveyMonkey
– Alchemer
– Customer Thermometer
– Survicate
– Qualaroo
– Qualtrics Customer Experience
– UserTesting
– SiteCore
– FullStory
– Confirmit
You can also take a look at other business apps, like our Unily review and our Rivery review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Zenloop when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
