Zoho Support
Zoho Support : Reviews, Pricing, Features & Alternatives
$25.00
Zoho Support is a Help Desk Software. Price : $25. Review Zoho Support : Overview & Pricing
Zoho Support Overview : Features, Pricing, Reviews & Alternatives
Zoho Support is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Zoho Support is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customers Support Customer support help desk and ticketings …
Zoho Support price starts from $ 25 per user and per month .
The support team
What is Zoho Support ?
Alloy Navigator is an IT service and asset management solution that helps organizations of all sizes manage their IT operations. This solution offers fully integrated help desk, network inventory, knowledge base capabilities, and ITIL standards such as change and configuration management. Navigator also automatically creates relationships between meaningful data while providing a comprehensive view of IT infrastructure components.
Alloy Navigator Service Desk manages tickets, assets, incidents, changes, work orders and more in one single interface. Additionally, workflow management tools allow users to design custom IT processes that can be modified to suit the specific needs of their business and staff. The system also offers an online self-service website for…
Zoho Assist is an online help desk solution designed for small and medium businesses. It enables company technicians and agents to remotely schedule and manage customer requests across multiple geographies and time zones.
What is Zoho support? Reporting tools, automation, and ticket management are just some of the tools users have when using Zoho Support. This help desk software solution has a dynamic and integrated feature set that enables businesses to build and cultivate long-lasting, productive relationships with their most important customers. Whether it’s via Twitter, Facebook, email, or chat, Zoho Support gives businesses the tools to reach and connect with their customers. Automating workflows makes it easy to manage tickets, giving agents the bandwidth they need to handle numerous ticket requests and successfully resolve issues as they arise.
Zoho Support Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Zoho Support, and as you may have guessed from the title, this review will tell you more about Zoho Support’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Zoho Support Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Zoho Support Cons
– Con : Custom integrations can come at a price.
Zoho Support Features
Here is the list of the main features of this computer software :
– Helpdesk
– Cloud Services
– Advanced SLAs w/ Business Hours
– Contract Management
– Customizable Help Center
– Manager Dashboards
– Re-Branding
– Customer Happiness Ratings
– Helpdesk Automations
– Ticket Overview Dashboard
– Cloud Telephony Integrations
– Work Mode
– Agent Dashboards
– Basic Reports
– Knowledge Base
– Advanced Reports & Dashboards
– Priority Service Level Agreement
– Email Inbox & Web-form
– Zoho BugTracker Integration
– Team Feed
Main function & Pro Features
– Helpdesk
– Cloud Services
– Advanced SLAs w/ Business Hours
– Contract Management
– Customizable Help Center
– Manager Dashboards
– Re-Branding
– Customer Happiness Ratings
– Helpdesk Automations
– Ticket Overview Dashboard
– Cloud Telephony Integrations
– Work Mode
– Agent Dashboards
– Basic Reports
– Knowledge Base
– Advanced Reports & Dashboards
– Priority Service Level Agreement
– Email Inbox & Web-form
– Zoho BugTracker Integration
– Team Feed
Zoho Support Integrations
Zoho Support integrates with more than 10 applications & plugins like Corporama, Zoho Forms and Zoho Creator (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Zoho Support integrations
– Zoho Creator
– Zoho Forms
– Corporama
– GetResponse
– GoCardless
– Intercom
– Mailjet
– Zapier
– Zendesk
– Zoho
– Zoho CRM
Zoho Support Pricing
The Zoho Support pricing plan starts from $ 25 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Zoho Support offers several pricing plans :
– Free Trial : $ 25,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $25,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 25,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Zoho Support is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
zoho-support is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Zoho Support ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : PR, IT, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Zoho Support Screenshots & Images : UI, dashboard …
Zoho Support Business Software Pricing
Zoho Support Features & Overview
Zoho Support Screenshot
Zoho Support Screenshot
Videos
Video #1
Zoho Support Reviews
Here is our opinion on Zoho Support : this is an excellent help desk software to advise .
Zoho Support User Reviews & Ratings
Online and customer reviews of Zoho Support software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Zoho Support are its online nature, extensive features, and customization options.
Popularity on social networks :
Your Customer Review on Zoho Support
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zoho Support ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by ZOHO, Inc. (@zohocares on Twitter)
HQ location : Europe
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit zoho.eu
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Zoho Support is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Zoho Support Alternatives
If you’re understanding the drawbacks and you’re looking for a Zoho Support alternative, there are more than 55 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Zoho Support
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net
SaaS alternatives
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
FreshDesk : Freshdesk is an on-demand customer service software that works across multiple support channels.
Zoho CRM : Online CRM software to manage your sales, marketing, customer support, and inventory in one system.
Zoho Desk : You put customer service at the heart of your business. It is the industry’s first context-aware help desk software that helps businesses focus on the customer.
Zoho : Single and powerful software package to manage your entire business. The content of the traitement of text, calculation feuilles, presentations, donation bases, prize notes, wikis, web conferences, client relationship management, project management, billing and others Applications.
You can also take a look at other business apps, like our Amen.fr review and our AutoDesk AutoSketch review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Zoho Support when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
