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Digital Customer Experience (CX) Software


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9.2/10

OpinionLab

OpinionLab is a Digital Customer Experience (CX) Software. Review OpinionLab : Overview & Pricing
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OpinionLab Review
OpinionLab is an excellent digital customer experience (cx) SaaS software to trust for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9/10

HiConversion

HiConversion is a Digital Customer Experience (CX) Software. Review HiConversion : Overview & Pricing
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HiConversion Review
HiConversion is an excellent digital customer experience (cx) SaaS software to advise for your company or business.
Ease of use
9.00
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Now Interact

Now Interact is a Digital Customer Experience (CX) Software. Review Now Interact : Overview & Pricing
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Now Interact Review
Now Interact is a decent digital customer experience (cx) SaaS software to consider for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

ListenPort

ListenPort is a Digital Customer Experience (CX) Software. Review ListenPort : Overview & Pricing
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ListenPort Review
ListenPort is a decent digital customer experience (cx) SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

ResponseTek

ResponseTek is a Digital Customer Experience (CX) Software. Review ResponseTek : Overview & Pricing
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ResponseTek Review
ResponseTek is a decent digital customer experience (cx) SaaS software to test for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9.2/10

CXGroup

CXGroup is a Digital Customer Experience (CX) Software. Review CXGroup : Overview & Pricing
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CXGroup Review
CXGroup is an excellent digital customer experience (cx) SaaS software to advise for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Popular
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10/10

Lumavate

Lumavate is a Digital Customer Experience (CX) Software. Price : $2 (free trial available). Review Lumavate : Overview & Pricing
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$1.00
Lumavate Review
Lumavate is a great digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • Track app adoption and engagement in real time and make immediate updates.
CONS:
  • Custom integrations can come at a price
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9.4/10

Airim

Airim is a Digital Customer Experience (CX) Software. Price : $209 (free trial available). Review Airim : Overview & Pricing
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$209.00
Airim Review
Airim is an excellent digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
9.40
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • Reduce your inbound sales cycles
CONS:
  • Not always the cheapest option
Popular
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10/10

CFN Insight

CFN Insight is a Digital Customer Experience (CX) Software. Price : $99 (free trial available). Review CFN Insight : Overview & Pricing
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$99.00
CFN Insight Review
CFN Insight is a great digital customer experience (cx) SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
5.80
Integrations
6.80
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9.6/10

Userpilot

Userpilot is a Digital Customer Experience (CX) Software. Price : $149 (free trial available). Review Userpilot : Overview & Pricing
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$149.00
Userpilot Review
Userpilot is a great digital customer experience (cx) SaaS software to advise for your company or business.
Ease of use
9.60
Functionnality
9.00
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • All aspects of the user interface (UI) are fully customizable to reflect company branding and maintain a consistent theme throughout the product.
CONS:
  • Not always the cheapest option
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9.2/10

Medallia

Medallia is a Digital Customer Experience (CX) Software. Review Medallia : Overview & Pricing
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Medallia Review
Medallia is an excellent digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
9.20
Functionnality
8.60
Integrations
8.60
Customer support
8.60
Value for money
8.60
PROS:
  • Data collection
CONS:
  • Not always the cheapest option
Recommended
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9.6/10

Mi4biz

Mi4biz is a Digital Customer Experience (CX) Software. Price : $75 (free trial available). Review Mi4biz : Overview & Pricing
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$75.00
Mi4biz Review
Mi4biz is a great digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
9.60
Functionnality
8.80
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • Users can create and maintain a self-service knowledge base to enable customers to find answers to their questions or problems without the help of agents.
CONS:
  • Not always the cheapest option
Category Leader
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10/10

OXON

OXON is a Digital Customer Experience (CX) Software. Price : $39 (free trial available). Review OXON : Overview & Pricing
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$39.00
OXON Review
OXON is a great digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
9.00
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • OXON includes historical reports and real-time interactive dashboards, providing users with valuable insights into agent and business operational performance.
CONS:
  • Not always the cheapest option
Recommended
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10/10

Cauliflower

Cauliflower is a Digital Customer Experience (CX) Software. Price : $199 (free trial available). Review Cauliflower : Overview & Pricing
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$199.00
Cauliflower Review
Cauliflower is a great digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
10.00
Functionnality
8.80
Integrations
9.60
Customer support
9.60
Value for money
9.60
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9.2/10

Smart Tribune

Smart Tribune is a Digital Customer Experience (CX) Software. Price : $29. Review Smart Tribune : Overview & Pricing
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$29.00
Smart Tribune Review
Smart Tribune is an excellent digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
9.20
Functionnality
8.20
Integrations
8.40
Customer support
8.40
Value for money
8.40
PROS:
  • Empower customers at every touch point of a brand's customer experience;
CONS:
  • Not always the cheapest option
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8.6/10

Checkbox Survey

Checkbox Survey is a Digital Customer Experience (CX) Software. Price : $5 (free trial available). Review Checkbox Survey : Overview & Pricing
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$4.00
Checkbox Survey Review
Checkbox Survey is a very popular digital customer experience (cx) SaaS software to advise for your company or business.
Ease of use
8.60
Functionnality
7.80
Integrations
8.80
Customer support
8.80
Value for money
8.80
PROS:
  • Professional surveys, beautifully marked.
CONS:
  • Not always the cheapest option
Category Leader
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9.6/10

Veris

Veris is a Digital Customer Experience (CX) Software (free trial available). Review Veris : Overview & Pricing
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Veris Review
Veris is a great digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
9.60
Functionnality
8.80
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Category Leader
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9.8/10

Touch & Sell

Touch & Sell is a Digital Customer Experience (CX) Software. Price : $16 (free trial available). Review Touch & Sell : Overview & Pricing
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$16.00
Touch & Sell Review
Touch & Sell is a great digital customer experience (cx) SaaS software to trust for your company or business.
Ease of use
9.80
Functionnality
9.40
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9/10

Omnichannel Personalization

Omnichannel Personalization is a Digital Customer Experience (CX) Software. Review Omnichannel Personalization : Overview & Pricing
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Omnichannel Personalization Review
Omnichannel Personalization is an excellent digital customer experience (cx) SaaS software to trust for your company or business.
Ease of use
9.00
Functionnality
7.80
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • Consistently increase your revenue by 3%-11% per session with the world's most advanced and reliable personalization engine.
CONS:
  • Not always the cheapest option
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9/10

Pyxis Insights UI/UX

Pyxis Insights UI/UX is a Digital Customer Experience (CX) Software. Review Pyxis Insights UI/UX : Overview & Pricing
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Pyxis Insights UI/UX Review
Pyxis Insights UI/UX is an excellent digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
9.00
Functionnality
8.40
Integrations
8.40
Customer support
8.40
Value for money
8.40
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Popular
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10/10

Crowdtech

Crowdtech is a Digital Customer Experience (CX) Software. Review Crowdtech : Overview & Pricing
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Crowdtech Review
Crowdtech is a great digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
7.80
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Category Leader
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10/10

Wonderflow

Wonderflow is a Digital Customer Experience (CX) Software (free trial available). Review Wonderflow : Overview & Pricing
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Wonderflow Review
Wonderflow is a great digital customer experience (cx) SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • 30% higher accuracy than general purpose motors on the market
CONS:
  • Not always the cheapest option
Popular
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10/10

Vitally

Vitally is a Digital Customer Experience (CX) Software. Price : $169 (free trial available). Review Vitally : Overview & Pricing
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$169.00
Vitally Review
Vitally is a great digital customer experience (cx) SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Popular
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10/10

Synerise

Synerise is a Digital Customer Experience (CX) Software. Price : $0 (free trial available). Review Synerise : Overview & Pricing
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Synerise Review
Synerise is a great digital customer experience (cx) SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • Synerise brings together real-time customer demographic, behavioral and transactional data from multiple online and offline channels in one place.
CONS:
  • Custom integrations can come at a price

Why use Digital Customer Experience (CX) Software ?

What are the key features and benefits of Digital Customer Experience (CX) Software ?

  • Predictive analytics
  • Survey management
  • Data analytics
  • Text analytics
  • Multi-channel
  • Closed Loop / Ticketing
  • Travel Mapping
  • Dashboards
  • 24-7 Accessibility
  • Content Management

What are the Cons of Digital Customer Experience (CX) Software ?

  • Data hosting: not necessarily stored in your country (server abroad)
  • Installation & Maintenance: it is preferable to call on an IT integrator
  • Technical support: it is preferable to train employees when changing software packages
  • Security & Confidentiality: you must trust the publisher of the solution
  • Price: multiplying subscription software can be costly for the company


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Best Digital Customer Experience (CX) Software: Reviews Pricing Comparison Alternatives

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